Tuncay Senturk _Snapbytes_ Community Champion

Hi @Luca Lo Casto It is not 100% clear but as far as I understand your JQL should be like String projectName = issue.getProjectObject().getName() String summary = issue.getSummary() String queryJql = """project = "$projectName" AND summary ~ "$summary" AND reporter = currentUser() AND updatedDate >= startOfDay(-60d)""" I…

Hello @Priyanka Bhalla Did you delete any issue type or any object directly from database? If not, have you tried reindexing Jira? There is definitely something wrong with the indices or database rows.

Hi @Vishal Are you getting an error/exception? I checked the code and it seems OK at first glance.

Hello @Khan Muhammad Mahfuzur Rahman JEP has cloud support, here is the link.

Hi @Louise Baker Welcome to the community! Out-of-the-box you can't do that without too much effort. I mean without the year part you can't filter the issues created in particular months. You gave to add lots of OR statements per each year, for instance, if you want to filter for February (created >= 2022-02-01 and created…

Hi @Pavel Rusakov You can use custom script condition. And below is the script getting the request type of the issue and checking with the one you want. Place user accordingly. I hope it helps import com.atlassian.jira.component.ComponentAccessor import com.atlassian.servicedesk.api.requesttype.RequestTypeService import…

Are you trying to downgrade your Jira? If yes, please see this comment.

Btw, the workaround will impact all users, it can't be configured to be effective per user.

Hi @Scott McDonald You can't do that without restarting Jira. There is a ticket here that was closed as Won't Do. However, there is a workaround that is documented here. I hope it was helpful.

Hi @Ahmet Yilmaz Welcome to the community. As you can see from the error message it is listed as one of the banned dependencies. The easiest way to see which libraries can be used is documented on OSGi Browser page. I used to check https://packages.atlassian.com/mvn/maven-atlassian-external/ for the external dependencies…

the jersey of my favourite football team. That was my lounge suit dress code :)

Hi @Jeff Welcome to the community! You can't do that out of the box, however, you can achieve that with Enhancer Plugin for Jira. Assign Issue to a User in a Custom Field post function can assign the task to a user in a custom field. You can define a First/Last In Progress User custom field using the same app, and use it…

Hello @AB I just wanted to let you know that we are working on it. 

@Jimmy Seddon I really liked the video, so much content to digest. Thanks!

Thanks for the round-up @Nikki Zavadska _Appfire_ 

Hi @[deleted] Welcome to the community! I don't recommend using SQL for this as hitting the database directly might have performance impacts on database indices. On the other hand, JSM comments and JSW comments are stored in separate tables. In addition to @Fabian Lim 's answer, you can prefer using an app if you want to…

Hi @Lee Packham In addition to @Rahul_RVS and @Jack Brickey answers, if you want not only to calculate time but also to filter against this duration in the Jira Issue Navigator, I'd recommend Enhancer Plugin's Time Between custom field. In this way, you can filter issues using JQL like time-till-shipped >= '3d' Please bear…

As far as I can see, the exact root cause of this has not yet been determined by Atlassian.

Hi @Sijo kurien You already shared the knowledge base link for your problem. https://confluence.atlassian.com/jirakb/java-lang-numberformatexception-for-input-string-false-occurs-when-loading-user-list-or-logging-in-1103070227.html Did this link help you fix the problem or are you still having the same issue?

Not actually, I don't have any clue but I am really curious why! Could you please let us know the root cause for this problem once it is solved via the Atlassian support ticket? Thanks,

Hi @SS Internalit Unfortunately, you can't define an SLA with a stop condition based on changing a custom field's value without an app. You need to search an app on Atlassian Marketplace: https://marketplace.atlassian.com/search?query=sla Time to SLA which offers such a solution might be a convenient option for your needs.…

Ah, I see, I'm sorry I didn't realize you wanted to make it work with Automation.

Hi @serge calderara Have you checked this post? https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Transition-parent-when-subtask-is-in-progress/qaq-p/50568

Hi, That's really interesting and I do not know the reason but I just wonder if it is related to the reindexing. Could you please reindex Jira and see whether the Issues column and Optimize button show up? Thanks

Thanks, the team will respond shortly.

Hello @AB Could you please raise a support ticket here so that the team will fix the problem immediately?

Hi @AbrahamA You can use free Easy Integration for Jira app. Here you can find the REST Service Caller post function which comes with the app. Hope it helps!

Hi @[deleted] My suggestion would be to store those values in the Jira database. Your app can get those external configurations and store them in the database. To encrypt/decrypt sensible data such as username and password you can use the Jasypt library. 

Great pictures @Kristján Geir Mathiesen , thanks for sharing! Merry Christmas everyone! Happy holidays!

I think I am also old enough to see all @Nic Brough -Adaptavist- mentioned :) Similar to Greenhopper -> Jira Agile -> Jira Software journey, post-acquisition of VertygoSLA VertygoSLA -> Jira Service Desk -> Jira Service Management