Walter Buggenhout Community Champion

That is really something to be proud of! Awesome @Monique vdB! I love the eyes 💙 

Oh, thank you so much! There is a lot of love in/behind that story, and a lot more to come! 💙

Hi @kotha Eswar rao , Pricing information for marketplace apps (goes for Scriptrunner, but for apps in general) is publicly available in their Atlassian Marketplace listing. 

Hi @Jeff Boon, I would suggest 2 small adjustments. To start from November, just add 10 months instead of 11 and leave out the "+" as this is a reserved character. > startOfYear(10M) and < endOfYear(10M) For now, you can of course just leave out the < endOfYear(10M) part, as we're not there yet. Hope this helps!

Hi @Ajay Prasad and welcome to the Community, It depends what you mean by assign. If you mean he is not able to link both issues together, that is because the user needs the link issues permission in both projects. Check the permission scheme in both projects and validate if the user is assigned to the appropriate roles or…

Hi @Omri, Advanced roadmaps is a planning/roadmapping tool. You can not only filter, but also group and plan your upcoming work in sprints. It is probably a good idea to have a look at the documentation. This table of contents page may be a good place to start. As there's a lot of information there, you can find more…

Hi @bhaskar purkayastha and welcome to the Community! The card you see here in the dependency report is not customisable. So unfortunately not. You may raise the idea as a feature request to Atlassian through in product feedback, though. You can find a button for that near the top right of your screen: Hope this helps!

Hi @Harrison Wakeman, I am not sure if you are trying to merge sites or just switch an existing site from server to DC. If it is the last you are trying to do, all there is to it is updating your license keys (in place). If you need to merge instances, you can indeed migrate boards, but you should use a migration tool to…

Totally agree that the most important advantage of using flags is that you can see where in the process an issue is blocked. As an additional benefit of using flags instead of a blocked status - in properly built workflows - is that you don't need to provide paths to several different statuses to unblock an issue. When an…

Hi @Matthew White and welcome to the Community! Your filter does indeed eliminate the Epics themselves from your board. Assuming that you want to see all Epics with label XYZ, you should be able to include them like this: project = ABC AND (issueFunction in issuesInEpics("labels = XYZ") OR (issuetype = Epic AND labels =…

Hi @Pietro Luise and welcome to the Community, I noticed this is quite an older question, but it never got answered. Possibly, you already found an answer in a different way. Yet, still: the only way to restrict access to projects in the way you describe, is by changing the access level of your projects to private and…

Hi @Noura Alotaibi and welcome to the Community! In short, these are the steps you can take to reopen a sprint: * Choose Projects and select a project, or choose View all projects to visit the projects directory. * Select the relevant project. * Click Reports, then select: * Sprint Report if you are in a company-managed…

Hi @Vinod Sivadasan and welcome to the Community! I noticed this question is already a couple of weeks old and was unanswered. So hopefully you have already managed to find a fix. If not, I noticed you use several references to portfolioChildrenOf in your filters. If I am not mistaken, that function requires your issues to…

Hi @Dhanyasri, Programs are a feature dating back to an earlier version of Advanced Roadmaps, back in the days where the tool was called Portfolio for Jira. They were available in version 2.0, which was also referred to as live plans. Support for that version has been discontinued on July 31st, as you may read in this…

Hi @Jira Support and welcome to the Community, Skills are a feature of the former Portfolio Live Plans, an older version of the tool that is no longer supported since July 31st (see this announcement). While intrinsically a powerful feature, it took a ridiculous amount of work and commitment to actually use in real life…

Hi @Dean Stevenson, What you see in the burndown chart also relates to the estimation and time tracking statistics defined in your board. In Board Settings > Estimation you determine how you measure progress. If you want to see actual burndown based on remaining estimates, you need to select those. If your board settings…

Hi @Abril Mendez, There is not enough information in your question to give you a detailed answer, but the problem you are seeing is related to the configuration of swimlanes on your board. Have a look at your Board Settings > Swimlanes, where you will most likely find that some kind of grouping is defined that is not…

Hi @Anantha Padmanabha Naidu K, I am not sure what you are trying to achieve, but my guess is you would like to get a good understanding of permissions in Jira. Atlassian offers a free course in Atlassian University on configuring and troubleshooting permissions in Jira, which covers both techniques and best practices.…

Hi @Dean Stevenson and welcome to the community, These colors represent status categories. Grey and green are indeed to do and done. Blue represents all issues that are in an in progress state, so currently being worked on. Apart from the indicators that you have there, the report section of your board has a lot more…

Hi @Sol and welcome to the Community! The most plausible solution would be to create a separate JSM project for at least your HR tickets. Creating a separate project lets you control access to the agents at project level instead of through issue security, which will save you a lot of headaches. All you have to do then is…

Hi @Curtis Mattson and welcome to the Community, That is not something you can do with out of the box Jira. You might want to take a look at the Atlassian Marketplace for apps that might extend your options there. The link I added does contain pointers to some candidates, but if they are a good fit obviously depends on…

Hi @Lauri Pantos, Through Filters > Advanced Issue Search create a filter like this: status in (Approved, "In Progress", "In progress", "To Do", "Waiting for Internal Approval", "Waiting for customer") AND assignee = currentUser() AND due <= -2d I am not sure what you want to do additionally with 'statusCategory' as you…

I believe that (certain) bulk operations are restricted to 1.000 rows at once. But yet again, that will be displayed clearly in the wizard while you are going through the steps. It is definitely possible to perform the move in 2 or 3 iterations if necessary!

Hi @Ruth Russell and welcome to the Community! Seems like today is moving issues across Jira day :-) ... When moving issues using bulk change, a wizard will guide you step by step and indicate any potential problems that may occur. The prompts you already see indicate that this will be taken care of. There will be a step…

Hi @Vera Valshonok, It seems as if those are team managed projects. If so, even if your custom fields have the same names, they are essentially different fields and Jira is not capable of migrating your data across. If moving tickets between projects is something that you intend to do a lot as part of your standard way of…

Hi @Harrison Wakeman , Assuming that you are migrating to cloud - if your boards are attached to a single project: yes. However, boards across multiple projects cannot be migrated automatically. You will need to set them up again in your cloud instance after migrating your projects. For a detailed overview on what gets…

Technically that is correct. But your JSM customers won't be billed in Atlassian Access (unless of course they are licensed users of another Atlassian product) - see the licensing faq 

Hi @boonyisa_b and welcome to the Community! There is an option to move your products to a different organisation from admin.atlassian.com, from the Settings page: The option has been unavailable for a while because of changes that were happening in the background, so I'm not entirely sure if it is fully operational again.…

Hi @George Matrozos, Atlassian Access and licensing to your Atlassian products are actually different things. Atlassian Access takes care of user provisioning from your user directory so you only have to define them once. Granting them a license is done by adding users to groups. And those groups are associated with…

Hi @A M, There is a difference between company-managed and team-managed projects. There is a global permission create team-managed projects available in Jira Settings > System > Global Permissions that allows you to define who can do this. Creating company-managed projects requires Jira Administrator permissions, so that…