Tuncay Senturk _Snapbytes_ Community Champion

lol, I've never done video calls there, it'd be a bit scary for the colleagues :D I use my AirPods during the conversation and my colleagues say that they can clearly hear the birdsong which is music to their ears, making the meeting warmer. I was there yesterday and experimented once again. I reached the goal of the day…

You're welcome!

I have been practicing this at a cemetery for a year now. I know, it sounds crazy, but there is a cemetery called Mill Road Cemetery very close to my house that is used as an open space by Cambridge City Council. It's listed as English Heritage Grade II and new burials are not accepted. It is very nice to get fresh air,…

Great content! Thanks @Nikki Zavadska _Appfire_ for sharing.

btw, I may be biased as I am one of the folks behind Enhancer Plugin. Please let me know if you need further assistance on both solutions.

Hi @aviv_eldad Welcome to the Community! Your starting point is correct, there is no way to get an updated date/time for a specific field out-of-the-box in Jira. So, fetching the issues which were updated within the last 30 hours and then traversing their histories if the fix version field was updated within 30 hours makes…

Glad to hear that!

I guess I was a bit old when I first flew. When I first flew abroad, I was 28 years old, living in Istanbul/Turkey. The flight was to Prague, Czech Republic and I was delighted, even though it was January and too cold. During the trip, we visited Terezin and Karlovy Vary. I'd definitely recommend it!

Hi @Rofrits Márk Welcome to the Atlassian Community! In regard to JSM built-in SLAs, you can write JQL queries for SLAs and save them as a filter and subscribe to that filter to get emails. However, afaik, there is no way to see the SLA target date, there is already a feature request related to this (unfortunately, it was…

Thanks for the reply. Could you please provide the ticket number so that I can check with the team? Thanks

Hi @Andrei Ionut Sandu I see that the async option is enabled in your SLA definition which means that it calculates in the background (which is a good option not to impact transition times). I am sure you already refreshed the page and see that the SLA has not stopped, is that right? Is that the only issue you're facing…

Hi @Rafael Costa I don't think there is a JQL function to filter issues according to how many users there are in a user picker field. Instead, you can use Automation to set a number field (hidden) whenever that field is changed. In this way, you can set the field with the value of how many users there are in the user…

Hi @gail_kay Unfortunately, you can't do that. There is an open request for this. Server: https://jira.atlassian.com/browse/JSDSERVER-676 Cloud: https://jira.atlassian.com/browse/JSDCLOUD-676 You can watch & vote but I am afraid it is not seen as it will be resolved soon, as it is quite old issue. You must switch to an SLA…

Thanks @Nikki Zavadska _Appfire_ for the roundup!

You're welcome, I'm glad it helped. Thank you for your kind words!

I see! You're right, it is not included in that custom field. If you raise a support ticket here, the team may include this in the upcoming releases.

Time to SLA supports both Cloud and Server/DC. It can be used in JSM as well as JSW, I think, it is worth trying.

These are my favourites; * Script Runner as usual * Refined for Jira Cloud - customize the look and feel of your customer portal * Scroll View for Confluence - use themes and templates to have a more professional documentation portal * Time to SLA - advanced and enhanced SLA management * Chat - multichannel ITSM * Enhancer…

Thanks @Dori Burnett , that's awesome 

@Arkadiusz Baka , it shows the remaining time as well as the elapsed time. You can even format the duration format the panel. Please let me know if you have questions.

You have to define an SLA calculating your response time, then if you define Time to SLA custom field you can see the value in issue navigstator. You can still make similar searches in Time to SLA. Please let me know if you need clarification.

Hi @Arkadiusz Baka This is Tuncay working for Appfire, and I'm one of the folks behind Time to SLA. Yes, it is possible with Time to SLA. However, I'd recommend another app (of our company) for you, I believe it will much better suit your needs. Enhancer Plugin for Jira has great custom fields: * Time Between: This custom…

Hi @Elvin Huseynov Have you found the root cause of this weird problem? Thanks!

Great topic @Fabio Racobaldo _Catworkx_ ! When I was in Turkey, I waited a long time for Leonard Cohen's concert, unfortunately, Turkey had never been on this tour lists. Anyway, when I learned that Istanbul was included in his latest tour in 2012, I immediately bought my tickets. Absolutely, it was the best concert I've…

Have you faced any problems using Easy Integrations?

Here is the link to see pre-installed gadgets coming with Jira Sowtware Cloud.

Hi @Gautami Shinde What kind of report do you want to see? You can see all bugs in a specified interval using JQL (e.g. issuetype = Bug AND created > startOfYear() ) using the issue navigator, then download the results including any fields to the report. You can also create your own dashboard including gadgets like Bugs…

Congrats everyone!

Thanks for the round-up @Jimmy Seddon 

Resolution is a Jira system field just like the Status. It does not provide values per status. An issue can have only one resolution value and by default, it is not set, null value. If you set any value to an issue, it means that the issue is resolved. Generally, this field is set by the latest status in your workflow…