Tuncay Senturk _Snapbytes_ Community Champion

Try this one SELECT * FROM cwd_user where active = 1 AND email_address LIKE '%@domain.com'

You should keep in mind that this field configuration scheme might be shared among other projects. So if you change it, other projects might be affected in the same manner.

Yeah, sure. See attached image

Go to Project settings > Fields where you will find that project's field configuration scheme. You'll see each field and their optional/required settings.

then you should add jira-service-desk tag

The question was labeled as jira-core, so I did not reckon it is JSD

What do you mean by closing hyper care (closed) Jira issues?

Hi @Chandra Prakash What do yo mean by breached? If you clarify we can help you. For instance if you want to see breached issues based on duedate you can use below query to get issues which are not resolved and due date was in last week. due >= startOfDay(-7) and due <= now() and resolution is EMPTY

Hi @Bunty You can check filter subscriptions with a JQL like due <=3d However, you can't arrange the email content as you wish. If you can use a paid app, I'd recommend Time to SLA (please note that I'm one of the folks behind Snapbytes, there may be other solutions our there). With this app, you can define your SLA and be…

Can you see any error message? Actually it should work, there should be something missing. Setting issue's custom field value might not work unless you cast it to MutableIssue or without issueManager.updateIssue service.

If you have Manage Watchers permission then, please check to add ?oldIssueView=true to the URL to switch to old view and see if you can add watcher. e.g. if your issue is ABC-102 and the URL is JIRA_BASE_URL/browse/ABC-102 just navigate to JIRA_BASE_URL/browse/ABC-102?oldIssueView=true and see if you can add watcher there.

Are you sure that you have the Manage Watchers permission for that project?

Could you please try adding below line after setCustomFieldValue? issueManager.updateIssue(user, issue, EventDispatchOption.DO_NOT_DISPATCH, false)

Yeah, debugging always saves time. I always confuse the directions, inward - source, outward - destination . That's why I wanted to log it and see what was wrong. Anyway, I'm glad to hear that you achieved.

Try to use it in <html> <head> $webResourceManager.requireResource("com.atlassian.auiplugin:aui-select") </head> </html>

Hello @Adria Alonso For single select you can use this $webResourceManager.requireResource("com.atlassian.auiplugin:aui-select") or Select2 you can use this $webResourceManager.requireResource("com.atlassian.auiplugin:aui-select2") 

What should we do in order to be seen in Automation plugin. Thanks

Hi @Gaven Ray Actually they are date fields, they implement DateTime interface.

Glad that it works :) 

Can you please replace the below code log.debug("The transitionValidation is not valid: " + transitionValidationResult) with this one log.error("The transitionValidation is not valid: " + transitionValidationResult?.errorCollection?.errorMessages?.join(",")) hopefully, we might understand the actual cause

And what's the error message?

I think the problem is getting the linked issues. You should get linked issue as below def linkedIssue = linked.getDestinationObject() And then use issueId as linkedIssue.id I hope I am not missing anything

I did not check the code btw. Before diving into the code, I just wanted to have more info. Thanks

Hi @Michael Schultz Sorry but could you please clarify? What's the problem here?

Hi @Adria Alonso It depends on the context. If on server side you put versionObj to the context you can use below samples to get projectId #set($projectId = $versionObj.projectId) or #set($projectId = $versionObj.project.id) I hope it helps

I'm glad that it does the trick ;)

Hi @Connie @Kat Warner is definitely right if you're using out-of-box Jira without any app. There is also a Copy to Subtask Plugin which is a free app, and you can copy the fields/custom fields to subtasks. However, you need to do a lot. Change workflows. But what about editing the issue? When the parent issue's field…

Hello @Onder Ozcan Welcome to the community. I think you're using Jira Server but you're trying to run Script Runner cloud version code examples. AFAIK those get, post, put, ... http methods can be used without adding any import statements in script console for cloud version of Script Runner. I'm not good at cloud though.…

Hi @Siavosh Kasravi I'm product owner of Time to SLA app and there are multiple calculation methods for the SLA definitions. You can calculate all cycles to get cumulative result as well as calculate largest span (as seen in the image below). You can get more info here. Hope it helps.

Hi again @Mobily Monks Have you achieved? If it helped, please accept the answer so that other community users might see the solution. Thanks