Daniel Ebers Expert

Hi Nicki, I think this is a very personal question between you and Atlassian or at least between you and a solution partner. Brant already pasted in a link here to the ToS document but nobody can say for sure if it is what you are looking for. We also cannot say from here what your Auditors really want to see. Probably the…

Nic already wrote many important things above ... whatever the requirement might look like, at least one drawback comes to my mind right now: given the theory it would be possible at all ... - you attach a picture/document/whatever... with a size of 1MB to 100 issues. - your disk space will have decreased by the end of the…

Hi, I believe you are referring to the cut picture of the RFID reader whilst you expect that the column is fitting on one page, right? PDF exports seems having some open Suggestion and Bugs. One that I found is: https://jira.atlassian.com/browse/CONFCLOUD-66173 Please make sure you vote for it ("this affects my team") as…

Hi Suma, many good information were already given. I just wanted to add that the values (if you need to "transfer" them from old field to new field) will not be "copied over" automatically. There are some approaches which require CSV imports, other require the use of Apps. Please let us know if this should be a…

Hi Banka, welcome to the Atlassian Community! From what I remember you need to install SourceTree once and all the settings are stored in the personal user directory (Windows Key + R (for opening run) - then type there: %userprofile% and acknowledge with ENTER). That means every users needs to configure Sourcetree but…

Hi w4-wang, a more general advise. If the data is important to you from my very personal opinion it is time to backup the data and migrate to a more sustainable platform. Dam from iDalko gave some very important tips earlier in this thread. Just please be kindly noted H2 database is only for evaluation purposes - failures…

Hi Mikhail, looks this was opened twice. Let's keep all in one place: https://community.atlassian.com/t5/Sourcetree-questions/TheSourceTree-cannot-be-opened/qaq-p/1543283 Cheers, Daniel

Hi Mikhail, welcome to the Atlassian Community! Have you had the chance to look into logs? Probably an error is logged there pointing to a possible cause? https://confluence.atlassian.com/sourcetreekb/sourcetree-logfile-location-675384748.html Let us know if you found something out! Regards, Daniel

In case the mail server is under your control I'd suggest having a look into the mail log. This is the source of truth and you can say for sure if the mail goes through or not.

Hi Brianna, welcome to the Atlassian Community. Well, it is like it is - I can confirm the book is worth the money and apart from that I believe the author will be honoured with a partly amount of money you are paying for the book. From that stand point I think it fair. I know that by some Atlassian related events the one…

Hi Alexander, no that should not be connected to issues in the Cloud. I found an information that it is connected to Automation itself rather. Otherwise please check if more errors from log are visible. Meanwhile checking if other Apps interfere with Automation could help. Probably you have one which is not coping well…

Hi Helen, ... and finally I want to chime in with the link to the documentation for this topic: https://support.atlassian.com/confluence-cloud/docs/collaborate-on-content/ Cheers, Daniel

Hi Stephen, have you already tried to Re-Index the instance? Have you made sure Script Runner is on a compatible version after upgrade - along with all other Apps updated? Have you per chance also had the time to look into log file for further errors despite the existing one with indexing? Cheers, Daniel

The change is saved no matter if you choose to make a copy or not. It will only not be saved if you cancel at this step.

Hi Syedu, welcome to Atlassian Community! Although there was no table with details I'd recommend you to review resources on Cloud migrations first: https://www.atlassian.com/migration/cloud Merging two instances is an ambitious goal. Probably you need to have a bigger team to plan and execute your plan entirely.…

Hi alexandravazov, welcome to the Atlassian Community! For the fact Community members have no chance to debug this, for the fact this looks somehow related to your personal/individual account and, finally, as it is still a bit empty here after three days passed my suggestion would be for you to discuss this with Trello…

Hi Mujtaba, as there were some incidents, as Alex mentioned here, I wonder if the issue still persists for you? Thanks, Daniel

Hi Leandro, there were several approaches in the past how users addresses this requirement: * by Javascript (probably not a good idea anymore) * by ScriptRunner Behaviours * by Automation (quite popular nowawdays) Automation is pretty popular with Cloud whereas the first two approaches were spread in the wild life across…

Hi Lucas, welcome to Atlassian Community! I understood your question in a way you want to have a specific Quick Filter selected automatically when opening a software board. If this applies: there is a Suggestion opened with Atlassian. https://jira.atlassian.com/browse/JRACLOUD-63733 Please click on "vote" and "Start…

Hi David, hi Guillaume, could you please confirm this is still an issue? Perhaps it was just some kind of temporary trouble back then when you asked. If it still appears for you could you please confirm you are referring to that part of the documentation?…

Hi Andrei, not the first time this was mentioned but too early to give up. It was said that this works instead: /rest/api/2/user?username=username&expand=groups Could you please try? Thanks, Daniel

Hi, could you please confirm this is still happening and was not only an outage of short term? If it is still happening: - did you try to log out and log in again? - is this happening for all users or just you? - is this happening for all software boards or just this? - are you using Apps? If so, was one of it updated…

Hi Christina, welcome to the Atlassian Community! Did you follow the steps described in this article? https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/ If so and if the handler cannot connected to the server I would reach out to support in your case to get the things…

Have you tried removing the sub-filter? This probably will be enough to make it work: https://confluence.atlassian.com/jirakb/jira-software-kanban-board-does-not-show-all-issues-779158700.html

Hi Erich, welcome to the Atlassian Community! Is there any error message you are getting back or is it a connection that is just timing out? A timeout would suggest a firewall is blocking access. Could you please provide some more information - then someboy from Community is more likely being able to help. Thanks, Daniel

Hi Martin, basically the information that Diego has already given cover all scenarios that are realistic. Reading the XML with an editor would make less sense - it also "works" great when "living" in Confluence. Even in case your connection breaks down you would have to handle the XML in some way - I doubt this comes in…

Hi Michael, although you say, it is basically "up and loaded" but shows nothing useful - have you had the chance to look into logs. Although not so likely - probably an error is logged there pointing to a possible cause? https://confluence.atlassian.com/sourcetreekb/sourcetree-logfile-location-675384748.html Let us know if…

Hi Stefan, is there any error message you are receiving back or is the option just not displayed to you? Did you have the time to review the following troubleshoot for a first overview? https://confluence.atlassian.com/kb/oauth-troubleshooting-guide-719095274.html Cheers, Daniel

Hi Lara, the function hideTab(2) is working as per your description and per my past experience. I am unsure about your implementation of testing for the group, though. I remember that it worked like this but please double check and verify: def currentUser = ComponentAccessor.getJiraAuthenticationContext().getUser() if (!…

Hi Addison, welcome to the Atlassian Community! Whilst I do not know nor see if you are dealing with a malformatted page (for example due to a high resolution monitor/screen) there have been some discussions around lately. Even if not mentioned in details I believe this Suggestion might add to your request - so feel free…