Daniel Ebers Expert

The Edit-Button has removed completely from New Issue View. Edits are now possible directly, in-line in other words. There is no way to bring the edit button back. For fields to show up permanently you can put them in "Issue layout" configuration to "Context fields". More information about this can be found here:…

Hi @Rocsana Chereches while there is a new experience for creating projects the permission management should not be affected in a negative manner. Could you please probably share a screenshot what a, non-privileged user, is seeing when trying to create a project? Do they see all project templates or solely only them…

Hi @Cory Cigas after re-reading your requirement I do believe the following rules applies rather than the previous one - however, I am still not clear how you define the 'parent', for now I assumed as an "Epic" which made the new rule look like: I am now really interested what you find out when you test all this. Cheers,…

Hi @Cory Cigas I did a few tests using Automation lately on this but I am not sure if I fully understand your setup and/or requirement. You say that "once a task is created and assigned a date" a parent ticket should be created. Could you please be more elaborate on this? I could image a task which is then linked to…

I definitely want to give Team Central and Jira Work Management a test drive :) Hard to choose between them two while haven't spent some time with them - anyway, what was teasered during Team 21 looked very promising!

Hi @Akshay_Anand + @Sundeep Singh thanks for the great talk - I enjoyed it a lot. Per a pure coincidence I was offered the ITIL 4 foundation certification with me employer last year so I was excited to hear what your talk will be about in detail. Many aspects you touched I recognized again - so it was a great refresh. What…

Thanks for the amazing talk - I enjoyed it a lot. The statistics like >spent screen time< and >how often humans tend to look at their smartphones< are not so surprising but appalling the same time - some kind of "alarming". So my takeaway is to keep an eye on things like this despite all the cool things that can be found…

my #1 takeaway: Cloud offerings helped so many companies to a huge extent overcome the challenges they faced in 2020. I was happy to hear that Atlassian continues to invest in key topics like scale/performance and security/compliance. The mentioned goal that scale does not need to be a concern any longer is surely…

@Bridget Thanks for the helpful list - much appreciated!

Paired with improvements on data residency topics this will be a huge improvement for large customers and will offer a lot of interesting chances.

Especially the data residency topic I always recognized as being something important to many customers, so I am glad to hear there is decent progress in this one. Being able to serve 35K users per instance is just an incredible progress. This sounds awesome, especially for large customers.

Hi @Jack from a Team 21 talk I still have in the ear that (many of the yet to come) improvements for the editor are very-well understood - the top management is aware of the situation, also. It is a topic that is in absolutetely in focus, especially as the editor will be introduced in further products. This is what was my…

I see what you mean. This year, from my point of view, a much better platform was used - without any issues for stability and/or usability. Maybe the new one does not offer a chat module or maybe the chat was not really used by the attendees last year so it was decided to not offer it, I could imagine... It would be a plus…

Great post @Rodney Nissen _Work Wranglers_ _TJL_ - thanks a lot! So the perfect feature for now is that the sessions are still available. A backlog is still present :)

Hi @Kalai while I am not affiliated with the vendor in any way and to my previous knowledge the whole logic relies on Software Boards (Kanban/Scrum) but NOT the issues directly (in terms of creating, updating issues) there is an App which promises to cater that need (please see Marketplace here in case you want to…

Looks like I am still behind schedule but recordings are luckily available still (haha!) - I'm pretty interested in any new products that were highlighted, additionally (as there are some discussions around it with colleagues) anything related to improved product performance of any kind (foremost in terms of page loading…

Hi @Paul Gryfakis testing on a Jira Server v.8.5 I can say that changing the setting for the retention period is NOT recorded in Audit Log. Regards, Daniel

Welcome to the Community, @Nayeemuddin Khan :)

Hi @Jayant I am wondering if it could help to copy the current Field Configuration Scheme to a similar named for a test, assign it correctly to the currently failing projects, then re-run the export. This is just a guess, though - in case this will not fix the issue probably the best would be to raise a request with…

The "Group Sign-Off" custom field originates from an App which your client's instance has installed - on the opposite to the instance you are looking at where the App is (most probably) not there (because you are not seeing it I assume the App was never introduced there, you would need to purchase it from Marketplace if…

It depends on the kind of meeting. On a personal experience I'd like to share two types of meetings: * Status Meetings I found that most of the times a well-maintained Confluence page replaces so many needs for a meeting. It takes some time to settle and to improve the process and some hard-liners won't read through the…

Welcome to the Community, @koko nour

Hi Kevin, for Friday Fun there are sign-up threads every once in a while, it looks currently the slots are booked up until February 2022: https://community.atlassian.com/t5/Off-topic-discussions/Signups-for-Friday-Fun-October-2021-to-February-2022/td-p/1584491 You will see new sign-up threads in the feed - be sure to save…

Hi @Lisa Houston assuming you are in "Issue Navigator" (Search) which you eventually reached via "Filters" >> "Advanced Issue Search" you can search for issues and then export using the "Export Excel CSV (all fields)" option. Please compare what you are seeing with the screenshot and let us know if you were able to do the…

While I absolutely agree to all the warnings from Alex and Nic above using Script Runner we used to fix resolutions in the past several times. This however needs to be a well-thought through action - probably this is why only admins can do it.…

Hi @Martin Hedlund I found a similar question here: https://community.atlassian.com/t5/Jira-Service-Management/Change-Footer-Jira-Service-Manager-Cloud/qaq-p/1615896 Am I right your ask is the same? In case this applies the answer would be, unfortunately, that the footer cannot be changed. In case you meant something else…

There is a free Skillbuilder course "SLAs in Jira Service Management" through official Atlassian University program - highly recommended: https://training.atlassian.com/slas-in-jira-service-management

I came across a similar discussion here in Community some days back - so in case you are interested in a follow-up be sure to check also this thread: https://community.atlassian.com/t5/Jira-Software-questions/Is-there-a-way-to-disable-inline-links/qaq-p/1673119 Linked is a Suggestion…

Welcome to the Community, @DAVID KILONZO

Hi @scott_boisvert did you make sure to display the transition screen in the portal by checking the option "Show transition on the customer portal."? It is better explained on this page: https://confluence.atlassian.com/servicemanagementserver/configuring-the-customer-portal-939926277.html Some discussion around this,…