Walter Buggenhout Community Champion

Hi @Nikole Conejo, This is not available out of the box, although there is a feature request that you can watch and track here: JSDCLOUD-325 If you really need this, you may want to check out the Atlassian Marketplace for a workaround. Hope this helps!

If you click show more next to the no actions performed, @Christina King, you will see more details. That means that the issue you are trying to update does not meet one or more of the criteria you specified in your automation rule's conditions. Looking into those details should tell you what is happening there and may…

Hi @Christina King, Can you check the audit log of your automation rule and see what it says there.

Hi @Christina King, I am not sure what you mean when you say you want to make both scenarios happen at the same time. You will basically need two rules: * one to close all sub-tasks when you mark a parent as done; * one (like the rule you have in your screenshot) to close the parent when all sub-tasks are done. For the…

Hi @lapacquah_bryant, There's a couple of things confusing me in your question. You ask about Jira Server, but labelled your question as cloud premium. And also: you ask about actions to be executed in the queue, but by the customer. A customer - when you mean that as a user role in JSM - does not have access to queues.…

Hi @wphilpott11 and welcome to the Community! This reference in JQL is relative to the current moment. And so: created < -3d means that you will return issues created longer than 3 days ago (smaller than now minus three days). While: created > 3d is a statement for wizards and people capable of predicting the future, as…

Hi @Priyanka Jain and welcome to the Community! Guessing this issue is related to xray? The vendor seems to be experiencing production issues currently, which they appear to have identified and are resolving. You can watch their status page here to stay informed. Hope this helps!

Hi @Saurabh Chaudhary, There may be several reasons at play here, but these are very hard to judge without any insight in your configuration. The issues you see won't be random, though. A couple of things you can check: * You mention your filter returns epics (alongside other issues). On a scrum board, all epics are…

Hi @Nee Cloteykine, I am not sure why you are shouting 😅 - but there is nothing you need to do to enable automation for Jira in the cloud. It is just there. You can either start building automation rules in a single project - you can find them in Project Settings > Automation. Or if you are an administrator, you can even…

Duplicate: see https://community.atlassian.com/t5/Jira-Software-questions/Something-went-wrong-quot-Our-team-has-been-notified-If-the/qaq-p/2346658#U2346669

Hi @Arpita Srivastava, I assume that your test board is associated with xray? They are apparently currently experiencing production issues, that you can track via their status page. You can subscribe to updates there, so you are in the loop when the issue gets resolved. Hope this helps!

Hi @Jam, From what you describe, it looks like you can best reach out to the vendor of xray, which is a Marketplace app. You can find contact details to reach out to them directly on the app's marketplace listing. Hope this helps!

Hi @Gadi Ben Amram, To be able to create views in a JPD project, you need to be in a role that has creator permission. Check out the project permissions to find out if you are in such a role. You should be able to verify that in project settings > access. The roles with creator permissions are tagged as you can see here:…

Hi @[deleted] and welcome to the Community! No, the way you are suggesting this wouldn't work and it wouldn't make much sense. The issues on a scrum board are only the issues in the active sprint of your board. And since kanban doesn't use sprints, you could not get any issues to display there. Theoretically, it could work…

Hi @Vineela AK, I am not sure what you expect, but there is probably no issue at all. When your workflow meets certain criteria (see below), Jira provides you the option to simplify your workflow, which has the following benfits over a Jira workflow: However, since you decided to design your workflow, those benefits will…

Hi @Sanjog Sigdel and welcome to the Community! One of the key things when it comes to agile in general, it is to have a getting things done mindset and a culture that embraces the reality of change. Everything changes all the time, so teams that are ready and willing to cope with that reality are likely to be more…

Hi @Narsha Bac, No, not as far as I know. The dialog that appears when you close a sprint is a system dialog that aims to let you decide what needs to happen with incomplete issues, but it is not configurable. Depending on what info it is you would like to capture, there may be workarounds. If you have Confluence, it is…

Hi @Neil Chambers, That sounds like a great suggestion, but unfortunately not something that is currently supported. There is currently a change rolling out where these teams are being integrated with the teams feature under People, so maybe in time this suggestion might gain traction. You can always raise that suggestion…

Hi @Jason Christina and welcome to the Community! A change is currently rolling out to make the shared teams of Advanced Roadmaps and the teams you see under People in your overall navigation in Atlassian tools one and the same thing. You can read more about that change in this community article. Having said that, teams…

Hi @Stéphane Chambrin and welcome to the Community! I hope you don't mind me answering in English? A sprint is created from a scrum board. And a board is essentially just a view that you set up on top of a filter that retrieves issues from your Jira instance. As long as you create your board in a company managed project…

Hi @Vladyslav Babilunga and welcome to the Community! As it is rather unlikely that an entire app disappears from your instance for no reason at all. If something like this happens, there a couple of things you can do: * Make sure that your product license is (still) valid. You need a valid license in order to use a paid…

Hi @Elango_E and welcome to the Community! You can read more about Atlassian's approach to IDS / IPS in the Atlassian Trust Center.. At Team '23 last week, the beta of the brand new Beacon tool was announced, that should unlock additional capabilities to org security teams. As stated in the shared trust article, if you…

Hi @krauch and welcome to the Community! It is very likely that those fields that you don't find in the list of custom fields are either system fields (like the first Labels field in your screenshot) or fields from team managed projects. Those projects have their own, siloed configuration and those fields are not managed…

Hi @Bhanu Chandu Makineni, There is no built-in function to reverse that condition. I would check if there is no way how you can turn your use case into a positive (e.g. allow the transition to be executed by (a) certain project role(s)). If that's not possible, you may want to revert to marketplace apps that allow you to…

Hi @Bhanu Chandu Makineni and welcome to the Community! You can use the Only reporter condition for this purpose. Hope this helps!

That is not the advanced roadmap, @Barbara Shaw Advanced roadmaps belong to the premium plan of Jira Software and are accessible via the Plans menu. Once in a plan, you find Plan settings under the ... button, next to the plan title:

Hi @Aimee Davies, Rather use the action transition issue (where you can define what status you want to transition the issue to) instead of edit issue. I would not bother too much about the epic status, as that is being deprecated (see this Community article). Hope this helps! 

Hi @Barbara Shaw, The due date field is a system field. It is a date picker, not containing time. It might make sense to take a consistent approach across your entire Jira instance when it comes to using one field or the other. Which one you use best is actually a choice you are free to make based on preference within your…

Hi @ADEEL AHMED, Nice to see you again 😅 Pretty soon, when Atlassian launches Atlassian Intelligence, you will be able to ask Jira to build JQL filters for you using natural language. So I would not worry too much about that. In the meantime, JQL is not too difficult to learn. You can start by building simple queries in…

Hi @Taha Kınık and welcome to the Community! A lot of the information in your JSM project is custom content that you can / but unfortunately also should translate yourself. In Project Settings > Language Support you should be able to find a list of supported languages. You can add additional languages there and for each…