Walter Buggenhout Community Champion

Hi @lisa, It looks as if you are on a journey to explore advanced roadmaps? Yes you can, in different ways. In Jira you could create a filter like this (assuming you have e.g. Projects A, B and C): Project in (A, B, C) Suppose you have a team working on all 3 projects using scrum, they could set up a single team scrum…

Hi @lisa, Yes, you can assign a team to an initiative. You can do so from the Roadmap view in an advanced roadmap plan. Or you can do it directly on your Jira issues, but then there's 2 conditions: make sure the Team custom field is included on your issue screens (Project Settings -> Screens) and your teams must be Shared…

I may be able to help you one step further if you could share a screenshot of what you see. There is a difference between classic and next-gen projects. In next-gen Create issue in Epic is called Add a child issue: For tasks to sub-tasks this is the same in Next Gen projects: add a child issue as well. I am wondering if…

Yes, absolutely. That can be done through workflow conditions. You can find more information here. When editing your workflow, select the transition you want to restrict. Then you'll need to add a condition, most likely one of these: * User is in group * User is in project role Your best option will be the one that matches…

Behind almost every gadget on a Jira dashboard (a list of Jira issues), there is a saved filter that fetches and displays the issue. When you click on the total count of issues in the gadget, Jira takes you to that saved filter in the issue navigator. Click on the Details button next to the filter name and Subscribe to it.…

Hi @Soukaina BOUKIR, In classic Jira projects, make sure they don't have the Transition Issues permission. Check in the permission scheme of your project (Project settings > Permissions) how the transition issues permission is set. Then use roles and/or groups to make the difference between people who can and cannot…

Hi @Faizan Vanekar, You need to have admin permissions to do so. Then, from the cog wheel in the top corner (next to your avatar), go to Settings > Apps. On the Find new apps page search for Zephyr. Select the app you want and follow the instructions. After installing, at the worst you'll have to click the blue Free trial…

Hi @Monica, Both roadmapping tools are different products. The basic roadmap belongs to a single project while the advanced roadmap is designed to run across multiple projects. It would make not much sense to duplicate the roadmap of a single project as a plan in advanced roadmaps. The tools have a different feature set as…

Hi @ash, The actual hierarchy has 3 levels: 1/ Epic 2/ Story - Task - Bug (all Standard Issue Types) 3/ Sub-task Stories / Tasks / Bugs can be linked to an Epic through the Epic Link field. Or when you start from an Epic, the child issues you can see in this example. Hit the + button or Create issue in epic to add more…

Hi @Andreas Sehr, Yes and no. It depends where you are in the hierarchy. You rightfully call the menu the context menu. In your screenshot, you are accessing the context menu of an Epic. In that context, you are able to create either an Epic (at the same level you are at) or a story (below the current epic). The other…

Hi @marcov, Thanks for pointing that out. I have updated the link. And in the meantime version 4.14 has been officially released as well. 

here you go @Ilka Pritchard: Hierarchy configuration in advanced roadmaps 

Have you checked that you refer to subtasks correctly? -> I see in your question both subtask (in the filter criteria) and sub-task (in the description that follows). Those are 2 different things.

Hi @Steven Choiniere, No, that doesn't make any sense (LOL) ;-) The most flexible way is probably through labels. They are semi-structured, so you can use them to filter by on a dashboard (through a pie chart gadget or a two dimensional statistics gadget). And you can always create new labels if you want to. In it is both…

And yet another shiny badge :-) - they look awesome!

I can confirm that after some patience, the Reading Rainbow challenge does work. As @Monique vdB mentioned somewhere else, it seems to be designed so that you can't just click through some articles and gain the trophy by doing serial reading. Thank God it is a really beautiful badge, cause in terms of points it was…

Yes you can, when logged in. It is the same backlog I mentioned before. As soon as you log out, you'll see that it turns into read only mode just the same. Logged in: Anonymous: Trust me, it's Jira Software - only not the Cloud version but on prem. You can offer that functionality when you are either a millionaire or…

Awesome! Glad I could help! Would you mind accepting the answer as well? That makes it easier to find or users with a similar question! Thx and good luck on the way forward!

Hi @Gui Ávila, That is correct (those 2 issues). You can use automation to create the linked issue when you decide it should go on the public backlog. Users will only be able to create issues or comment on them when they have a login. And given current privacy laws, it is best to respect that as well. Note that any…

Absolutely. And you just explained yourself why it works like that. How you can tackle that is by using your existing JSM as a first line ticketing system that people can sign up to for creating tickets. They can do so in the role of JSM customers who don't need a license. When your JSM agents evaluate those tickets and…

One additional thing: there is no rollup of estimates at the top of each column in an active sprint. However, you can should be able to see the number of story points in to do / in progress / done statuses in the backlog view, alongside the title of your active sprint: In my example my estimation statistic is Original…

Hi njain2@markem-imaje.com, Thanks for sharing the screenshot! That is not a dashboard, but a scrum board - which is why I wanted to make sure what you meant initially. My guess is that you put your estimates on stories. At the same time you have swimlanes on stories, which is why we're seeing subtasks as cards. To see the…

Hi @Irina Stepanova, The clone function copies your template issue (if you like) with predefined values and text in it. You get to select a few options on creation as well: So technically, it covers much of what you want to do. A couple of downsides in terms of user experience: * you must locate your template issue first…

Hi @Roman Waldmeier, This feature is introduced with version 4.11. So if this is key for what you need, upgrading to that version or beyond would be the recommended way forward. I'd suggest you take a look at version 4.13.x (as this is a long term support release) or 4.14 (as this is the rebrand to Jira Service…

I am not Atlassian myself, just volunteering to help out users like yourself. So allow me not to take a stand on why Atlassian does (not) implement certain features. On a positive note though - the issue navigator may just be a much more flexible way to view the issues on the roadmap than a kanban board. It offers a lot…

Hi njain2@markem-imaje.com, Could you share a screenshot of where you would like to see Story Points and currently are not seeing it? There is no such thing as "The dashboard" - so just looking for a bit more precise information. 

Hi @Michal Krajnak, It is quite common in a transition to a cancelled status to ask the user for a reason why the issue is cancelled. It could be through a comment or a specific custom field (reason for cancellation e.g.). Since you have already clearly tweaked your workflow, I assume you are familiar with the concepts of…

Hi @Gui Ávila, I can confirm that your project is accessible anonymously. But indeed not through a kanban board. As per this article, anonymous users have Jira Core like access to your data. They won't be able to access specific Jira Software features, like agile boards. You can redirect them directly to the issue list in…

I have done several migrations myself this way. I ran the data migration over the weekends and had an agreement with migration support to perform the updates on Monday morning, immediately after the migration. They always lived up to that agreement. So just reach out and agree with them on the timelines. That way you can…

Hi @kerensho, You can add the lines in description. You just need to make sure you write them using html. This leads to a result like this: What you say about making the screen cumbersome - you have a valid point. The more you use encoded information (i.e. use codes that people don't understand without additional…