Tuncay Senturk _Snapbytes_ Community Champion

Hi @Mahesh Gunda There could be a few different reasons why you are not receiving emails for updates or comments on tickets you are working on in Jira Cloud. These are the items that come into my mind at first glance: * Your notification settings may have changed: Check your notification settings in Jira to make sure that…

Hi @jirareddy 321 Welcome to the Community! Could you please attach the error stacktrace you're getting? 

Congrats on 100th episode @Nikki Zavadska _Appfire_ 

Hi @Carl Hendrix Jira calculates the average for a metric like "Time to First Response" (ttfr) by the "created" date of the issues. 

Hi @Albert Hristov Welcome to the Community! Have you tried Enhancer Plugin's Smart Assignment post function? I am one of the folks behind Enhancer Plugin.

Hi @Xiancui Lv Welcome to the community! I don't think it is possible. There is no count like JQL function in Jira. However you can check apps on the Marketplace

I work remotely full-time and usually prefer to keep my camera on during online meetings. However, it can be a little uncomfortable if I'm the only one with my camera on. In such situations, I may opt to turn off my camera.

Hi @Admin Test Welcome to the Community! You need to authenticate your API requests using OAuth 2.0. To do so, you have to obtain an access token from Jira and include the access token in your API requests as an Authorization header. * Go to the "Jira settings" page and click on "Apps" and then "OAuth credentials" in the…

I recommend using the Enhancer Plugin for Jira to track your KPI metrics. This plugin offers a variety of custom fields, including user, time, and date fields, which you can use to collect the data you need. The best part is that you only need to install the app, define your custom fields, and reindex Jira, and then you'll…

Haha! I'm glad you sorted it out. Logging is very important and it always helps :D 

Hi @Jeroen Gouma That's weird! Are you sure that you're using the same credentials and the API call works when executed manually? Or are you sure that the system uses the same credentials and the correct issue key? You can try adding some logs to your monitoring system code to print out the issue key being passed to the…

Thanks @Nikki Zavadska _Appfire_!

Hi @Maroun Maroun Please check this thread, it may help for some clarification.

Hi @Rob Hampton Welcome to the Community! Yes, it is possible, however I strongly recommend migrating all to the Cloud for a better integration. In your specific case, if you choose to move Jira Software to Data Center and JSM to Cloud, you may use application links to connect the two instances. You will be able to link…

You're very welcome

Hi @kashmira.ghag Welcome to the Community! Time to SLA cloud version does not have integration with Jira Automation yet, onprem version does. Please raise a ticket to Time to SLA support team to get notified once it is ready.

@Nikki Zavadska _Appfire_ I saw around -10°C in Prague in 2005 winter. It was freezing cold!

Pleasure!

I saw -27°C at night when I was on compulsory military service.

Ah sorry, it should be <= I am correcting the answer

Hi @Sarah Price Welcome to the Community! If you can use the ScriptRunner app, you can easily achieve this. Define a scripted calculated custom field as below: import com.atlassian.jira.component.ComponentAccessor def customFieldManager = ComponentAccessor.getCustomFieldManager() def customField1 =…

Hi @Paul Howard You can set a user field for the "approve" transition in your Jira workflow. First, you will need to create a custom user field in Jira, which will be used to capture the approver. Next, update your Jira workflow and add a post function which updates the "Approver" field in the "approve" transition. This…

Hi @Vishal I am not sure but could you please try any of the below? integer compare: if (Selection == 502) string compare: if (Selection.toString() == "502") {

Hi @Sierra If you have ScriptRunner then you can use lastCommentedDate. AND lastCommentedDate <= startOfDay(-2) AND lastCommentedDate <= -2d 

Hi @Thomas Øhrbom Sorry for the late response. As far as I know, Jira Core does not have a minimum username length requirement, but the Active Directory (AD) configuration might have a minimum username length policy in place.

Please check this link. Then check Smart values to have a better understanding.

You are very welcome! 

Hi @ArthurStam Welcome to the Community! To understand why it is disabled and greyed, please hover over the 'Uninstall' button, and you will see a tooltip. The possible case for this is, the app may have an active subscription. and you would need to unsubscribe to uninstall the app. I hope this helps! Tuncay

Hi @Daniel Garcia ScriptRunner Groovy Cache is a feature in the ScriptRunner for Jira which enables caching of compiled Groovy scripts. To clarify, I need to describe how Gorrvy scripts work. When you use ScriptRunner to run Groovy scripts, the plugin compiles the scripts into bytecode before executing them. This…

Hi @Hadar Dinte To create an automation that sends a weekly report 1. Create a new Jira automation rule and select the trigger "Scheduled", and set the trigger to run once a week on a day you prefer. 2. Add the action "Jira: JQL Search" to the rule. In the search query, you can use JQL to search for issues Below I am…