Matthias Gaiser _K15t_ Community Champion

Hi @Claire Buckley, I am working for such a sync add-on, Backbone Issue Sync. What best worked for us in the past with similar customers was to have a joint call with both partners talking about their fears and addressing their specific needs. So my advice would be: Choose a syncing add-on you like and arrange a joint…

Hi Rohith, do you know about issue links? With issue links, you can define a relation between two issues. For every issue link you define a link type how you link these two issues. In your case, this sounds like you would use a "depends on" issue link. So, you'd model task X depends on task Y and task Y depends on task Z.…

Hi @Shivaprasad Hattaraki, I've found this question and answer by other users which might help you. On the other hand: Does it need to be in the edit screen or is the create screen also fine? You could follow this JIRA Knowledgebase article how to do this with a validator on the create transition. Cheers, Matthias.

Hi @Sooyeon Ham, did you check if your user profile still contains English as language? Cheers, Matthias.

Hi @Qais Alkhatib, you can perfectly create a new board in order to play around and come up with your new structure. However, it is not that easy to try out new workflows. Workflows are tied to the issues based on their issuetype and the project they belong to. In order to try out your new setup, I'd recommend that you…

Hi @Krithica Gowri Shankar, I don't know of a way to exactly do what you describe, but I'd propose an alternative: You could add to your workflow an extra "Approved" status and create a transition from the desired status fields and name it, e.g. "Approve". Furthermore, on the "Approved" status you would have to set the…

Hi @[deleted], without any add-on this would be hard to reach unless you write your own tool to do so. If you're familiar with a bit of coding you could register an issue_created or issue_updated webhook and call a little helper tool reachable via a url to get the Raised Date and then perform an update on the Target…

Thanks @Steven F Behnke for mentioning us. @Jagriti Sharma, have a look in the marketplace for all the different sync solutions and make your own choice about a solution. If you're interested in a demo about Backbone Issue Sync, please contact us via support@k15t.com. Cheers, Matthias.

Hi @Rob Ammerlaan, you should check out Jira's permission schemes. With the permission schemes you can control which person is allowed to do which action in a project. One important permission to mention, is the Browse Project permission. Every person who has this permission is allowed to see the project and issues in this…

Hi Karen, I think, it is not possible to modify what is shown there. However, you could create a scripted field with Scriptrunner which could get the content of the version field and display based on this the information you want. You should also be able to set your desired link target in there. Cheers, Matthias.

Hi Sandra, I believe, this is something which you have to do manually via the Jira UI. Another important question might be: Do you want to have cfB as child option for every parent option in the cascading field? If yes, I'd rathher recommend not to switch to a cascading select field. Why do you want to convert them?…

Hi Paul, I haven't tested this myself, but based on the javadocs about the GroupMembershipCreatedEvent, I would guess, you have to call the method getEntityName() on the event. Cheers, Matthias.

Hi @muhammad_mansoor, could you please provide a little more detail in what context you are trying to do this? In the Jira Software REST API, there is a method to get all the boards the currently logged in user can see. Does this endpoint meet your needs? Cheers, Matthias.

Hi @Jon, Could you tell us how you‘ve setup the notifications? As you might know, Jira handles notifications with a notification scheme. For your specific use case, I would have a look at the „Issue assigned“ event. This will always be triggered when a new user is assigned to this issue. Make sure that you modify the…

Hi @Milankumar Ardeshana, I also have not used the WSO2 API manager, but for exploring the Jira REST API, I‘ve found their postman collection quite useful. You have the docs in a good tool and can directly perform calls. Cheers, Matthias PS: The link provided by@Milankumar Ardeshana was broken for me, here‘s the working…

Hi @Colombia.pos ., Just to make sure you did check the correct screen. I usually do it like this: * Go to the project settings * Navigate to screens * Expand the section which contains the Epic * Click on the create screen for Epic * Check if the field is on this screen It happened often enough to myself that I checked…

Hi Sara, I think, we need some background information here. Jira is a software which you either install on a server somewhere in order to use it or you can get Jira cloud which Atlassian will run for you. You can then access Jira typically via a browser like Chrome, Firefox or Safari. If you use Jira Cloud, you can also…

I would advise you to follow the installation instructions in the Atlassian docs. If you have any questions which are not answered by the guide, feel free to ask again.

Hi Samuel, I'd recommend you to build your JQL query in the Jira UI in the "Issues" > "Search for issues" view and then copy the jql part which is shown in the browsers url field. Based on your request, it also seems that you tried to use the expand parameter to list fields. In a search, you can use the "fields" parameter…

Hi @Chuck Youngfeldt, as @Nir Haimov said, 403 sounds like either Jira accepted your credentials and you don't have the permissions or didn't find credentials at all in your call. Since the call seems to work in your browser, I'd guess the first one is the case. Some questions to point you to a possible solution or us to…

Hi @Sara Aghaeian, did you already install your Jira? If yes, you can access your server id in the "administration" > "system" > "system info" part. Have a look in the "Jira info" section for "server ID" If you don't have it installed yet, you can see it during the installation when you select the option "I have a Jira…

HI all, I‘ve found this thread and immediately had to think about the announcements which were made at Summit that Atlassian will finally(!) release a feature like this in Jira 8.0. I don‘t know yet how useful it will be, but this is up to everyone to judge for yourself. They are also talking about that in JRASERVER-1369.…

Hi Dave, my understanding of this is that the admin/power user node are used for actions which require a lot of resources in terms of processing power or memory. An example could be if you use eazyBI for reporting. In this app you can configure a node where the heavy tasks are being executed which could then be the…

Hi @Peter Bunde Hansen, I assume you are talking about Confluence and pages there, correct? I got a bit confused by the "Jira" category and the "jira-rest-api" tag. So if I understood you correctly, you would manually execute step 1 and mention some people on a particular page and search for REST API ways in order to…

Hi Dave, alright. If you want to have high availability and this in a scalable way, I would recommend a single Data Center setup and control the access to the different areas with permissions. If you want to discuss the other reasons (besides the data visibility in more detail), feel free to post them here so that the…

Hi @Dave Thyssen, so you have two Jira instances right now and want to combine them into 1 Jira Data Center? As @Alexey Matveev stated, one Jira Data Center will share the whole configuration among all nodes. There is no way to treat the different nodes as different Jira instances from a user point of view. So, the main…

Of course, please write a mail to support@k15t.com and mention our thread here. We are happy to arrange a web session then.

You understand it correctly. Backbone is a third party app by K15t Software in Germany. Therefore we provide support for our app. We are also in close contact with Atlassian and work together for giving you the best experience.

You install & license it in both Jiras and configure everything in one instance. Most of our customers configure Backbone in the internal Jira instance which would be your Jira Software as far as I understood. There is also an alternative that you only install it in one Jira, but you still have to get a license for each…

You could use Backbone for both use cases, just doing a one-time copy or also having a master project and push all changes to the multiple child projects. You probably don't want to sync all fields then, but only sync the ones interesting for all of them. So you could configure the fields you are interested in and leave…