Matthias Gaiser _K15t_ Community Champion

Hi @Padmasree P, in general, expired apps continue to work if vendors stick to this developer guideline. When you buy an app, you also buy maintenance for one year. This maintenance includes access to support and allows you to use all versions of this app released within this year. Versions released after your maintenance…

Hi @Thomas Schlegel, you are so right about playing Sagrada in Barcelona. Did you know that in San Jose next to the convention centre there is the world's largest monopoly board? I'm happy to play some board games next time. And thanks for the tip about the mention. I changed it in Atlassian ID, but it seems to take a…

Hi @Mauro Bennici, when you talk about read-only versions, do you say you would like to assign versions to issues from your backlog? I tried the same and got this error message: Is this also the behaviour you encounter? I think the error message explains the cause pretty good. Epics on the other hand don't have this "same…

I enjoyed reading this post about your experiences, @Thomas Schlegel. And you board game taste sounds good as well. I also really enjoy playing Time Stories. The only thing is that you have wait for so long until the next story is released. :) But there are also some good fan expansions on boardgamegeek, in case you did…

Here's an article from our docs which explains you how you can limit the set of issues you want to synchronize. It is available in the issuetype mappings screen. You can then specify a JQL when the issue should be synchronized.

You understood it perfectly. Writing a JQL query which meets your needs is actually not too hard. You can build your query in Jira if you click on Issues > Search issues. There you can use Jira's UI in order to build up a query with the various parameters. And when you're done, you can press the advanced button and copy…

Hi @Hamdy Atakora, the automatic clone creation is basically the main feature here. It can even keep the fields in sync afterwards. Backbone does not offer post functions, but within our synchronization you are able to map the states of the workflow of project A to states of the workflow of project B. Backbone will then…

Hi @Hamdy Atakora, to throw in another possibility. You could also use an issue synchronisation app for this. This way, you could create an issue automatically in the other project in a certain condition (status is "Request to customer"). And you could configure this solution so that when a status changes in project B also…

Hi @Charisma Riley, could you provide a screenshot of your behaviour? Cheers, Matthias.

Hi @Bunty, there's a permission about managing sprints in Jira. But this permission allows the following actions: * Creating sprints * Starting sprints * Completing sprints * Reopening sprints * Reordering future sprints * Deleting future sprints * Editing sprint information (sprint name and dates) * Moving the…

Hi @Keith Thomas, I haven't done this myself, but you could checkout the app JEMH. In their documentation for server, they show how you could manage workflow transitions with the click of a button by using Directive Sets. The Directive Sets feature is also available for the Cloud, although the workflow example is not in…

Hi @kalyani Prakash, unfortunately, this is not an easy thing to do. But maybe it works for you as well, if you put the fields on different tabs in the create screen. This way you can also logically group them to guide your users. See also Atlassian's docs about tabs. Cheers, Matthias.

Thank you @Matthew Lewsadder for sharing the article. The Hitchhiker’s Guide to the Atlassian App Galaxy was also distributed as a hard copy at the Atlassian Summit in Barcelona this year. If you ask the Communardo team kindly, they might even have some left. And if someone has questions about Backbone, feel free to reach…

Nice way, @Ignacio Pulgar!

Hi @Alexander Allen, I agree that updating issues via the UI would result in also updating the "last updated" field and would therefore break your reporting based on that field. The one solution I could think of is modifying the data directly in the database, but if I look at the tags you provided, you're on Jira Cloud,…

Hi @Chantel Grant, to throw in another possibility to solve your problem. Another option to do this could also be a little modification of the project's icon. You could add a graphical element to it which expresses that it is internal or external, e.g. a lock for internal projects. Cheers, Matthias.

Hi @[deleted], you are correct that out of the box Jira does not support this feature. You can vote for the corresponding feature request. One possibility you could try is the JQL Tricks Plugin. Its docs list a function called movedIssues where you can search for issues which were moved from one issue type to another.…

Hi @Mike Kavalchuk, the other option you could go for is to use keyboard shortcuts. When you select an issue, simply press the "." (dot) key which brings up a small dialog where you can type in the name of the operation you want to do with the issue, e.g. transition it to another status. Type the name of the transition,…

I believe this is not possible. If you want to have a more dynamic behavior, you could script it outside of postman. But you still need to send the request as form data.

Hi @Nitin Mane, What do you mean with key value format? According to the Atlassian docs, you have to send the http request as a multipart/form-data request. And the name of the multipart/form-data parameter that contains the attachments must be file. I don't think Postman has a more dynamic behaviour for that - but maybe…

Hi @Rob Ammerlaan, this should be possible with all the projects - it might simply be the case that switching the projects to private looks different, depending on if it is a next-gen project or a usual one.

Hi @Nitin Mane, checkout Atlassian's docs on the REST API about adding an attachment to an issue. Adding attachments for subtasks work exactly the same as for other issues with a POST to https://<host>/rest/api/2/issue/{issueIdOrKey}/attachments BTW: There is also a postman collection with all of the Jira's endpoints.…

Hi @Ankit Goyal, I think you should checkout the Profields app by Deiser. With this app you can create custom fields on a project level like a due date you talk about. And you also have different views across multiple projects which could fulfill your requirements about the reporting on projects. Cheers, Matthias.

Hi @Elie El-Tawil, have a look at the documentation of their REST API to see if you call the correct endpoint with the correct data. The endpoint you're calling is available for editing an existing test step. Since this is about editing one test step, you should not send an array, but only a single element to it, so your…

Hi @Rob Ammerlaan, sorry for not answering that long. I had a look in a cloud test instance myself and hope you can translate my english terms to your dutch instance. In the Cloud, the agile (or next-gen) projects have a new way of settings. This is probably the reason why you were unable to find the settings I've…

Hi @Diane Findlay, is your requirement that only one person from each organization sees all issues or is it also fine if all users from that organization can see the issues? The second one would be the default behaviour of Jira Service Desk when an issue is shared with an organization. See also the docs for managing…

Hi @MCSG IT, in addition to @Alexey Matveev's answer, also these articles might help you - depending on your exact problems: * Office365 SMTP configuration receives authentication errors * Office365 server addresses and ports Cheers, Matthias.

I'd still appreciate a few more words around it. But I guess you are looking for the JS library which Jira uses in order to format their dates on the issue. I think this is Moment.js.

Hi @zhiqiu ye, could you please provide some more detail to your question. People can only help you if you try to explain them what you want to do or know. Cheers, Matthias.

Sorry, I'm a bit confused. You cannot install it, but installed something? It would be good if you provide a litte bit more details what you tried to do. You also said, there is no Korean language pack - but this page looks to me like there is one. Did you see this one?