Daniel Ebers Expert

Hi Sandra, this happens for me when I put something into comments field and try to navigate away from the issue. That there is no issue created when you click "Leave" sounds weird, though. Have to tried to open Jira in a private browsing window? This can be helpful to rule out if it is something caused by the browser. Also…

Hi John, welcome to the Atlassian Community! Just to understand it better: it the renewing process troubling with the provider as such (for example - got you on hold of the new certificate and if so - is it valid and ok?) or do you have issues inserting it into Jira? You mentioned an article - could you please state which…

Hi Mike, the documentation on how to enabled/disable Apps via API is to be found here: https://ecosystem.atlassian.net/wiki/spaces/UPM/pages/6094960/UPM+REST+API#How-do-I-enable-or-disable-a-plugin? To be honest: I have not had the time to test it. So if you want to test and give feedback here - this would be a plus for…

Hi Gerald, welcome to the Atlassian Community! Does this only happen for a specific filter or are they several filters affected? Could you please also state if you are using Jira Cloud or Jira Server? From Marketplace there are several Apps available which can do some kind of integrity check. I am not sure though if any of…

Hi Carla, when I was upgrading a non-production test instance to the new version 8.13 I noticed probably the same. I said "probably" here as by "just reading" what you have observed it is hard to tell if the same topic with the title applies to you - but it might be the case. The title just got much bigger without any…

Hi Inglo, I came across a similiar discussion lately and I think this topic required further discussion with several parties on an organizational level before taking any technical approach. The case I learned to know determined that information like the one you probably are referring to must not be inserted into Jira. That…

Hi Liansheng, when you mentioned However, I have no permission to add team or group to company openldap server. I'd suggest to open a discussion with the appropriate team instead of introducing a new piece of infrastructure. Although I do not know the details on the "why" for obvious reasons this is something which sounds…

I am not sure if I got you. Renaming is possible by the steps Jack mentioned, translating (which I understood was just a workaround for your case) is also possible. Here is a knowledge base article on it: https://support.atlassian.com/jira-cloud-administration/docs/translate-resolutions-priorities-statuses-and-issue-types/…

This seems to be a very common happening. What works for me in Firefox is to log out once and immediately start a "private" browsing window. Then logging in with the appropriate account. In case all other option fail the solution by means of "last resort" would probably inquire to create a separate firefox profile. For…

You did it all correctly but "Free" plans do not permit this kind of access settings. You would have to upgrade your plan. Please also review the explanation on that: https://confluence.atlassian.com/display/AdminJIRACloud/Jira+Cloud+plans The current behaviour is: Anyone with access to the "yoursitename" site can access…

@Juliaone minor question to the beta exam came up as I visited the Certification Portal. For Server Certifications there is a link which provides the download of a "PDF Certificate". For the ACP-JCA Cloud Certification there is no link. I know, it is just symbolic to print it out - but is this something to come or won't…

Hi Erwin, this is definitely something that should be looked in to. Surely a backup and a test on a non-production environment (if feasible) would be a great idea. Have you seen already the knowledge base article on this topic?…

Hello and welcome, Rekha! I want to add with the famous "Required Reading" to what Vero said - a few very useful information for a good start were collected on that page. https://community.atlassian.com/t5/Feedback-Forum-articles/Atlassian-Community-required-reading/ba-p/1504443 In case of any further questions please do…

Hi Nadeem, in case you mean by your question that you want to remove an application link and if this harms your repos in Bitbucket the answer is 'no'. You can remove it without repos being deleted. Cheers, Daniel

Hi Bernardo, in case the finding matches the definition of vulnerabilities I would not wait and report it to security team as stated in: https://www.atlassian.com/trust/security/report-a-vulnerability Cheers, Daniel

Hi Ben, in case you really want to do it using SQL I'd probably look into the Developer resources: https://developer.atlassian.com/server/jira/platform/database-custom-fields/ Especially this topic here should refer exactly to what you want:…

Hi Kishore, as of your description I assume you are trying to import a Confluence space as described in https://support.atlassian.com/confluence-cloud/docs/import-a-confluence-cloud-space/ or probably even a whole Confluence site like described in…

Hi Chris, a request via API should get you started: https://your-domain.atlassian.net/rest/api/3/field It should suffice to replace "your-domain" with your domain and paste it to your browser to search. This normally brings up an output like customfield_10234. Reference:…

Hi Sofia, you only seem to be able to define contexts for a custom field. That can be matched against Issue Types and Jira projects. Please find further information here: https://support.atlassian.com/jira-cloud-administration/docs/configure-custom-field-context/ As for the request types as a distinction it seems that no…

Hi Sukesh, am I right you are trying to create a Kanban Board / Scrum Board? In case you are actually using Jira Core this is not possible. For using software boards on the on-premise solution (Jira Server), you'll need Jira Software. In the cloud core offerings of Jira there are "business boards" (with a rather limited…

I'll try to join on Nov 12th - thanks for organizating all the stuff! I would have never thought there will be such a huge echo on Community about this topic as such - so let's hope for the best.

For Jira cloud basic authentication is deprecated as of the article you have cited. For Jira on-premise (Server) the basic auth is not deprecated.

Hi Kurt, while this knowledge base article describes the settings to use an outbound proxy and the plugin basically should honour those settings I'd suggest to double check with their team in case the steps outlined in the knowledge base article should not suffice or should not be of any help. Cheers, Daniel

Hi Claude, yes, the message suggests actually that. I have noticed this App being installed in more recent versions of Jira on-premise. From what I have seen it is quite new and (surely) still under development. Cheers, Daniel

Hi Woody, from my experience - practise is the golden key. I just want to add some very good resources that helped me a lot - apart from the good information Benjamin already gave. 10-week study plan for ACP-600 Project Administration in Jira Server (this one is not tailored to Cloud but the information are valid to those…

Hi Stefan, please feel free to also check nice resources like: Atlassian Community required reading https://community.atlassian.com/t5/Feedback-Forum-articles/Atlassian-Community-required-reading/ba-p/1504443 The Welcome Center is also a good start to look around and say 'hi'…

Hi marshallmm, from my experience this is basically intended behaviour. You mentioned "beginning of each" month so it looks like the clone is done programmatically on your side. Would you like to describe the use case any further so there can be alternative suggestions from Community members on how to deal with it? When it…

Hi Jeff, although I am unsure if the following article specifically applies please kindly double check if on the second instance you mentioned a setting like this was made. https://confluence.atlassian.com/jirakb/how-to-change-text-box-length-on-a-screen-ui-in-jira-732399321.html I remember that there was some years ago a…

I doubt they will go away any time soon - at least I have not seen any announcement and/or rumours on that topic. As to the question why it has changed I'd say the UI/UX changed over the last years steadily to provide users a good experience. Especially in the cloud products one button or the other is sometimes moved to…

Hi Kalos, there has been a Suggestion onto this in the past which seems it was declined: https://jira.atlassian.com/browse/CONFCLOUD-11194 Apart from that some alternative options seem having been put to the page: https://confluence.atlassian.com/confkb/how-to-force-links-to-open-in-a-new-window-213518072.html So, please…