Daniel Ebers Expert

Hi @Beeraiah Velumula for Cloud there is no usage of SENs, contrary to Server/DC. Is there any specific problem you are trying to solve using the SEN? Regards, Daniel

Hi @jirkasvoboda have those deleted projects by any chance been next-gen projects? I encountered the same and found a bug opened with Atlassian addressing this topic: * Boards not always deleting with project deletion https://jira.atlassian.com/browse/JSWCLOUD-17598 What helped in my case was to restore the project, delete…

... and: done as well :)

Hi @Jonathan Jackson adding to what Kristin said here is some documentation about the login-free portal you could use. Note that this is not a good option for every company - some admins prefer to have things locked down a bit more strictly like it would be using the login-free portal, as Kristian already outlined.…

You can find then under "Administration (Cog) > System." - is it better explained here: https://confluence.atlassian.com/adminjiraserver/configuring-advanced-settings-938847828.html

Welcome to the Community, @Bryan Price !

Based on my understanding so far a comment instead of a new request should be created as long as the key (f.e. SUPPORT-123) is not removed from the subject's line. Can you confirm they kept the key but it is creating a new request nontheless?

@FalcoWelcome to the Community!

Hi @Anne Augustin welcome! Happy to have you here and I hope you will enjoy anthing you can see and learn from Community!

Yes, I experienced the same - date fields are not available in the selection. I instead went with a JQL approach. If I understood your screenshot right the same like you did. When needing to set such a field doing it via "More options" / JSON worked, like John said above.

Welcome to the Community! I hope you will love what you see, learn and experience here :)

Hi @Tony87 for such specific cases (and Suggestions like this) I'd recommend to reach out to the developer if they have plans to introduce the feature you mentioned. From what I saw you can do it here: https://marketplace.atlassian.com/vendors/120/prime-timesheet-s-r-o Cheers, Daniel

Hi @Nina Marshall You’ll also be glad to know that we don’t currently have plans to make the classic view disappear, and are looking for the best way to have it coexist with the next-gen projects. as the sentence which is following to the cited one above is referring next-gen projects I suspect the supporter talked about…

There is currently a bug handled which should be resolved shortly. https://jira.atlassian.com/browse/JRACLOUD-68381 If this is done - I would return to this challenge and check by "Advanced Settings" is still something needs to be adjusted. Unless the bug is solved the goal is not reachable, from what we discussed the last…

In case you want to know more about jira.atlassian.com is used, also by Community Members, you could check the post of @Mykenna Cepek she wrote in February: https://community.atlassian.com/t5/Jira-Cloud-Admins/Admins-driving-Atlassian-product-improvement/td-p/1621320 It is a great recap on what the platform is about and…

Hi @M Homeswara Reddy assuming this is a one-off where you need to fix resolutions AND have paid third-party App "Script Runner" installed you can change resolutions, it is better explained here: https://confluence.atlassian.com/jirakb/bulk-edit-resolutions-in-jira-server-321857142.html Script Runner Method (third party…

Would it be an option to make a simple REST-API call and beautify the output with some sort of editor? https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-fields/ probably this provides a better formatted output (by pagination):…

Hi @Gokul Pradheep deleting custom fields can be tricky - depending on the complexity of your installation. What Pavel said earlier is absolutelety right. Using the query "custom field name" is not EMPTY I felt in a trap in earlier days, like he explained in my practical example there was one project which was locked down…

Earlier this year we came across exactly this. It turned out to be: https://jira.atlassian.com/browse/JRASERVER-71654 It started to fail when a specific users was inactivated - until this is not the case the query works but then breaks. A colleague mentioned that the operator is not supported as per documentation:…

The overall topic is regularly discussed in Community and outside - not so much regarding the custom filters as such but the amount of cards on a board, but certainly also the risks around custom field when not done properly. Using half an hour of time one can find several reports, here are just some requests: Make…

Hi @Pieter-Jan Hoedt Danyal is right - at least there is a Suggestion open with Atlassian you could vote for in order to signalize the issue is of importance to your team. Doing so the probability is higher that it will be fixed in the future: * As a user there should be functionality to set the layout of the password…

There are several options - but you would need to check if one fits at all. This is what I found out: 1.) use ScriptRunner (if present in your installation or you are ok with buying an App) to automate the "mirroring" of the version number to the Subtask - or - 2.) hide Sub-Tasks from Board This is basically what I…

Sorry for that - your edit came in after I sent the reply :) Could you please check if there is a blank space missing between the bracket and the "or"? In general it should not do any difference, but there should be one.

Yes, sorry I was to fast - tried to edit the comment, please kindly see above.

Hiding it per Field Configuration (Field Configuration Scheme) according to documentation would show the behaviour you observed. When you say it is shown in Field Configuration for Sub-task issue type then this is ok and should not be any source for the effects you are tasked with. Ah, I forgot, for the cleaning part:…

You could refer to the steps Andy Heinzer mentioned above but in case the error persists it might make sense to create a new thread in Community - this one is quite old. Alternatively, if the steps do not help, please refer to Atlassian Support. From Community this is not fixable beside giving the usual tips - we do not…

Great! Glad you got it working!

To be honest, no. In case you haven't had a request open with Atlassian support I would encourage to do so.

No, this is nothing what would be predefined, also Google did not show up something meaningful. My guess is that this comes out of an App, either one from Marketplace or something you wrote yourself with your company (i.e. your colleagues).

Depends on how far you would be willing to go, I mean, when somebody advises now to export all the data and start over with a Classic project, technically the individual would be right. It would be a solution - but I do not assume it is worth the stress. So - no nothing that I would be aware of that would set effort and…