Walter Buggenhout Community Champion

Hi @Damian Kopacz, Apart from the dark theme and the brightly coloured background, I don't think your view as any newer than mine 😛 I think, however, that you are looking at the list view rather than the issue navigator. In that view, you cannot set the columns for other team members unfortunately. To select the real issue…

Hi @Damian Kopacz and welcome to the Community! As explained in the article you shared, you'll need to be a Jira Administrator in order to define the default view: If that sounds like you, in the new navigation click on the + sign near the top corner of the results list and then select the desired columns in the System…

Hi @Lara Lutufyan, Just to make sure I understand what might have gone wrong, I just followed the steps described in the post you mentioned. When I test the result, I get this dialog: Okay, the fields time spent and time remaining are arranged differently than in the screenshot you shared, but those seem to be the exact…

Hi @Abhishek Ashok Dingre, Short answer: that is not possible with JQL. With plans (and marketplace apps like e.g. Structure) you can build views where efforts are rolled up nicely across your issue hierarchy. But JQL returns a list of issues matching the criteria you specify; it does not let you aggregate information from…

Hi @Peer Eland, There is a list of boards you can access from Your Work > Boards. But you're 100% right that they could be easier to find. Hope this helps! 

Hi @Wayne Yang, Reach out directly to Atlassian Support through https://support.atlassian.com/contact/#/ and explain your use case in detail. Select Billing, payments and pricing. They should be able to help you out there. Hope this helps!

Hi @Gary, You are describing a - potentially very complex - scenario here. As long as it is 100% stable and repetitive, it might work. I am always a bit cautious when I see automation with this level of detail as it may cause more work for your team than it actually helps, if it leads to cases where many of the…

Hi @Yvonne Wang and welcome to the Community! The fact that you receive email notifications when someone tags (@mentions) you, is good news. It means that Jira recognises your email address and that it is capable of reaching you via email. Apart from your personal settings, Jira has notification settings per project that…

Hi ibm.kustagi@mercedes-benz.com, In Jira cloud's admin section, statuses can be named using camel case, as you can see here: However, in the UI the user sees (in workflow diagrams, on issues, in reports, etc) statuses displayed in lozenges are always shown in full caps. That is not configurable. Hope this clarifies! 

Hi @sigitpras and welcome to the Community! See this support article on how you can manage payment methods. It has a section about updating payment methods and removing credit cards as well: As the article mentions, you will have to add another card or different method first and make that active before you can delete your…

Hi @gabriella_bailey and welcome to the Community! No, not as far as I am aware. Atlas projects - now projects in Atlassian Home - are not work items, but intended as communication and context. The timeline can only display links between Jira work items defined by issue links. The related projects section is not defined as…

You're welcome! If my answer was useful, don't hesitate to mark it as accepted. That way it becomes easier to find for other members with similar questions!

Hi @Kyaw Thet Htun and welcome to the Community! I hope you have in the meantime been able to get connected to Atlassian. If not and if you still are considering becoming an Atlassian partner, you can Apply for partnership here by filling out the application form. Hope this is no longer necessary and otherwise - hope it…

Hi @Doğancan Uğurlu and welcome to the Community! Adding to both very valid answers from both @Bill Sheboy and @Mark Higgins, you can come pretty close to what you were initially trying to do with the following JQL: created >= startOfMonth(-7d) AND created <= endOfMonth(-7d) As @Mark Higgins rightfully mentioned, this will…

Hi @Juan Liu, We cannot access your site as we're not working at your organisation. But from Atlassian's status page it seems that there is currently active maintenance work taking place. That seems like a plausible cause. You can track the status of it right there and subscribe to updates to stay in the loop. Hope this…

Hi @Fabrice Bergougnant and welcome to the Community! It can take several weeks after you inactivate products from your site before an organization can be deleted. As mentioned in one of the articles you shared, if your site is on the new billing experience (which is very well possible), it will take 60 days before you can…

Hi @Daniel Bermudez, While reviewing some older questions, I noticed this one still being out in the open. If you want to have a look at this for single issues, Jira has an out of the box field called Work Ratio. It is an out of the box field that compares the value in the original estimate field to time spent and presents…

Hi @Allison Carlson, Atlassian Government Cloud has just been announced at Team '25 and at this stage you can request to join a waitlist to be allowed into the Early Access program (from the link you shared in your question): Since this is early access at this point - and even with a waitlist for that - you'll have to sign…

That's a good call @Artsiom R. I flagged your post with Atlassian support, assuming that they can bring it to the attention of the folks managing that documentation page. 

Hi @Steve Holland, I am not aware of any extra search / reporting features on the decision macro in Jira. Maybe at some point this will become possible, but even Rovo let me down when trying to find them at this point 😅: So: mainly cosmetics for now indeed! For a larger initiative decision log with an overview page, you'll…

Hi @Rita Arellano, Have you tried updating your initial query to exclude the items you don't want to update? Something like: For JQL: "Epic Link" = {{triggerIssue.key}} AND issuetype = Story AND (fixVersion is not empty OR "Target Release" is not empty) AND component != XYZ AND status != Done Hope this helps!

Hi @Abhishek Ashok Dingre, I am having some difficulty visualising your issue hierarchy from the description. But I can quite confidently say that issuefunction in EpicsOf() has a different purpose than what you are trying to achieve: it will try to return a list of epics connected to issues at the story level. You may…

No worries, @MudCo; Jira does not let you compare dates from different issues in JQL. That is why I was asking you how you can determine which issues have been exported. You might want to label them if that is important for you, so you can simply modify your query to only return issues that were not exported yet. Quite…

On a side note - that will not work if your issues are from different projects (which your question seems to suggest). So in that case, how do you know if an issue was exported or not?

Hi @MudCo, You can search for Key > PRJ-123 Hope this helps!

Hi @Todd Skelton, As mentioned on your previous post: Project admins can reorder and remove project tabs. By personalizing the project tabs to your project’s needs, your team will be able to more seamlessly switch between views. So it is a per project setting, not per user.

As per this announcement post, project admins customise the navigation (on a per project basis) for their team: "Project admins can reorder and remove project tabs. By personalizing the project tabs to your project’s needs, your team will be able to more seamlessly switch between views."

Hi @Todd Skelton, When you click the ... button next to the Shortcuts menu option, you can select "Move tab up". After doing this a couple of times, it will move into the top navigation bar, where you can position it anywhere you want by moving it further left. If there's any menu options for views you don't use in your…

I'm afraid not, @AkLike. Trying to turn it into a positive somehow: a couple of benefits of the table - while it does have its flaws, I agree - is that you can configure columns to display, inline edit fields of your subtasks and sort the table. Hopefully these may (after some getting used to) prove improvements after all…

If the people you want to allow to create issues in your project have a Jira license and your create screens inside your project are quite clear, then yes. There is not really a lot of added value in adding forms on top. Forms (in the near future) will also allow non-licensed Jira users to create issues in your project,…