Daniel Ebers Expert

If I do understand it correctly the ask could be for a transition screen. Here is a documentation, while for Jira Server, it works as well for Jira Cloud. One may disagree that this is the correct solution - at least it is not the only one. There are many options, from involving Confluence to a different App that brings a…

Are there any validators or conditions set for the transition in question? I am wondering if some of there could prevent the transition? Could you please check and report back?

Hi @INLG Company yes the limitation of 100 emails per day is true. The linked article from Carlos shows it and the only option seems to upgrade to a different plan than "Free". From the comparison page I could not indicate that the paid plans also have that limit.…

Hi @Amanpreet Singh yes you can do that as well - just follow this guide to disable the customer notifications rule "Organization added" and save the changes. I see that this is for Jira Server but works on cloud as well - I was just not able to locate the document written for Cloud.…

Hi @[deleted] this should still be possible by a query like this: issueFunction in commented("visibility internal") AND NOT issueFunction IN commented("by someuser") Could you please check and let us know if it works for you? Regards, Daniel

Hi @John Pfotzer there are several Apps out there, for example Trudy already mentioned the Configuration Manager which accompanies "Power Admin" of the same vendor - this is a useful tool when doing such assessment. To be honest, past showed that the plain inventory is not sufficient - even if done right and regularly. I…

Hi @[deleted] there is no setting that I would be aware of to switch just images/pictures off in the mails that are sent out by Jira Server. One option that comes to my mind would be to enforce "text" mails to users - due to their nature they do not enclose/attach images/pictures of whatever kind. You can learn more about…

Hi @Preston Warden the workflow you presented seems pretty fine - in the last instance it depends on how your team is working and if it meets the needs long-term. The good news is that it can be adapted and extended as requirements change or new ideas come into play. You see I am not so much worried about the exact…

Hi @Aline Chapman from my understanding so far extended reporting facilities are available with "Advanced Roadmaps" (please also compare with the documentation). Advanced Roadmaps are, however, part of the Jira Cloud Plans - Premium and above. * Releases report…

Hi @[deleted] there are many askings around this and yet changing the behaviour is not possible - but please do leave your vote for the corresponding suggestion on jira.atlassian.com: https://jira.atlassian.com/browse/JSWCLOUD-21242 Likeliness is then higher that this topic gains some attraction and formatting will be…

Hi @Faisal you would need to use JQL queries to get the information you are looking for in a listed format. Per coincidence the very same day you asked the question there has been a similar question which was perfectly answered by Trudy:…

Hi @Brandon Kernell I seem to remember that this works - are your settings according to the one discussed in this thread already? https://community.atlassian.com/t5/Jira-Service-Management/Users-CCed-on-an-email-are-not-being-included-in-the-ticket/qaq-p/817602 I'd also really like you to double check logs for incoming…

I am unsure if it works the way you setup the rule - probably this won't be the case. Unfortunately, I cannot tell you anything beyond this but to confirm the rule I suggested worked in my setup. Probably you will find other users contributing to fixing the rule you presented.

Hi @Rob B the file should be in the jira_home directory, not the installation directory of Jira. In any case you could involve linux commands "find" or "locate" to find it - assuming you previously created a jira-application.properties. If not, just try to locate jira_home directory (basically the one where also…

Hi @Simon Scharpf next-gen projects use a somewhat lighter kind of permission management - Viewer/Member/Administrator are the roles used. But, yes, role "Member" for example does not grant "Delete any issue" to people which are in that role. Instead they would have to be in role "Administrator". Please also compare with:…

Hi @Matt I concur with Fazila that there is either a Behaviour involved and/or any App that is capable of providing this functionality. In case you cannot get to the bottom of the case at all you could disable any Apps that could be responsible for the behaviour, one by one, and test after deactivating each if the problem…

Hi @Matan Grady looking at your requirement I was able to reproduce an automation rule which worked fine in my demo next-gen project. Setup: I have an Epic (ACC-4) as well as a story (ACC-2) linked to the Epic. Now I have an additional story (ACC-3) that I link to previously created Story ACC-2. => The Epic link (to ACC-4)…

Hi @demetria adding to the perfect clear and correct answers of Ste and Mikael I just wanted to link an article which I found to be helpful. This one might answer some other upcoming questions in regards to the two types of projects alongside with their respective differences: * Learn how company-managed and team-managed…

Hi @Suvarna Arigela as far as I understood you are worried that the "scheduled trigger" is not available in Automation for Jira Server/Data Center - this is probably why @Nir Haimov was a bit confused about the statements you posted above. Anyways, from documentation…

According to a statement from Atlassian staff back from last summer (so it seems to be the most current statement on this) the batched notifications are available in Cloud per default: https://community.atlassian.com/t5/Jira-Service-Management/Has-Batch-Notification-become-available-for-Cloud/qaq-p/1395280 However, it…

Hi @Tom Williams in case not done so here you can find the article for doing approvals in a Jira Service Management project: https://support.atlassian.com/jira-service-management-cloud/docs/set-up-approvals/ Regards, Daniel

Hi @Mark Wheeler there is some discussion around it on jira.atlassian.com - you could vote for the Suggestions to signalize the topic is important to you. [JRACLOUD-67884] On High resolution JIRA screens are centered in the middle of screen - Create and track feature requests for Atlassian products. [JRACLOUD-76383]…

@Carlos Moreno Yes sure, you can follow this Suggestion on jira.atlassian.com: https://jira.atlassian.com/browse/JSWCLOUD-17434

Yes, this is likely the case. The person who is the owner of the dashboard is probably the first one you should speak to. In case this won't help you should indeed consult your Jira administrator.

Hi @Santiago Aguilar just to rule out that those strange transitions are not coming from some unexpected end I'd suggest to also check "All Rules" if there is some global rule which could be responsible: As well as checking for some "Legacy Automation" which could be still in place. * What is Legacy Automation?…

Hi @Alex there is a setting your system administrator can adjust - but please be aware that this is requiring a Jira restart and should probably be done outside of office hours: * Display standard dates in Jira server https://confluence.atlassian.com/jirakb/display-standard-dates-in-jira-server-414187622.html Regards,…

Welcome to the Atlassian Community!

Assuming the requirement covers something that needs to be done in an automated fashion it might be worth the time to develop an external tool/script accessing REST API: There is a endpoint available transitioning issues: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-workflow-transition-properties/…

Welcome to the Community, @PRIYANKA BHAGWAT !

Hi @Nitzan Matzkevich there are several approaches out there to define a "template" - I am wondering if you use an App because "Create Template" is nothing I would recall from my mind being available in Jira Server. In case it is unsure if an App is involved could you maybe provide a screenshot? Thanks in advance! Regards,…