Walter Buggenhout Community Champion

Hi @Ivan Andrieiev, If you are talking about company managed projects: the notification scheme of your projects has issue moved and issue deleted events. If you add your jira-administrators to those events, they will receive email notifications. Hope this helps! 

Hi @steliosavramidis, On that screen, you are linking the Environment field to one or more screens. On a screen, you can create tabs to organise fields in a logical way (visually). I can see from your screenshot that you don't have any screens where you added any tabs, which is why on every screen you will see the field…

Hi @iPotato and welcome to the Community! Jira Cloud and on Prem (server / data center) are different technologies. I am not sure what app you are trying to install, but if it is from the marketplace, make sure to download the version for the proper platform. It is not necessarily so that a server or data center version of…

Hi @steliosavramidis, Even stronger: there is no relationship between field configurations and screens. Screens and fields can both be associated with projects, but not with each other. When you link a field configuration to a project, that will apply to all fields in a project. No matter what issue types you have in…

Not for your initiatives, but I'm sure you don't work on initiatives in sprints. It is the issues at story level that you would need sprints for, not for issues at higher levels of the hierarchy.

Yes, as I mentioned before: create a filter for those 7 initiatives and use that filter as a data source to pull in just those 7 initiatives.

Hi @Rebekah Riddell, For your first question: no. The gadget shows data from a filter and data that are not returned by the filter cannot be shown in the gadget. So showing statuses with no issues is not possible. Sorting data in a different way than by total is possible by setting the sort by option in the gadget…

I got an email notification of your update, @Kaushal Patel. If you want a more dedicated plan for your team, it is always possible to import your team board into a plan and use a filter to import just the initiatives that matter to your team. That way, you would end up with 2 data sources: the filter with the exact…

Hi @Cheng, Qi and welcome to the Community! The link type contains is not out-of-the-box Jira. Which is perfectly fine, by the way, but it means someone in you organisation or a marketplace app has added it to your instance. The person who introduced it should be able to tell you what the idea behind it actually is.…

Hi @Vikas Thorat and welcome to the Community! Jira Service Management, Jira Software, Jira Core and Confluence have different plans: free, standard, premium and enterprise. As long as you don't need more than 10 licensed users or 3 agents on JSM, the product is entirely free for use. There are certain limitations in a…

Hi @Lisa Besteni, There's 2 important things here: for standard reports linked to a Jira board, issues are considered complete when they are in the rightmost column of that board. Apart from that, Jira uses the resolution to distinguish between open and completed issues. Issues having a value in the resolution field are…

Hi @Jason Abofsky and wekcome to the Community! As you may well notice, a lot of content is shared in and outside the community here in all kinds of forms and by people wearing different hats. I think this is a question that can best be answered by someone from the Atlassian team directly. So I'm taking the liberty to…

Hi @Oleksandr Suprun, You are totally right about Confluence being a better place for documentation. That is why it is a very common scenario that requirements often get documented in Confluence first and Jira issues get created afterwards. I took the effort to create a full example of what that might look like: The idea…

It is great that you mention the topic of the daily standup @Craeg Strong. We too have the - not necessarily very explicit - agreement that people who can't make it to the standup leave a note for what they should otherwise have contributed. That does, however, lead to one way communication. The person who isn't there…

Hi @Bea Tea, The article may indeed be a little confusing. The issuesInEpics() function basically makes sure that the result of whatever you specify as the subquery will only return issues linked to open Epics. In other words: it will not return any issues linked to closed Epics. If you then would like to see all open…

Hi @edwin.tse and welcome to the Community! Though I may be making a lot of assumptions here, this almost looks as if you are trying to assign issues to different teams based on the selection of a value in a custom field. Using email notifications for every single issue may be technically possible, but pose you a lot of…

Hi @Kaushal Patel, This would depend very much on how you define "the tickets I want" ... It is quite a common scenario to use boards as the source for a plan, as a board usually corresponds to the work you actually want to plan for your team(s). Apparently you are trying to build a plan for something else. In that case,…

Hi @Ankur Upadhyay and welcome to the Community! You cannot remove users from a project in a free plan. All users are automatically project admins of all projects in your site. However, you should be able to remove access for the user you don't need anymore. In your user settings, select the user you don't need anymore and…

Hi @Jasti Venkata Sreedhar, As @Sreenivasaraju P corrected himself in his second answer: if you are on a free plan, you cannot configure project permissions. Every user in your free plan has project administrator permissions in every project. That is a limitation of the free plan. If you want to be able to specify…

Hi @Emmanuel de la Rosa Pita, If you don't have the expertise at your own company to make the most of your toolset, have a look at the Atlassian Partner Directory and look for an Atlassian Solution Partner in your neighbourhood. Before you do, think about the problems you are trying to solve with the tools, the…

Great initiative to slightly increase the number of trees one can plant in a day @Monique vdB 💙. Let's be honest: just hitting this little 👍 icon to plant an actual tree and do something for the environment is really no effort at all 🤗 .. and it does make a difference. And as a nice benefit: I can say I have - once more -…

Hey @Nic Brough -Adaptavist-, if by "mean" you mean the sum of all values, divided by the number of values in the series, then I think I know what you mean 😊

Hi @Sofia Quintero, In team managed projects, you need to set up specific permissions for the Tempo app to function properly. Have a look at this support article for more details on how to configure this. Hope this helps! 

Hi @Shumylo Viktor and welcome to the Community! I don't see any screenshot in your question, but apart from that: Think of your organization as your company. One organization can have 1 or many sites, which have their own url (site1.atlassian.net, site2.atlassian.net and so on). A site can have 1 or more products, like…

Hi @[deleted], Scrum boards are part of Jira Software. List view is a feature of Jira Work Management. It is not available for Software projects unfortunately, only for Business projects. Hope this clarifies! 

Hi @[deleted], The real-time collaboration (where you can see who is currently working together) is a feature of Jira Work Management, called multiplayer mode. It is only available in business projects. You can read more about that feature here Hope this helps!

Hi @Javen Thompson and welcome to the Community! Apart from the greyed out state of your screen, it looks pretty weird to me that apparently you have somehow managed to get the to do status to the right of your in progress and done statuses. I have never seen something like that before, but I would indeed start by trying…

That's an out of the ordinary post, @[deleted] - I like it 🤗. Until now I mainly knew Carcassonne from the board game we play every now and then at home: Although we've had some tense moments while playing, we never ended up with fiery red skies as in that picture of yours (thankfully)! 🎆

Hi @Roman Sokolov and welcome to the Community! As you want to act on something that is not moving in any way, you'll have to use a filter to retrieve the issue(s) you want to act upon. That means using JQL to find them. That should not be a problem, as you can write your JQL as specific as you like: updated <…

Hi @Suporte JRetail, There is actually a weekly live product demo that you can sign up for. Here's the signup link Hope this helps!