Walter Buggenhout Community Champion

(you can replace trigger issue by parent issue if that fits your use case)

Hi @vaughan.dickson, Sure. In your edit issue action, select the Affects version field to be updated and then select copy > Fix Version from trigger issue as you can see here: Hope this helps!

Hi @Navya K and welcome to the Community! As it happens, I am in the middle of doing the exact same thing. Migrating team managed projects between cloud site is currently not supported, so what you do is: * Migrate your team managed project to company managed in your source site following these guidelines (pay attention to…

Let's go with the simplest solution here, @Hizkeel Khan. Remove the update assignee step from your current automation rule (in the list of fields to update during the transition, just unselect the assignee field). Then add an extra action to your automation rule as you can see here. Tested it myself in my test instance…

ok, thanks for sharing the extract from the audit log. To make this work, you need to associate a screen to the transition in your linked issues' workflow with the assignee field on it (as the error message explains) Another option would be to add an addiitonal action to the rule: edit issue, select assignee and apply the…

Here's mine, without peeking as well TITLE: A WALK THROUGH THE FOREST It was a cool and windy day. I was tired of sitting in the tomatoes and decided to go skiing through the forests outside. As I zipped up my hotpants and stumbled on to get ready, I could already smell the waffle and the pancakes of the forest. As I…

You almost did everything I mentioned 😉 - you need to specify you want to copy the assignee field in the last step: Hopefully that resolves the issue!

Ow, just a second. Could this be you are on Data Center instead of cloud? Timelines are a cloud only feature, not available on cloud. You can build roadmaps on Data Center as well, but you need to create a plan for that. Once you have done so, you can copy the url of that plan and using the Add link button in the…

Yes, sure @nehodaanastasiia. So, the backlog section is there, right? It is what your screenshot displays. If you mean the timeline section when you refer to chronology, see my last comment above your screenshot. Open the Board menu near the top right to select board settings and take it from there.

Hi @Ryusei and welcome to the Community! A rich asset management solution is available with Jira Service Management premium. You can read a lot about it on the JSM product site. As you indicate, asset management is most commonly integrated in an ITSM environment and so you need Atlassian's ITSM product to unlock these…

Hi @Hizkeel Khan, The following automation rule should do the trick: Hope this helps! 

Hi @nehodaanastasiia If it is just the roadmap, you should find that in Board Settings > Timeline Just use the available sliders there to turn the desired features on/off:

Can you share a screenshot, please. That should help assessing.

Hi @nehodaanastasiia and welcome to the Community! Can you share the steps you followed to add what you describe as: then I added a scrum board project to it. When you add a scrum project (create project > choose software development from template categories) > Scrum, backlog and timeline are created by default. So I am…

Awesome, @Abhilash ! If my answer was helpful, could you be so kind to accept it as well. That makes it easier to find for users having similar questions!

Hi @Abhilash and welcome to the Community! The tabs you refer to are available in a Jira Software project. If you don't see them, there is a good chance that you have created a business project instead. For reference: if you see a navigation that looks like this, that's a business project: To make sure you have software…

Hi @Noelia and welcome to the Community! The fields you mention are field types on the Monday.com side of the migration. Each tool has its own way of naming things and person, link and email are fields types typical to Monday. They do not - as such - exist in Jira, but may have an equivalent on the other side. All the…

I am not entirely sure if I understand your question correctly, but request type groups are not linked to issue types, they are linked to request types. To explain the relationship in short: * Issue types are (literally) the types of issues you can create in a project. They determine what workflow is being used, what…

Hi @Büşra Öztürk, When you import data, you basically import them in Jira. BigPicture sits on top of Jira and adds funcitonality, but use Jira custom fields to store the data. When you say you imported your data in a field called end date, that is most likely a different field than due date. If you want to make this field…

Hi @Kyle Song, To give your users proper access, there's 2 key things you need to do: * If your users are supposed to work as agents, you should indeed grant them access to JSM in user management (that is what you did in the first screenshot). Note that this is a step you should only take for agents, the people who…

Hi @rbalamu2, Could you explain what you mean by parallel imports? What is it that you are trying to achieve? 

Hi @Rob Hughes and welcome to the Community! I am not going to try to create the illusion that I will be able to solve all your challenges is a simple Q&A thread here, but I hope I can get you going in a certain direction. From what you are saying, it seems that your service management practice currently lacks the…

I know it's technically not a meme, but every now and then I just love to scroll through some Dilbert comics. There's always stuff there to relate to ... Or ...

Hi @CJ Concepcion and welcome to the Community! Boards and projects are separate things, especially in company managed projects. You can easily add multiple boards to a single project or - if you like - create a board to manage issues coming from multiple projects. Because of that, copying over a board (and its settings)…

Hi @Hícaro Sindeaux and welcome to the Community! Your team members need browse users global permission. You can verify if they have that in Jira settings > System > Global permissions. Hope this helps!

Hi @Danielle Wentworth and welcome to the Community! If you are using a company managed project, the way to set this up is by adding a required fields validator to the transition that goes to the needs assignment status in your workflow. In this support article you can find how to do that. In a team managed project, you…

I would have to set up a working test environment to get it working myself. In the meantime, you can write a couple of things to the audit log, so you can properly validate what you are actually trying to write across (it sounds as if your current date is just empty). You can use the log action you can find under advanced.…

Awesome roundup as always, @Jimmy Seddon and thanks for the appreciation! I am working on a next Raising a teenager focused on the challenges of remote work. Coming soon...

Hi @Jake Forsland, Yes, that is very likely the case. Have a look at this support article on smart values for date and time. There's a table there showcasing all kinds of date formats and how to reference them.