Comments
-
You can contact support using this link: https://support.atlassian.com/contact/#/
-
Yes, this is is already basically covered by the following part of JQL I posted above: [..snip..] issueFunction in linkedIssuesOf("status = Closed") and can be extended like this is you wish [..snap..] issueFunction in linkedIssuesOf("status = Closed", "depends on") What is absolutely true for this powerful implementation…
-
For a single issue type you just need to adapt the JQL like "project = TEST AND issuetype = Bug" for example. It is not really a script needed there, you can use Script Runner (Script Jobs / Escalation Service). https://scriptrunner.adaptavist.com/6.14.0/jira/ScriptJobs.html…
-
Hi Francesca, it depends on how complex your requirement might be. For example: Is it an issue with several sub-tasks along with other special settings that needs to be created? Then, probably: yes, an App would be a good choice. Do you need need a quite simple issue to created? REST API access along with a quite simple…
-
Got it. Looks ok for now. Except for the indent, maybe :)
-
You are right. Things got mixed up. Here is the right link. The situation remains the same basically - not possible at the moment except some workarounds like stated earlier. https://jira.atlassian.com/browse/JSDCLOUD-2296
-
Hi Michael, if I understand you right you are asking for a project which is a classic project but the settings on "people" do not seem to come through. The settings are bundled to a "Permission Scheme" You can find more information about them here:…
-
Tricky - probably https://www.sourcetreeapp.com/download-archives but this is not sure. If all fails possible you firewall can tell from logs where a connection was tried to make to.
-
Hi Patricia, yes this is possible but requires using a paid App. I linked the one I used in the past to implement a requirement like yours. Probably you can use different Apps from Marketplace as well - it also depends if you already have one installed in your instance. In this specific example a validator on a workflow…
-
Hi HK, welcome to the Atlassian Community! Unfortunately, first of all I must prepend that project permissions and roles in cloud free plans are pretty restricted. Apart from that roles offer a great flexibility to let Project Administrators decide on their own which groups and/or users are entitled to several operations…
-
Hi Mark, there is currently no possibility to re-invite users. The corresponding Suggestions has been closed but it was not implemented: https://confluence.atlassian.com/jirakb/how-to-re-send-invitation-emails-for-new-jira-users-779160875.html Here in Community the suggestion is to delete the affected account and create it…
-
Hi angga, welcome to the Atlassian Community! Could you please check the following bullet point? * Does the account you are trying to create a software project have access to Jira software? (please see here for further information:…
-
Hi Luc, apart from approach to request via API that already was mentioned by @Prince Nyeche - ELFAPP sometimes there is a demand for a solution which does not require interactive with API. In the past the App "Project Role Tab" was mentioned here in Community but I have not tested it myself - so you would need to evaluate…
-
Yes, that is correct but there will be Confluence Data Center still after Confluence server won't be around anymore. Or in other words: there is no shortcut like "end of server licenses" ^= "no new navigation in Confluence, ever". It might come that way but it is no guarantee for the future.
-
Thanks for clarification. In the case you are sure nobody else made changes I would check if it will be gone in a few hours - if not you could have a closer look to the Apps. At the moment it look somethings needs to contact something "somewhere else on the internet" which is answering with error 403 / 400.
-
Hi JoshTheBoss, welcome to the Atlassian Community! The high-level would be to have a listener in place which listens to an "Issue Updated" event. As soon as this comes along a counter in a custom field you can name like you want to is increased by "one". This also can be applied if you want to add edits - or you have it…
-
Hi Janine, welcome to Atlassian Community! Please try to also assign a person to "board administrators" of the software board in question. In case you use Jira Cloud: https://support.atlassian.com/jira-software-cloud/docs/configure-a-classic-board/ In case you use Jira Server:…
-
Hi Anusha, welcome to Atlassian Community! You could do something like this for example with Script Runner (Script Jobs / Escalation Service). I used to implement this in the past for a use case that reads: - an issue in project ACCOUNT - that is currently in status "on hold" - should be closed (you can define this in the…
-
Hi Guy, welcome to Atlassian Community! Is this happening lately or a longer existing issue? Are you aware of any changes made to your Jira instance? Probably it is some kind of temporary issue which is gone after an hour or so. Can you exclude you installed or updated any App latetly? I would like to exclude the cause is…
-
Hi Omar, whilst I haven't checked every single CVE you have listed the general recommendation is to upgrade to a recent version that then is not affected by a specific CVE anymore. https://confluence.atlassian.com/adminjiraserver/upgrading-jira-applications-938846936.html In case it would be a critical CVE it is also…
-
The workflow editor in next-gen seems still being something in progress: https://jira.atlassian.com/browse/JSWCLOUD-17434 One idea that came to my mind for the failing project creation is if there are Apps in your instance? If so which are that? Maybe one is interfering with project creation.
-
As long as it is not in projects lists I fear they are not "completely created". Unfortunately I am out of ideas due to missing logs or any other hint where the user has to look at next in such a case.
-
Hi Daneige, I used to implement this in the past with a Ticket Number provided by a foreign system sending in to Jira and processing through JEMH. With Script Field Processor I took the Ticket number (OTRS in that case but can be adjusted) from subject and put it to a custom field called "OTRSTicketNo". With Script Runner…
-
I seriously doubt it - there will not be in-built functionality. Something that is often mentioned when this requirement is up is Pro Forma. But you will probably find many others in Marketplace. I see the considerations about Apps you have done, they are valid, the decision is up to you but the functions you asked for are…
-
Could you please paste the problematic JSON here into reply again? If it still fails I provide you a mail address so this can be looked into by the responsible people.
-
That looks good so far. Just to confirm. The issue has been created by a colleague for a test, right? Otherwise, if you create it, you would not be notified as it is considered "your own change".
-
Do you see spikes from Database monitoring (https://confluence.atlassian.com/adminjiraserver/monitoring-database-connection-usage-938847726.html) and or from SQL logs (https://confluence.atlassian.com/jirakb/enable-sql-query-logging-in-jira-server-665224933.html) when this happens?
-
Hi jfriedberg, 1.) one question that comes to my mind: is there a component defined for the issues that are troubling because the "component lead" takes precedence over the "project lead" Here is some more information: https://confluence.atlassian.com/adminjiraserver088/configuring-projects/managing-components 2.) in case…
-
Hi Koh, whilst I understand this is an unpleasant scenario I just wanted to note that a downgrade of Jira is most likely leading to additional trouble. Once the database structures are updated (which is likely the case when you upgrade to v8.11) a lower version will have problems. To which extend is something that cannot…
-
Some time ago I had a support request open with Atlassian and the least I could do is to share that there is no supported/documented way to "hide" stack traces. You might want to upvote and watch the following suggestion. This is to introduce a way to customize error pages: https://jira.atlassian.com/browse/JRASERVER-40711…