Walter Buggenhout Community Champion

Hi @Ezgi , Your automation rule should update the Epic status as soon as one of its child issues moves to in progress. So, step by step: * trigger: issue transitioned to In Progress * value field condition: issue type is one of (list your issue types triggering the rule) * related issues condition: parent exists (i.e.…

What @gulab.basha was saying, used to be the way to make epics disappear from the epic panel. That has changed, however. Now, epics disappear from the panel when they are done. And, looking at your screenshot, that seems to be the case (as I see a green status there).

Hi @gulab.basha and welcome to the Community! While I am not entirely sure what you mean by the filter view (the issues view?), Epics in the backlog of a scrum board are shown in the Epic panel on the left side (it may be disabled, but can be activated from the epics quick filter. This is because Epics are there to…

Hi @Almighty Drake , I am afraid there is no such thing as an issue type screen. There's just screens. Your screenshot just shows a screen. At the top of that screen is the screen's name. Before doing anything else, navigate to the project where you are trying to create an issue and check the following: * in the bottom…

Hi @Kirana AB and welcome to the Community! No, there is no capability that lets you add a csv file to an issue as a trigger to have it parsed. However, this support article describes everything necessary to import a csv file into Jira. When you run this import, it is possible to save the import configuration for later…

Hi @Lela J and welcome to the Community! In my understanding, PI planning is a planning event where you get together with your teams to make decisions on what you are going to prioritize for the next quarter. Taking a look into the previous quarter and making an informed decision on what should happen with items that were…

Hi @Almighty Drake , There is a difference between columns on a board and statuses. Statuses (which are part of your workflow) have a status category. And as your indicate, there are 3 categories: to do (grey), in progress (blue) and done (green). You determine this status category when you create a new status. They are…

Hi @Almighty Drake , Your question seems to suggest you are trying to configure a company managed project. However, it would be good if you could confirm this is the case. The short instructions below are for this scenario. If you create a new issue type and a new custom field and you want to use these in a project, there…

Hi @Almighty Drake, Yes and no. When you drag an issue to a different position on a board, you update its value in the rank field. That determines where the issue is relative to other issues in Jira. Technically, in the database, an issue is not on a board. It is in a project. And updating the rank as such reflects this…

As it happens, we just did one as a team building activity last week. Quite cool, as the location had 3 exact copies of the same room, so it was possible to play with 3 teams at the same time. While I am not the most competitive person at this, I do want to get out in time - obviously. But that was the case here - all…

Hi and welcome @[deleted]! I reckon you will be bringing your unwavering dedication and results-driven mindset to Unleash shortly? 😉 

Hi @Raghad AlRoumi, If your project is company-managed and the workflow in your project is not a simplified workflow, that is expected behaviour. Most of the configuration in a company managed project is managed by your Jira administrator (e.g. configuring fields, screens, issue types, permission and notification schemes…

Hi @Stefanie Sullivan, Importing sprints via csv does not seem to be supported. While there is a feature request for it that you can track here: JRACLOUD-64545, judging by its age it is not likely to be implemented soon. As an alternative, Jira's REST API does support the creation of sprints programatically. You can find…

Hi @Sudarsana G , You may be mixing up a few things here. It is true that you can use workflow properties to deny people to log work on issues in a (done) status. But that does not involve post functions nor automation. You just add a workflow property to the desired statuses in your workflows, once and for all. For this…

After checking in with support, this seems to be a known issue that is currently under investigation. The feature should come back automatically once it is fixed.

Hi @Ayşenur Şen and welcome to the Community! I am experiencing the exact same behavior in a customer site, so I assume something is wrong there somehow. Let me see if I can escalate the issue somehow ...

Hi @Eleni Zaggana and welcome to the Community! Assuming that you have a sprint running each week, that suggests that you want to know the issues that were resolved last week and are in a closed sprint. If those assumptions are right, you could do something like this: Project in (<projects in your sprint board>) AND Sprint…

Hi @Lisa Scannell and welcome to the Community! Team managed projects don't use the epic link field, but parent. This support article on importing data from csv has an example of how to prepare your csv file to import (amongst many other things) parent-child relationships. To update the link in bulk, make sure you start…

Hi @Heather.Walberg, You can also click the previously selected epic again to unselect it. Or you can use the list with epics above the backlog to select/unselect epics. I understand and agree that it may not be the most intuitive behavior, but just pointing out that there are other ways than passing via the clear filter…

Hi @Lydia Hawkridge , Since you mention validators, I may safely assume that you are talking about workflow in company managed projects. Workflows there are linked to projects using a workflow scheme. In such a scheme, you link workflows to issue types. And so, to make sure you apply this specific validation only to bugs…

Hi @Anna Westlake and welcome to the Community! Can you share what is in the automation rule's audit log? Are there any errors? Does the rule maybe send a message, but does it end up in spam, ... ?

Hi @Tessa Wiggin _Bynx_ and welcome to the Community! In theory, this should not be the most complex automation. Your automation rule should consist of steps like this: when issue transitioned to status rejected if issue fields condition - issue type = <your issue type> then edit issue - set billing details field to T&M…

Hi @Tamara Viljoen and welcome to the Community! If you want a sub-task level issue type, you need to specify that when you create the issue type: The level is defined at that point and cannot be changed afterwards in the issue hierarchy. If you created your issue type as a standard issue type initially, you will have to…

Hi Mruthyunjaya.S@lycadigital.com , You can query for these different scenarios like this: created > startOfDay(-3) Or created > startOfDay(-11) AND created < startOfDay(-4) Just update the number of days between the parentheses to achieve the desired number of days. Hope this helps!

Hi @Nicholas Davidson and welcome to the Community! JQL (Jira Query Language) does allow you to do history searches on status. It will be important that you define up front what you consider to be stuck or out of the ordinary. To build upon your example, suppose you want to find the issues that are in progress and are in…

Hi @Gary Williams and welcome to the Community! In your Board settings / timeline, make sure you have enabled the tick next to child level issue scheduling and also select the right option to represent dates on the timeline: Hope this helps!

Hi @Deepak Kumar and welcome to the Community! Congratulations on becoming a Jira Admin, first of all! There's options here ... If you are interested in self paced, online training, you could have a look at Atlassian University and browse the extensive training catalog there. However, administering Jira is more than…

Hi @Stefan Mihaylovski and welcome to the Community! Those priority lines you see in the board are swimlanes. If your board is in a company managed software project, you can add them by going to board settings > swimlanes. Select queries as the option to create swimlanes by and then specify a filter for each priority value…

Hi @Shena Goorawa , You may want to take a look at this community article for inspiration. While not written specifically for cloud, the principles and best practices in there are largely applicable. From your description, it seems as if you (i.e. your organization of course) haven't done cleanup regularly in the past, so…

Hi @Sudarsana G and welcome to the Community! I am not sure what is going wrong or why, but I do notice that searching on worklogAuthor does not work in my instance either. There are quite a few support ticket and KB articles referring to this field, but none very conclusive. However, since you say you have Tempo…