Walter Buggenhout Community Champion

Hi @Asaf Anter and welcome to the Community! That sounds like an interesting use case. It seems as if you are trying to automate the schedule of a roadmap of some sort. While I am having some doubts about your actual use case, you should be able to create and link a new issue using an automation like this: When you add an…

Hi @David Watson and welcome to the Community! You will have to create your own queries and charts to get to the desired results (or investigate if there isn't an option to use issue types as your work types, as that is what they are intended for). You cannot change the template, but you can use it as a basis for your own,…

Hi @CD QA and welcome to the Community! You may want to provide the full url to your cloud site, i.e. including the https:// part. Hope this helps!

Hi @Venkat Jira Admin, Approvals are a separate process that can be part of basically any request that has a workflow with an approval step configured. To drill into the step just the approvals part, they have a separate section in the Requests menu: The All option basically opens a list of all open requests that you are…

Hi @Justine, That observation is correct. The reason behind this, is that your Epics are unique issues in Jira. While you may have your epics appear in multiple plans, updating their ranking impacts the one unique ranking they have in Jira, behind the scenes. And so yes, reranking them in one plan does affect other plans.…

Hi @Vishal Mahendra and welcome to the Community! Are any of your stories by any change already resolved? After some time (30 days by default), resolved issues are hidden from the Advanced Roadmaps view. You can check in Plan Settings > Exclusion rules. While you are there, make sure that there's nothing else hiding the…

Not in Jira Software cloud, correct. 

Hi @Jeff Murray, If you are referring to the advanced forms in Jira Service Management, you are correct. They are not available for Jira Software. There is a feature request for extending that functionality that you can track here: JSDCLOUD-11282 (but currently with no plans to implement that). Hope this helps!

Hi @Greta Mezzina and welcome to the Community! No, you don't need a verified domain to remove an org admin from your organization. Have a look at this procedure. Hope this helps! 

Hi @Tim Pryor, Create 2 JQL filters that look like this: due > startOfDay(-10d) and due < endOfDay(-10d) and Assignee = currentUser() due > startOfDay() and due < endOfDay() and Assignee = currentUser() Adjust the number of days between parentheses of the first query to match the 'x' Save those filters and add a filter…

I have in the past set up Epic Kanban boards with only Epics on them, just to create a quick overview of where the bigger pieces of work are in terms of status. That way you can achieve both: run your sprints properly and also have a view on where your epics are in the process (using an extra board)

Hi @[deleted], no. I was assuming from your description (I noticed you were looking for the epics panel in column configuration) that you were using company managed projects. But the situation remains the same in team managed projects using scrum: you don't work on epics in sprints, you work on the issues within those…

Hi @[deleted] and welcome to the Community! In a scrum board of a company managed project there is indeed no way to disable the epics panel. The items you work on in a sprint are the issues at the story level, i.e. the child issues of epics. At best, you can hide the epics panel from the ... button near the top right…

Hi @Fabiano Santana and welcome to the Community! Ticket resolution is available through the resolved system field. This is the moment a resolution is added to the issue. Hope this helps!

Hi @Sanjog Sigdel, It depends what you are trying to do. History search in JQL lets you search for e.g. transitions that happened between certain dates, like in this example: status changed to "Testing" after startOfMonth() it will return all issues that have changed to status Testing after the beginning of the current…

Hi @Cash Coyne, It seems that the behaviour in the manage scenarios overview screen is indeed as you describe. The scenario you created last appears at the top of the list. However, in the dropdown list where you actually select a scenario, they are listed alphabetically. So, as long as you don't create dozens of…

Hi @Dan and welcome to the Community! The backlog in a kanban board on a company managed project essentially corresponds with the workflow status you mapped to the backlog column of your board. If you want to move issues to the backlog, that comes down to changing the status of your issues. And do that with multiple issues…

Hi @Karen Bottai, That is not what I meant. It looks as if it is not entirely clear what the resolution field in Jira is an how it should be used. And so I made the - possibly wrong - assumption that you use out of the box Jira configurations for your projects instead of manually customizing them in detail. Apologies if I…

Hi @[deleted] and welcome to the Community! While I don't really have means to simulate the issue you describe, I am just wondering if the workflow is linked to an archived or trashed project somehow. I can imagine that the workflow is linked to an existing workflow scheme (that is no longer linked to a project). You may…

Hi @Karen Bottai, The resolution field is (and should be) shown only when it is filled out. For Jira, when a resolution is filled out, that determines whether an issue is considered finished or not. This plays together with the statuses in your workflows. If you use project templates, then the built-in workflows will make…

Hi @Leandro Pachega, You are using different dimensions in your measures. In the first one, you are using [Transition Status] and in your second you are using [status]. As similar as they may seem, these are different things.

Hi @Leandro Pachega and welcome to the Community! It's a bit difficult to answer your question without any more context than what you are providing here. What a measure returns as result is most of the time related to the dimension it relates to in your report. Make sure you understand the main concepts (one of which is…

Thanks for the warm welcome, @Dave LIAO! No burning questions yet, but definitely some ideas for articles or discussion for sure. The custom domains discussion seems to be a hot potato for now. Coming from a country where french fries are more or less the national dish, I think I'd let that one have its time and place…

Hi @Narjiss husson and welcome to the Community! You may want to check out this related thread which describes how you can automate deleting information after a certain amount of time. Archiving issues or projects is not something that can be automated, afaik. Hope this helps!

Hi @Harsh singh and welcome to the Community! There seems to be an ongoing incident currently that is impacting the creation of new sites: You can navigate to https://status.atlassian.com/ - navigate to the product you are having troubles with and subscribe to updates for the incident. You will then automatically be…

You mean the issue key, @Viral Patel? If so: {{triggerIssue.key}} {{triggerIssue.summary}} - Legal review

Yes, but that one is only available on prem, not on cloud.

Hi @Casper, Out of the box, not today. There is a feature request in the backlog that you can track here: JRACLOUD-3406. Hope this helps!

Hi @Serge DUDNIC, The restriction you refer to is documented in this support article (what gets migrated in a cloud to cloud migration). In this article on migration methods the recommended way to enable your migration, is to convert your team managed project to company managed first. Yet again, unfortunately, that brings…

If that is indeed the board of a team managed project, no. If you create a new team managed project based on the same template, the board will automatically be created along with the new project.