Tuncay Senturk _Snapbytes_ Community Champion

Hi @Guillaume Leonard Welcome to the Community! My two cents: manually start Oracle and Jira servers. Once Oracle is up, then start Jira server. I would not automate starting all servers at once. If you need to automate the process, then I'd suggest a script which would run on startup, checking whether the database is up…

Hi @DanielSonnenschein Welcome to the Community! You should check your workflow, there might be a post function which changes the assignee field with the reporter, if you remove that post function the assignee field won't change when the subtask is closed.

Happy to help!

By the way, you can write a Wrapper Entity class using @Implementation annotation. Something like this: @Implementation(MyEntityImpl.class) public interface MyEntity { public String getFieldKeys() ... } public class MyEntityImpl { public List<String> getFieldKeyList() { String strList = getFieldKeys(); return…

Hi @s_kudal Did you develop your own plugin and code this calculated custom field? If yes can you share the atlassian-plugin.xml snippet for the custom field definition and searcher definitions? Also, please bear in mind that the issues should be reindexed in order to get accurate results by search. Any update on the…

Hi @Ignat Unfortunately with the AO entity we have very basic persistency capabilities. I'd have separate entities linked to FieldGroup with many-to-one relation (child table for each linking with fieldGroupId). The second option is to have fieldKeys and userKeys as String fields delimited by a character and convert them…

Many thanks! I saw the ticket, we are going to investigate the issue right away.

Hi @MikeSierra NOC Thanks for mentioning me! Could you please raise a ticket here? Our support team will help you as soon as possible to fix this problem. I will be also chasing it. Thanks!

No, it won't be backward compatible. You need to have separate binaries for each (one for < Jira 9.5 and the other for >= Jira 9.5) If you want to have one binary to have backward compatibility, you must implement a bridge API. Have a look at this post. It may shed a light.

Thanks for the content @Nikki Zavadska _Appfire_ Happy holidays! See you on Jan 9th!

Welcome to the Community! It's nice to see you here.

Hi @Trishia Mae Gumboc Welcome to the Community! Jira 9.5 is the log4j update ( >=2.17.2). Here you can find information about the update. This might be helpful for your problem. You can also check this article. I hope you find them helpful.

Hi @Segev Grotas As far as I know, there is no such REST API to get all transitions in a workflow. Instead, you can get the available transitions for an issue according to its current status. There is an open request for this to get all available transitions for the issue regardless of its status. There are also some…

Hi @Asha Goyal There is CHANGED operator which works well for some of the issue fields like assignee, status, priority, etc. however, it is not applicable to the issuetype field. You have to search for an app on Atlassian Marketplace. On the other hand, if you do not want to use an app for this purpose, as a workaround you…

Hi @Bruna Seabra Welcome to the Community! If you're using the native SLA of JSM, you can only define and track SLA goals as hours and minutes, not days. If you use apps to track your SLA, there are configuration options to see the remaining times in any format you want. Best wishes!

Our house was very close to the school, so I had no other option but to go back home for lunch.

Hi, There are a lot of swags, but my favorite one is the Codegeist 2011 swag. I'm still wearing it and I will always keep it. Here's the story behind this swag. Due to this Codegeist competition in 2011, I published my first app at Atlassian Marketplace. I didn't win the award but I got this T-shirt: D Anyway, the app in…

Hi @Daniel McVay You can start with the below code def issueManager = ComponentAccessor.getIssueManager() def user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser() String summary = currentIssue.getSummary() String customerValue = "" if (summary.contains("0001234")) customerValue = "Jira" else if…

I've started by changing the team’s workflows and procedures making everything more public and transparent. * Product documentation process * Support procedure (including 2nd, and 3rd-level support) * Release procedure * Customer feedback procedure * Support rotation roster. They were either missing or old and restricted.…

Thanks again for the awesome updates @Nikki Zavadska _Appfire_ !

Thanks @Guilhem Dupuy I also found out that there was no solution for that, It has been so long though. Actually, my problem was to have a different view in Excel and issue navigator. I found a workaround though, - check whether it is excel request on the server side, and put that to excelExport boolean parameter value.…

Hi @Jacques B On top of what @Alex Koxaras -Relational- said, you can switch to an SLA app on the Marketplace. They provide paused conditions as in your question. You can even import your JSM SLAs and recalculate SLA data for your issues, so you won't lose any data.

Hmm, that's quite an old version, how about upgrading? :) 

Hi @Ido Zak You are right, you have to provide Project to get the default issue type for the scheme if you use this method. IssueType getDefaultIssueType(Project project) You can get the default issue type for the specified issue type scheme using the IssueTypeSchemeService.getDefaultIssueType method. I hope it helps!

Spring is the best for me. It's the season of refreshment, nature wakes up, you can see every shade of green, and it is neither cold nor hot.

Thanks for the update!

This is also a very good post. Thanks @Christine P. Dela Rosa I am grateful because after reading this practice post of yours, I saved 6 hours every two weeks. My calendar is very stretched thin due to regular meetings mostly. I was running one-on-one every two weeks with my 12 colleagues. After a while, this turned into a…

2010, my first car (Renault Megane)

Wow! that wasn't easy but it was worth trying. Today, * I said, "Thank God it's Monday!" * I was one minute late to an online waiting and thanked the teammates for their patience :) * When I checked the pipeline, I thanked the team that all automated tests passed except two (I usually do the other way round and ask why…

@Nikki Zavadska _Appfire_ thank you as usual!