Walter Buggenhout Community Champion

Yes. That is an extract from this support article referenced in the announcement post from my previous answer. Do you have an additional question about that screenshot or have we managed to answer your initial question?

I can see that you are now triggering the rule only when your work item is edited. You can play around with that setting (in the trigger) to make it fire on other events as well. Your rule currently doesn't check what the value of your blocker clearance date is after the event. It might be removed e.g. and that will still…

Hi @Lisa Bowman, Can you share a screenshot of your entire automation rule so we know how far you already got and where you may be struggling? Theoretically, your rule should consist of: * trigger: Field Value Changed * condition: Field Value / issue type = Sub-task * action: edit issue / edit due date depending on the…

Hi @Mahanth Prudhvi P, Not yet. Quotas do not apply yet and by the time they will be introduced, these capabilities will be rolled out. See this Community announcement for more context and links to additional documentation. Hope this helps! 

And so, one last clarifiying note: it does not allow you to update system dates once they are set. It only impacts the date/time of the internal note as you are adding it, as far as I my understanding goes.

Ok, as to your last reply: I am referring to this feature called "Add to past". It is visible as an admin. How do I enable it with least privileged access? Thanks for the additional context. In all honesty, this was a feature I had never heard of before. So always great to learn something new 😅 With the additional info, I…

Hi @Dimitar I_ Dimitrov, If you select the Jira Service Management app, you should get the list of your JSM agents. Users with product access to JSM are your agents. Hope this helps! 

Hi @Sarah Ham(MVSK) and welcome to the Community! Fields disappearing or being left empty seems to suggest that you probably have different fields on the create and view issue screens in your project. Data automagically disappearing seems quite unlikely (although I am not questioning what you are observing). Check your…

Hi @JJAntoni and welcome to the Community! I am not sure what feature exactly you are referring to. But in general, dates linked to system events (such as when a work item was created, updated, transitioned to a status, ...) are not editable. So there are no permissions you can grant to users to override them. Hope this…

@Fabio Racobaldo _Catworkx_ answer is a reply to the something else question I was referring to.

Hi @[deleted] and welcome to the Community! Can you be more specific about what you mean with 'meinen account' * do you want to remove a site you created (xxx.atlassian.net)? * did someone add you as a user to an Atlassian site and you do not need that access anymore? * something else? For the first scenario (you created a…

Welcome to the group, @Anwesha Pan! Great to have you join us - looking forward to what you have in mind to improve your team's Confluence space! 

Hi @Renate Chalcraft and welcome to the Community! Yes; do not trust AI too much - even though it may be helpful on many occasions 😉 ... You want to trigger your automation rule when a sub-task work item transitions. You have no condition in your current automation that checks upon that. So: add an additional condition…

Hi @Heather Foutch-Rivera and welcome to the Community! As you've tagged your question as related to Jira Service Management, you seem to have hit about the only project type with a board view that does not have labels as a pre-defined quick filter option yet. Your findings are correct. As backed by this support article,…

Hi @Gangadhar and welcome to the Community! Implementing what you ask for is not overly complex technically, but can I ask you why you would want to duplicate the status field 1-1 in another field? Assuming that you require your users to manually update the change status, is there any (good) reason why you wouldn't let…

Hi @Abdallah Saleh and welcome to the Community! You should be able to find resources to get you started on the Developer Community. Apart from the getting started page in that previous link, there's tutorials and guides there and links to additional resources as well. Hope this helps! 

Hi @Giridhara Pandurangi and welcome to the Community! There is a give feedback on the new navigation button inside Jira, if all is well. I would recommend to share your feedback there directly, as it gets straight to the Atlassian team that way. Also, do provide a bit more context / detail if you do so, as it seems useful…

Hi @Villatte and welcome to the Community! This is something you would need to request internally with your organisation's Jira Admin. Most likely, that should be someone in your internal IT organisation. Here in community, most of us are Atlassian users like yourself and we don't have access to your environment. Hope this…

Hi @David Nadri, I think you cannot ignore the fact that collecting, grooming and organising feedback is an essential part of what product teams need to do. And I am not sure if simple, scalable and just one JPD project will ever be able to fit in the same sentence comfortably. As you mention, the JPD team is indeed…

Hi @Aaron and welcome to the Community! When you are on the Board view, click the ... button next to the board name and then select Board Settings. Next, on the left hand side open the Layout menu to uncover Quick Filters: Hope this helps!

Hi @Pete Robbins, For questions about automation rules, context is important. Please share screenshots of the full automation rule you already have, so we can see what you have already accomplished and can give you proper advice on where you could improve. 

Hi @michelle.duval and welcome to the Community! It is probably not the answer you are hoping for, but it does not look as if that is likely to happen. There is a give feedback about the new navigation inside the tool, which is the best place to share your concerns. But there is no intent(ion) to roll back the changes.…

Hi @ibrahim.musa and welcome to the Community! A ticket can only have 1 reporter. To solve the issue where there are multiple people involved, you can add the additional people as request participants. This happens automatically when a ticket is shared from the portal or when you fill out additional people in the request…

Not as far as I know, @Ann Mary Thomas (RBEI/ETB41). Hence my suggestion - knowing that it is indeed a sort of workaround. If the board is not being used, there is not much benefit for the user to turn it on, right? 

Hi @Gary Lazaro, is there any reason why you can't simply use the remaining estimate from your child work items to calculate the remaining estimate for your epic? Your rule may turn out somewhat like this: I used a Lookup work items action to fetch all child items from the epic and - in this case - add a comment to the…

Hi @Ann Mary Thomas (RBEI/ETB41) and welcome to the Community! While it may not be a 100% fix to your request, you can remove the Program Board view from a plan from the new navigation: Hope this helps!

Hi @Samriddhi Upadhyay Gautam and welcome to the Community! See this article on resilience in the Atlassian Trust Center, which is the most important source for this type of information. Hope this helps!

Hi @ellie_wang and welcome to the Community! Most likely you ended up creating a team-managed project. These don't use field configurations, as company managed projects do. To make sure what type of project you have created, click on the ... button next to your project's name and verify what type it is: (this is an example…

Hi @Vickie Woods and welcome to the Community! In the left hand navigation under Filters: Notice how there is still an option to View all filters at the bottom of the list. And you can still star a filter so it appears under your starred items as well. Hope this helps!

Hi @임소영 and welcome to the Community! You should be able to switch to annual billing on your own by following the instructions in this support article. If - for whatever reason - that does not work out, it is best to raise a support request directly with Atlassian through https://support.atlassian.com/contact/#/. In that…