Walter Buggenhout Community Champion

Hi @passive 49, A license (data center or server) is related to the number of users for that instance, not to the number of projects. The lowest user tier (number of users) for a Data Center instance is 500 users. If you are going to set up a separate data center instance for every project you want to run, that will become…

Hi @Christian Barth [X], and welcome to the Community! the keyword text searches across multiple field and does not support searches with not. However, if you adapt your search to target specific fields like Summary or Description, you can use this syntax: description !~ Infosheet AND Summary !~ Infosheet

Hi @Megha Sinha, Assuming you want to get rid of that site all together, have a look at the steps described in this support article. 

Hi @Andrew McKay, No, not at this time. There is an open feature request for that, currently gathering interest: JRACLOUD-63007.

Hi @Daniel Ruiz, Assuming that you are talking about boards in a company managed project, I've always learnt that editing due dates requires both edit and schedule issues permission in your projects. To edit due dates on a board - and as such from the issues themselves - that also requires the due date custom field to be…

Hey @lisa, If you dragged the timeline along for an initiative, that updates the dates for that initiative. So I am quite sure they are actually filled out. You can view them in your plan by adding them under fields. By clicking the Fields link (just above the status and team columns in your screenshot) you will be able to…

Hi @松浦, Technically, adding a flag to an issue upon creation doesn't have to be difficult. It is just a matter of setting the value of the Flagged field to "Impediment". You could do that e.g. via a simple automation rule, triggered by the issue created event, adding any condition you like and then updating the value of…

Hi @LI Wang and welcome to the Community, To retrieve a list of issues you are (currently) watching, you can use the following JQL: watcher = currentUser() Retrieving a list of issues you have watched before but aren't watching anymore is not possible as the watcher field does not support history searches in JQL.…

Hi @lisa, Great to see you out here in the Community again! According to the support documentation it is possible to have your dates roll up automatically from child to parent issues when you consider the following: * Roll up dates is enabled in view settings * The dates of your parent issues are not manually set * Your…

Glad to hear that helped, @Sona Evanesyan. If you are happy with the provided workaround, could you be so kind to accept this answer? That makes it easier to find for other folks with a similar question! 

Hi @Carmen Nadeau, I am quite sure that this is January 2022 to June 2022. 

Hi @Nikita Simanenkov and welcome to the community, In this case, I would recommend you to attend a product demo with live Q&A. They are held every week and you can register right here. I definitely see the fit with your use case for capturing requests. But indeed your field agents must all be agents if you want to assign…

Hi @sim.sisavuthary, When closing a sprint from a scrum board, only the issues in the rightmost column of your board are considered as done, regardless of anything else. So if you want issues to be considered closed, they must be in that rightmost column. It is possible to map multiple statuses from your workflow to that…

Hi @Gajanan Sasane, That seems more like fortune telling than JQL, if I may open this one with a wink 😉 You cannot filter for things that are unknown. However, if you are using due dates on your issues, you can filter for those issues having a due date in the next 3 days like this: due <= StartOfDay(3) This will select all…

Hi @Jorge Vea, If you are an agent and you have the modify reporter permission in your JSM project, yes. You can change the reporter of a ticket. Especially in a JSM project, that is however not a very common practice. Your customers have only limited access to the tickets they created or that are shared with them through…

Hi @Harshit Karia, No, the license model doesn't work like that. All your Jira Software users are on the premium plan or on the standard plan, but not some of them. Yes, you can run a free trial of premium features following the below guidelines: That trial will apply to your entire site, not a subset of your users. If you…

Hi @Joe Murphy Could you make sure this one project is not a team-managed project? You can see that in the bottom left corner when you are in the project. Team-managed projects don't have schemes. Have a look at this support article to learn more on notifications in such a project. 

Hi @Sara Janosko, First of all, have a look if your roadmap is in a team-managed or a company-managed project. In a team-managed project, it is start date and due date which are marking the beginning and end of the marker for epics. But these custom fields are specific to each team-managed project, so you'll have to manage…

That probably means your project is a team-managed project (you can check in the bottom left corner of your screen, where it says "you're in a team-managed project". The option to switch to a different project type is not available there. The procedure to migrate your issues into a new project is still available in that…

Hi @Arnold Asinas and welcome to the Community, Maybe you are in a team-managed project. In there, project type is not visible indeed. If your project is company-managed, then you should see the project type listed in project settings > details. However, the project type is not editable. There is an info link displayed…

Based on the description I shared with you: * either because there are no story point estimates on your issues * or because you added story points to your subtasks instead of your stories. One additional question: is this a team-managed project?

Hi @Kaushik Iyer, If your board is a board from a company-managed project, it is very likely that your board filter is configured to exclude initiatives with status done. You can check that from your Board settings > general and there you should see the board filter. Building on your description, that will probably contain…

Hi @Nishan Prathima, My guess is this is related to one of these things to keep in mind: this extract is taken from this support article. So I suspect that either you have enabled the estimation feature, but your issues don't have story points filled out. Or your estimates are on subtasks. If the first case is true,…

Hi @prashantgera, The most practical way to add stories to Epics is to start from the Epic and then add them as child issues. However, when you created a story without an Epic linked to it, open that story in detail view. Then, from the title bar you can select Add Epic: In the screenshot above, you'll notice the option at…

Hi @Sona Evanesyan, That does not seem to work. While you can add Confluence pages to a bar in the roadmap planner macro, it is not possible to include other (clickable) links there. As a workaround, you could add the issue key of your epics to the description of the bar and add a table with your Epics below the Roadmap…

Welcome to the community, @vigneshr! You're in a good place if you need help along the way! Another very useful resource when you consider implementing Jira for your processes, is Atlassian's Agile Coach. Good luck on your journey and don't hesitate to drop your questions when they pop up!

Great to hear that helped, @Patan Irfan Ali Khan ! Would you also mind to accept the answer if it fixed your issue? That makes it easier to find for other folks with a similar question! Thx! 

Great to hear that helped, @Fiaz Hassan! Would you also mind to accept the answer if it fixed your issue? That makes it easier to find for other folks with a similar question! Thx! 

Hi @Fiaz Hassan, From what you are describing, I derive you are trying to do this through a post function of a workflow. You can use the update issue field post function for what you are trying to do. Select the assignee field after selecting that post function. You should be able to select a specific user there. Hope this…

Hi @Jvr SSK, That does not seem to be the case. I ran into this similar question from a couple of years ago and the Planned time remains a hidden gem for JQL.