Daniel Ebers Expert

Hi @sidddharth joshi while we do not have many details about your environment probably the new feature for External Collaboration in Confluence Cloud could be worth having a look at: https://community.atlassian.com/t5/Confluence-articles/Introducing-External-Collaboration-for-Confluence/ba-p/1731502 As this feature is…

Hi @Malinda Sands to add the person who wants to see the request also I would suggest using some sort of Automation. I came across a similar question which could give an idea what is possible and you could check if the approach is something you find suitable for your scenario as well.…

Hi @Tracey Bakewell I have a fear that the problem is to be searched in your Exchange server environment, not in Jira Service Management configuration. There is a bunch of tips, questions and articles around DMARC (one good example here:…

Hi @atslodhi from your last screenshot it is visible you are in a team-managed project. Parallel sprints for this type of project is something yet to come. * Parallel Sprints in team-managed projects https://jira.atlassian.com/browse/JSWCLOUD-17195 You can watch the Suggestion by clicking on "Start watching this issue"…

Hi @Nick Rennie please correct me if I am seeing things wrong, reviewing the thread the circumstances are more of "best guess" but not a guarantee I got everything right. Assuming from your report and screenshots you are using a "Jira Work Management" project. Further I seem to understand you are trying to add a custom…

Hi @Anuradha Urabindi if I now understand you correctly you are indeed looking for changes to specific issues. There is not perfect news - you can search but not by means of 'everything user x changed for the last y days' Basically, without repeating all information already to be found in Community, kindly compare with an…

Hi @Mathew Bauml it depends on how your current setup is and Community members can only give some rough advise, without knowing your system it will be nearly impossible to pinpoint what is given and where to go from here. For the SSL certificate: * assuming we are talking about the one in the webserver, sometimes seen as…

Hi @Gireesh.K.Gurupura it might be related to my PC or connection but are you sure the screenshots indeed came through? I cannot see them. In case this topic is not yet resolved for you please again try to attach them - probably Community members are then able to see which App might be involved and/or suggest any further.

@[deleted]Just tested. The suggestion from Niranjan works well as of today in Jira Cloud. I did the following: - created a new screen (a copy of an existing) where the field which should not be to edited by the users is removed - assigned the new (copied) screen to the project's corresponding Screen Scheme (assigned the…

Hi @allen the background of the effect you are seeing is that the Create Issue screen does not use the New Issue View, yet. There is a Suggestion open with Atlassian and it is currently in status "under consideration". The Suggestion explains what you are experiencing and goes into detail. You can compare with your…

Hi @Ricardo Schmadalla am I understanding it correctly that the issue has now been solved for you? It comes a bit confusing as the macro "Advanced Roadmaps for Jira in Confluence" only seem to be available for Confluence Server and Confluence Data Center but not on Cloud. Also this App (it is a free App from Marketplace)…

Hi @Miron Giladi if I understand you correctly the requirements and the other issues are perfectly linked and you already have a JQL query in place to find out what you need. However, you want to have a count (represented by a custom field?) in your issues that shows how many issues are linked to a specific requirement,…

Hi @[deleted] from what I understand the problem is addressed and improvements are on its way: * Notifications for incoming emails that fail to be processed https://jira.atlassian.com/browse/JSDCLOUD-2517 Please, in any case, open the link and double check if the finding corresponds with what you are seeing. If so, you…

Hi @Syngenta Requests reading through all the post I am wondering if the root cause has been clarified? Do you know how it happens that the issues get into such "broken" state? I had a similar issue these days - so I wanted to chime in and ask if you are able to tell the version of Jira running on this troubling instance?…

Hi @[deleted] if I understand you correctly you have created a new custom field "resolution date" which is separate from the system field, is this correct? For the system field John and Fazila already stated important information to consider, there are technical limitations like they said. On the other hand, could you…

Hi @Kapil this seems to be a "special" case where issues of yours are put after some time to the "Archive instance" like Mohamed already discussed with you. I am unsure if Community members can provide a very deep insight on this as many factors might come in - in the easiest possibility there is some Issue Security Level…

Hi @Roja Gurram if I get you right with the meaning of "push [issues] in a final status" you do not need a script. You can bulk change issues and transition them to a status you want them to have. Please double check with documentation: * Editing multiple issues at the same time…

@Jack Brickey I think it is the "looping transitions" thing - announced during Jan 11 - Jan 18 https://confluence.atlassian.com/cloud/blog/2021/01/atlassian-cloud-changes-jan-11-to-jan-18-2021 The description over there matches with what we are seeing: If you have one looping transition, it’ll appear as a button with the…

Hi @Andrew KM is this happening for more than one user? Can this be spotted using different browsers (Chrome, Firefox, Edge) also? Have you tried going incognito in your browser window or to test a different browser for a moment? In case this error persists is there any error visible from atlassian-jira.log, directly on…

Thanks for sharing, @Rachel Wright There are many good thoughts in it which will make life easier! @Bill Sheboy The third point of your list "Update a saved filter" sounds useful and interesting - am I right it would require interaction with REST API (just assuming because I was not able to find a corresponding action in…

Hi @Kelly Nezwek contexts on system field for Jira Cloud are not available. However, there is a Suggestion you could vote for. This ensures you are signalizing the request is of importance to you / your team. * Allow Field Contexts for System Fields https://jira.atlassian.com/browse/JRACLOUD-69853 Regards, Daniel

Hi @abir currently there is no option to configure this - but you could vote for the Suggestion on jira.atlassian.com Doing so you signalize the idea is of importance for you/your team. * Ability to customise the fields shown on cards in next-gen projects (backlog + board) https://jira.atlassian.com/browse/JSWCLOUD-17336…

Hi @Kamil Kolonko thanks for bringing up this topic - we just had a chat on this with the team last week, so your questions are very welcome. Currently we are using Jira Server and have no kind of archiving concept in place. The features of Data Center sound good - but users tell yet they would demand a different approach,…

That's very interesting. Thanks for the link! Yes, the kudos you have sent came through, thanks a lot - I also sent some :) So, it looks like a mystery happening for "some" accounts :)

Hi @Андрей конин this might be related to your browser - have you checked if it happens for other users on other PCs from within your network, too? Sometimes it helps going incognito in your browser or to test a different browser for a test. Please double check and let us know if the error persists. Cheers, Daniel

Hi @Pradeep A when working with API on a remote service you would have to query it in order to get back the data you are looking for. From my believe there is no ready-made solution available - you would have to do it all on your own in regards to a API implementation. However, I am wondering if it is the MS Teams you are…

Hi @JeeYoun Kim depending on how your work is structured I would start small either by watching those issues, or, if this does not meet your need, to build a dashboard which visualized the issues you are interested in. https://www.atlassian.com/blog/jira-software/5-steps-to-build-a-killer-dashboard In case you are more…

Hi @Gabriël van der Kruijk in a Kanban Backlog I am offered the option to create directly a new issue in there. I seem to have understood, the rough idea is to create a new issue in backlog and then drag it into one of the columns in Kanban board. I also do not have an option to create a new issue directly in Kanban board.…

Hi @Roja Gurram a thought but by no means a ready-made solution - access REST API and build up a logic that meets that need. You would need to regularly check for new issues (the more exact you can identify them, the better) and then to do a transition. https://developer.atlassian.com/server/jira/platform/rest-apis/ could…

Hi @Angela Danner I tried to reproduce the problem that the field is not copied over to the development project when creating a new issue using "Link issue" and were already prepared in mind to craft a automation rule but then I noticed that it is working - without the need of a automation rule. Could you please check if…