Daniel Ebers Expert

The basic idea is with read/write directories that you can "write" to them, f.e. disable users, yes. If this is an option for your environment at all needs further inspection on your side. In any case please review the link with documentation I posted above earlier.

With being read-only there is no way but to do it in LDAP. If you can switch to read/write would need further knowledge of your LDAP backend, which we do not have here, and it would be too risky to recommend anything without knowing the infrastructure. You really need to configure the users in LDAP.

Hi @Bhargavi an external user directory like LDAP can be either configured as read/write or read/only-directory. https://confluence.atlassian.com/adminjiraserver/connecting-to-an-ldap-directory-938847052.html The error message suggests you are in fact using a LDAP directory that is read-only. Therefore Script Runner cannot…

I was told >being helpful to others< is key and now, many many years later, I totally agree and therefore I would emphasize and pass this one along. Some years ago the mayor of the village where I lived back then said at a speech: "you are happily invited to do something for our community. If you do not know where to start…

Hi @Madhu Reddy you could try to set a validator/condition on the workflow which the criteria you need. For a requirement like this we used Script Runner in the past using a JQL compare condition. If the issue is closed for longer than 7 days the transition will not be displayed. Please also review:…

Hi @PabloS when using a Free plan on Jira Cloud it won't matter in detail (as it comes without costs). Users that don't need software boards like a Scrum/Kanban board would just use the business functions. I saw a specific requirement this week in Community where user wanted to have Jira Core for a bunch of users that has…

Welcome to the Community! A pretty good place to start your journey are the groups here and I see you found them already ;) For migrations there is a lot of material there, for example: https://www.atlassian.com/migration/cloud In case you need guidance on where to find what Community is also able to help. Happy New Year…

Hi @johnson liu could you please explain a bit more detailed what does not work, what is intended for the function to do and if it worked before? It will then be easier for Communiy folks to follow and to give an advise! Thanks in advance! Regards, Daniel

I would make no sense as every use case is individual and what works for one team does not mean it would for another. It is far to individual than one could say "install X and all would be fine". It just makes no sense in that case - considering that there are dependencies and you are not just looking for "give me a…

Hi @Randall Williams I'd also be very interested if anything relating to this error is visible from logfile (atlassian-jira.log) from your instance. Have you had the chance to check this already? If so could you please share a probably WARNING or ERROR that is logged? Thanks and regards, Daniel

Hi @Katherine Lord welcome to the Atlassian Community! If I understand you correctly the question is how to copy a custom field "Conference 1" with its options over to a field "Conference 2". There is no implementation that would copy custom fields without Apps (if you have Script Runner it can support you). Support in…

@Marcello Dias Your question is not exactly clear as it seems but the basic configuration for email handlers is to be found here: https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/ Assuming you have already configured one the next step would be to enter the credentials for…

@Anuradha Yadav Please also check what is in official documentation for upgrades: https://confluence.atlassian.com/adminjiraserver/upgrading-jira-applications-938846936.html Upgrading is not impossible - but there are several aspects to be considered. Especially if done for the first time. In any case I'd recommend to do…

Hi @Kunal Kashelani welcome to the Atlassian Community! Your statement is very true because: You can't edit project permissions or roles on the Free plan for Jira Software or Jira Core, and you can't configure issue-level security on any Free plan (including Jira Service Management). To take advantage of Jira's powerful…

Hi @anjitha.s as both platforms are something totally different you would have to rewrite each and every of it. There is a getting started guide: https://developer.atlassian.com/cloud/ But I suspect the appropriate person to talk to now would be the one who wrote the in-house App you are currently using. Regards, Daniel

Hi @ebenothmen there is, indeed, extensive documentation on Jira troubleshooing including high memory usage and slowed down instances. https://confluence.atlassian.com/jirakb/troubleshoot-performance-issues-in-jira-server-336169888.html If this is especially what you are looking for I am unsure. You will also find tons of…

Hi @siva prasad first you need to distinguish if an upgrade should take place like you asked the last time. Or if you are going for a export and then import data again (this is suitable if it is only a few data to be imported). When exporting one option would be to export to CSV but this will not take configuration (as…

Hi @James Oliver could you please try for the last one project = SFU AND issuetype = Story AND (labels != phase2 OR labels IS EMPTY) Regards, Daniel

No worries! Here are so many information stored -- which is pretty good -- but sometimes it is hard to find all of them quickly. Glad this helped!

Hi Peter, I remember there has been a discussion around that topic lately which was referred to as a Suggestion in https://jira.atlassian.com/browse/ACCESS-648 Could you please kindly check if this corresponds to your scenario also? The former request was slightly diverge, but only for some details. If this matches the…

Hi @Felicia Andronic welcome to the Atlassian Community! The new issue view in Jira cloud offers a draft state for the rich text editor locations in the issue (Description, comments, and custom fields) The draft will be maintained until you save it or discard it. Unfortunately we don't right now if you are using New Issue…

Hi @David Mosello are you looking for the description that can be adjusted when navigating to "Request Types" from Project configuration of your project? The current one here is "Log a maintenance cern that needs our attention". This reflects in: The direct URL should be:…

Hi @Ivelina Vasileva you need to contact your local Jira Administrator. We cannot guess who this could be. If you do not know the person try to ask a colleague. It must be the one at least who pays for the subscription. In case it is a company you are working for you also could reach out to IT helpdesk. The problem itself…

Hi Andy, welcome to the Atlassian Community! Have you double checked the permissions set for the page are correct so users can edit it? I will link the corresponding article here, in case of further questions please reach out to Community.…

Hi Jim, apart from the Suggestion here https://jira.atlassian.com/browse/CWD-5118 that documentation should be made on how to start and stop Crowd the question is how you use Crowd? I am a bit confused as the post signalizes you are using Cloud. The "getting started guide" as least mentions you can start it using a batch…

It depends if you are going for the technical view (then you are surely right) or from a business perspective, anyway - if you think it should be there you could contact support over it and make a proposal. Nothing speaks against it - but your initial question was if there is a Windows App coming and the answer is: no,…

Hi @Noob King I will link you the corresponding guide here: https://help.trello.com/article/742-removing-people-from-a-team If you meant instead to leave a board (rather than a group) I will also post the guide here: https://help.trello.com/article/804-leaving-a-board-in-trello Please let us know if it helped or if you…

Hi @Gonzalo Robles yes, sure there is an installation guide: https://confluence.atlassian.com/bitbucketserver/bitbucket-server-installation-guide-867338382.html In case of specific questions please let Community know again - a lot of skilled people are here ready for help. Cheers, Daniel

Hi @apathytz welcome to the Atlassian Community! The REST API version of Confluence Server correspondents with its version number, you can compare here: https://docs.atlassian.com/ConfluenceServer/rest/7.10.0/ Let's assume you have currently installed Confluence version 6.6.17 you can change the URL so it reads:…

Hi @Rik Viergever there is not Windows App in the making - nothing that I would be aware of. Jira Cloud is, as already in its name, is meant to be a Cloud solution - (Software as a service as the people nowadays say). Intention is to have a internet connection and you can use it. There can be many aspects as to why you are…