Daniel Ebers Expert

Hi @Idan Naamad worth a try is the "Regular Expression Check" Validator: It should not matter that the value is set in an earlier state - but the change to the 5th state should then only be possible if the value of the field matched your regular expression. For conditions there is a "Value Field" condition. This could be…

Hi @Vincent Grajek for the management of teams (as "shared teams" or a "plan-only team") you are bound to what is offered according to documentation - so I believe your observation are all right. The members need to be added manually. I'm sure you have already read through the documentation which tells basically what was…

Hi @Thomas Illingworth looking into jira.atlassian.com I found something similar, however it speaks about changing projects * Ability to configure/select which overview section is shown by default when a Project is opened https://jira.atlassian.com/browse/JRACLOUD-36467 On the other side, when visiting the board overview…

Hi @Fariz Aliverdiyev as Jack already suggested you could try the technical approach listed in the linked thread. Adding a more "organizational" advice ... you could vote for the Suggestion opened with Atlassian, by doing so you will signalize the topic is of importance to you/your team: * Allow Service Desk administrator…

Hi @Patrick Haley it really depends where it should go. I was not able to put something like that on Create Screen (please inform me if you were able to), however it is working in New Issue View - on the right column and looks like this: The used code in "default value" for "Message" field is indeed {panel:bgColor=#deebff}…

Hi @Christian Menghi it will depend on if you are using Jira Server (Service Management to be specific) or Jira Data Center (also here, Service Management will be required). Like Bart said earlier since version 4.15 Insight is bundled with Jira Service Management. So the assumption is now you are on a different version…

Hi @Administrador Jira ITSTK hopefully I understood you correctly you have two projects (one for Incident Management, one for Change Management). The Incident Management project should not have "Change type" required (in other words not displayed at all). The source of the trouble is in my point of view both projects share…

Hi @Devin McCants testing in my Cloud instance and using browser "Firefox" I can see that I can rightclick on one priority icon when being on the "Create Issue" screen - and select "open image in a new tab". This at least gives the possibility to state the path of the icon used while browser open that priority icon in a…

Hi @Siddharth Singhal in the past I came across use cases where for this "JQL Tricks" were used. This was back on Jira Server, however I read this App is now also available on Jira Cloud. Just please be noted the App is a paid one - it might depend on if you are willing to get an extra App if this is a match at all. Alias…

Hi @Preethihr could you please be so kind and confirm if you are using * Jira Server * Jira Data Center * Jira Cloud As Earl mentioned there is no possibility to achieve the desired on Cloud, however in your tags you stated you would be using Jira Cloud. In your last reply you linked documentation to Jira Server - so it…

Hi @Jiyoung Yun from what I can recognize there has been a similar discussion on this topic the day you posted your question: * Atlassian Access and Trello https://community.atlassian.com/t5/Atlassian-Access-articles/Atlassian-Access-and-Trello/ba-p/1776081 There is the mention of the non-billing Authentication policy -…

Hi @Grant Griffith you are right when you are saying the permission helper should be aware of this circumstance. There is a Suggestion open with Atlassian you could vote for: * When using the Permission Helper to check the Manage Watcher permission, it should check Global Permissions for "Browse Users"…

Hi @Anthony Mazzei Advanced Roadmaps, which is part of the Data Center offering and it former times was a separate App for Jira Server, provides cross-project releases. * Creating and configuring cross-project releases…

Hi @Matt Sardi in the past users came across the error message also when authentication did not work - so the easiest idea would be to check if the password provided to Domo is a correct one. For the question to permissions (the question is absolute valid!) I would go the easy way and login with credentials you normally…

Something that was reported to help in some cases was to check local firewall preventing access to the outside but also a reinstall of Source Tree. Just assuming you get the issue with Source Tree but not directly in browser.

Ah, I see. That brings some complexity with it for the scenario. I think Nic is right when he says a deeper look into the formatted data is needed. Somewhere there must be a difference - it must be found, then it should work.

Happy to hear it is working for you. That is great news. Regards, Daniel

Funny - the fake grass is something we added lately as well. :-) I love the colourful flowers!

Hi @Rodion Alukhanov adding to the spot-on information from Alexey I just wanted to add that this video helped me a lot in the former days to grasp the basics: * Bamboo Tutorial https://www.youtube.com/watch?v=7KuNy9CD1lA There is also an older video which explains it also quite well:…

Hi @Colum McAndrew seeing the perfect answer from Jack I just wanted to add that there is a Suggestion with Atlassian that you could vote for, this could lead to an implementation of the mentioned feature in case many customers do want to have it. Currently one can recognize '99' votes. * Allow searching of attachments…

Hi @tom.francis adding to what Nic says from the documentation there seems to be the restriction that Free plans do not allow anonymous access. Judging from your tags here in Community you are indeed on a Free plan. Please compare with the information here: * What is the Free Jira Cloud plan?…

Hi @ZivC when you said you checked all automation rules - did you also check for "Global rules" which are only visible when logging with with an account holding administrator permissions? It should be reachable by this link:…

Hi @Nancy Bonanno the assumption it could be something on your local machine is an interesting way of approaching the problem - so have you the option to try a different browser (just for a short moment? Like Chrome/Firefox/Microsoft Edge). You could test and double check if the portal looks the same then. Regards, Daniel

Hi @sarah_ferrara a pure rename of "Original Estimate" is not possible to my best knowledge - it is a system field. Please let us know if it was what you were asking or if something is left unclear. Regards, Daniel

Hi @Elsa Gaffiero adding to what Carlos perfectly suggested there is some minor probability a Jira admin of your instance restricted the ability to edit through workflow properties. You could compare with documentation here: https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties/ A releated…

Hi @Raju being unsure if all is sorted out or the trouble with resolution is still persisting - could you please probably provide a screenshot of the transition screen where the resolution is set, the issue after the transition (the part the resolution should be displayed) and also the specific workflow postfunction? This…

Hi @[deleted] in case the script is not a hard requirement you likely could do this using automation which comes without any additional cost in your plan. The rule could look like this: You can learn more about Automation in Jira here: * Jira Automation - all the resources you need in one page…

Hi @Jerry O_Sullivan as I seem to understand that customers are perfectly fine for using 'approvers' on a Jira Service Management portal I am wondering if you could use approval function to get this thing working. * Allow customers to choose approvers…

Hi @jy adding to the great information Hana already has given I have noticed that the linked how-to refers to Cloud, whereas your tags here in Community state "Jira Server". I could not identify if you already past that obstacle - if not it could be the source why you are saying: I am intrigued on the user api token…

Hi @szymon_szostak if you like you could test the following rule. No guarantees given but I could imagine a timing issue. Also, at least there should be a log afterwards telling what Jira sees for the "Request Participant" that time: Regards, Daniel