Walter Buggenhout Community Champion

Hi @אלינור שריקי, See my comment on your previous question over here where I referred to This sample rule from the template library. Hope this helps! 

Hi @Jarrod and welcome to the Community! Billing for extensions (or apps, to use the proper term) is a bit complex, but pretty straightforward once you get the basics. An app follows the number of users for the product family they are for. Suppose you have 25 Confluence users and you add e.g. a diagramming app to…

Hi @Tenyu Stoynov and welcome to the Community, Depending on how you organise your team in Jira, you should be able to do something like this with history search on the assignee field. In this example, I am assuming that you have a user group available that has the members of your team in it. I am also assuming that you…

Hi @eternal and welcome to the Community! This is not possible with out-of-the-box Jira. The lower levels of the issue hierarchy in Jira are fixed like this: > Epic - - > Standard issue types (Story, Task, Bug, and any custom types you create yourself) - - - - - > Sub-task issue types You cannot change this hierarchy, so…

Hi @Eden Cohen and welcome to the Community! Check the estimation settings in your scrum board (from board settings > estimation). And also: to track progress when you work with time based estimations, you should let your people track the time spent. Thus, your progress will be measured from the remaining estimate field…

Hi @Yousuf Al Rawahi, If you are doing this in a company managed project, the users you can assign an issue to is restricted by the assignable user permission in the permission scheme linked to your project. So by limiting the users having that permission, you should be able to accomplish this. In team managed projects, I…

With automation I am referring to creating an automation rule to copy fields from an epic to its child issues. This sample rule from the template library is a good example of what I mean. It copies over the components from the epic to the child issue. There's two things you should do differently than in that sample rule:…

Hi @Monu Verma and welcome to the Atlassian Community! Wordpress is - as far as I am aware - not really an Atlassian product. You have probably landed in the wrong place and might find better / faster assistance by posting your question in a Wordpress forum. Hope this helps!

Hi @Pieter Helsen, I ran into this question during a content grooming / cleanup action in community. I noticed this is a fairly aged, but unanswered question. Did you know that you can quite easily create Jira issues from content in Confluence? If you select a piece of text in a Confluence page, a sort of tooltip will pop…

Hi @Mike Espitia, What problem are you trying to solve here? And how are you making sure that the information that you plan to collect through comments to an issue is consistent? This may be theoretically possible, but you can imagine that this is going to be complex and very much error prone, right? If you want to capture…

Hi @Troy Mather and welcome to the Community! Happy to help, but you would need to share more details about your configuration: what form are you referring to? What product are you using for this (Jira Service Management, Jira Work Management, Jira Software)? How and where did you define default values? Apart from all…

Hi @John Tucci, Timelines in Jira are pretty easy to use. Basically, it all comes down to creating issues, clicking next to them in the calendar view to fill out start/due dates to tasks and then connecting the bars to define dependencies. Here you go with a tutorial link. Hope this helps!

Hi @Brianna Hook, Jira is not so good for reporting on this. When you search with JQL, you always get a set of issues and not really the time spent on them. For reporting on logged work, it is very much recommended to look at the many time tracking apps available in the Marketplace. There are cheaper and more expensive…

Hi @Dana Pliavinska and welcome to the Community! I don't quite understand what you are trying to do, to be honest. That is most likely my bad, but can you describe your desired scenario step by step? What I now see from your automation rule, is the following: * someone links an issue (A) to another issue (B), with…

Hi @Chandrashekaran Raghunathan and welcome to the Community! I don't really see a way to do that in a team managed project. If your project was company managed, you could use a transition screen with just these fields on it and add a condition to the transition so only users with a certain role can execute the transition…

You can't. As both @Trudy P Claspill and I explained, you need an outgoing transition into any status you want to be able to transition to. So: either every status in your workflow needs to have an All > status transition or you need individual transitions to each status. Have a look at the suggestion I made as well to…

Hi @Trent Hui, This is not something you can customise, unfortunately. Releases are displayed just the way you see them right now. Jira does not have a way to identify releases and milestones as different things. What might help is to take a different approach as to how you define your project. You could model some of…

Hi @Van Dijk, No. You have correctly described the 2 ways in which the user can see all tickets logged by his company: either by being added as a request participant or by through his organization. Notifications are a different feature, but they are indeed based on the same concepts. Note that in your project settings /…

Hi @Daria Liashenko and welcome to the Community! No, not really I'm afraid. If you need to get from "a status" back into any other status, there's only 2 possible ways to set this up: * either any other status has allows global transitions from any other status. You might then add conditions to that transition to apply…

Hi @Ka Silveira It is impossible for us to tell from your screenshot why this specific epic is not greyed out. What we can do, is explain how things get greyed out in a plan. It seems you have given it your own meaning (to distinguish between items that will or will not be finished in a version), but that it is not really…

Hi @Joami Matitaputty and welcome to the Community! I am not sure if I understand your question correctly. If I do, then just navigate to your Board settings > Swimlanes and then select Projects under select method: That should do exactly what you say: add a swimlane to the board for each project. When you expand a project…

Hi @Sushma Reddy and welcome to the Community! Yes, sure: Hope this helps!

Hi @alexei.g and welcome to the Community! I am afraid that is not possible today. Fir this to work, you would need to be able to do a history search on the sprint field and that is - unfortunately - not supported. There is a feature request for this that you can track here: JRACLOUD-75868. It does describe a workaround…

Hi @Danielle E_ Beebe and welcome to the Community! I'll try to be concise and to the point 😛 ... I would recommend you read up on the JSM documentation on managing organizations first, so you know what they are and how they can help you. In addition and for a more direct answer to your questions: * Yes, it is possible to…

Hi @Sergei Darienko and welcome to the Community! If your projects are in the same instance (i.e. they are under the same xyz.atlassian.net url), you should be able to use bulk change to move the issues from one project into the other. The import functions are there to pull in data from external sources. To do so, navigate…

Hi @אלינור שריקי and welcome to the Community! I am afraid I don't quite understand your requirement. If you don't have this field in your stories, you can be quite sure that it won't have any data in any stories. If the field isn't there, you can't fill it out. In that case, you may just as well search for Issuetype =…

Hi @Dolly Kirubavathi, To a certain extent, yes. It does not always contain all the exact details as you see them in Atlas, but you may come pretty close. After you create a view, click the ... button next to its name in Atlas. You can click copy link there: As the tooltip says, you can then paste that link in a Confluence…

Hi @[deleted] and welcome to the Community! While I am not really familiar with this marketplace app, I do know a thing or two about JQL. I am not entirely sure if I understand your question correctly, but my guess is you are trying to limit your selection to the dates when work was logged against issues. If that…

Hi @David Mocnay, While Jira does indeed have the capability to add estimates and log time on issues, it is true that the reporting and processing capabilities are rather poor. This is an area where you can best look at the many available extensions in the Marketplace to drastically improve your options. We use and…

Hi @Courtney Dooley, Yes, there actually is: you can find it here: JSDCLOUD-5683