Tuncay Senturk _Snapbytes_ Community Champion

Hi @chaitanaya d You have to provide more information but these are what I would do at first. - Check the logs or monitor the system to identify the errors or problems in the problematic node. - Ensure that the other node is up to date with the latest data. - Disable the problematic node that is not working properly. -…

One of my personal favorites is the iconic Budweiser "Wassup" commercial. You can watch one of them: https://www.youtube.com/watch?v=W16qzZ7J5YQ.

Thanks!

Hi @Werner Grundlingh Welcome to the community! This appears to be a potential bug that requires further investigation. Could you kindly submit a ticket through this link? Our dedicated support team will promptly address the issue and work towards a resolution. As a member of the team, I will personally follow the…

You're welcome! Glad to help!

Thanks for posting!

Wow! Fantastic topic. Thanks for thi @Kristján Geir Mathiesen I remember my very first day of school when I was 7 years old. My brother, who is 6 years older than me, accompanied me to school and left me in the school garden saying that the teacher will take us to the classes. Soon after, a teacher guided us to a…

Hi @naveen pandu Thank you for your message. It is possible to accomplish this through automation as well. However, if you need further details, I suggest posting a new question as this thread has become quite lengthy and may be difficult for community members to follow.

Hi @mahi reddy On top of what @Sushant Verma mentioned, I'd like to say that the Assets and Inventory Plugin supports server versions. (I am one of the team members of this plugin) Best

Hi @Gopikrishna_Kunduru @Kateryna_v_SaaSJet_ is right, you can raise a ticket here and the support team will respond asap.

Hi @Nam Lam Welcome to the Community! Sorry if I misinterpreted your question. * Go to Workflows menu and select the workflow that you want to add/update/see the property key and values. * Locate the transition that you want to set the Property for, and click on View Properties button on top right. * In the transition…

Awesome! 

Thanks for the roundup @Kelsey Van Scoy 

Hi @Gopikrishna_Kunduru Could you please raise a ticket here with a few screenshots clarifying your problem? The team will respond soon.

Have you checked out this link?

Yes, you're welcome.

Hi @Miro Zani Welcome to the Community! I would suggest implementing an SLA by starting with a date field that can be set by agents when creating or after creating the issue. Since the issue creation date may not always be accurate, this date custom field can serve as the basis for starting the SLA. You can set the date…

Hi @Ravi Chaganti Welcome to the Community! Have you checked this documentation?

I wish I could be there and I hope next time I will also share some amazing pictures.

Perfect! Glad to hear that. Please let me know if you need assistance and I'd be glad to help.

Hi @jiangyu Do you have permission to assign issues in the project? Sometimes the issue status might prevent assigning (e.g. Closed), have you checked if it does not work for other statuses either?

Hi @AisM I think it is best to post it as a separate question to have answers from people who have faced similar problems or know how to fix them. Best

Hi @prajakta.desai Sorry for the inconvenience, we have just released the version including the fix. Thanks

Hello @AisM Thank you I'm fine, hoping the same for you. There might be several reasons for this: 1. Jira Core and Jira Software have different feature sets and capabilities, and some Agile features are only available with Jira Software. If the user has a Jira Core license but not a Jira Software license, they may not be…

Hi @Zekai Huang In Jira Service Desk, agents need a license to be able to change the status of a ticket or send an answer to clients. Users who only make requests and/or view tickets do not need a license unless they participate in the actual work on the ticket. Only agents count towards the license count. Therefore, you…

Thanks for the roundup! It's great to see Holly Wright here!

Hi @ker Welcome to the Community! You can't do that out of the box. You need to find an app that has a Last comment feature or write your own scripted field.

Hi @Aswathi D You need to use an app for this purpose. I'd suggest using Enhancer Plugin's JEP - Subtask JQL Validator. It seems that it would help your case.

Glad that it helped.

Hi @Suyog Wani Welcome to the Community! The reason why you are getting that error is that those TTS Search 2.0 functions have been removed and replaced by 3.0 functions. Here you can find the information and also the counterpart functions of them. In your case, tts.issuesHaveSomeExceededSlas has been replaced by…