Walter Buggenhout Community Champion

Hi @Bryan Tito, If your project is company managed, you can set up an issue type scheme that does not have the issue type in it. The following support articles explain how to manage them and associate them with your project: * Add, edit and delete issue type schemes * Associate issue type schemes with projects If you…

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Hi @Long Bui and welcome to the Community! If your question is about Jira cloud, you are referencing the wrong API documentation. The link you shared is about the server platform. You can find the corresponding documentation for cloud over here. If the REST call does not allow you to filter for a specific project, you'll…

Hi @Dannyelle Goodwin, That seems like a bug to me 😅. The graph is mostly used to display trends on a larger scale than on a daily basis, but I don't think it should be happening ...

Hi @jovanio_junior, If you want to search for multiple items, you need to use OR in you search. And as soon as you do so, it becomes important to use () to make sure you combine your criteria correctly. The following might do the trick: Project = XPTO AND (CNPJ ~ "001001001001" OR CNPJ ~ "002002002002") OR CNPJ ~…

Hi @Ivan Andrieiev, correct: you cannot do that with a filter; simple as that. That is why there are plenty of reporting apps on the marketplace that allow you to do reporting on time spent rather than issues. Have a look at this list for inspiration! 

Hi @Joni Johnson, When working with parent issues etc. you will need to create a branch in your automation rule to determine that you're going to update your linked issues. Inside that branch, you can apply additional conditions. So just add such a condition to specify what types of parent your issues should be updated.…

Hi @Jacquelin Tripp, No, there is no separate permission for switching swim lanes on a board. The board administrator has the powers to administer a board, and that is pretty much all or nothing. Hope this clarifies!

Hi @Ivan Andrieiev, You can display tasks that are in a sprint and that have time spent against them. But it is not sure if the time spent will all be within your sprint. The following JQL will display issues in sprint 12 (JQL replaces the sprint name with its ID) and that have time spent: Sprint = 12 AND timespent > 0 But…

Hi @kristyna.ludwigova, The only thing on this list of post functions that may ring a bell is the first one: do make sure that all users transitioning issues in your project also have the assign issues permission. Apart from that, there is nothing apparently suspicious in your configuration here. Hope this helps! 

Hi @Pedro César Simões Vilarinho and welcome to the Community! Done issues have reached the rightmost column of your board. So basically, the issue has reached any status mapped to that column. Hope this helps!

You could also just switch the initial trigger: instead of issue transitioned, use Field value changed: Do take some time to dig a little deeper into the magic powers of Automation; there's a lot of possibilities there ...

HI @Mathew Lois Cabahug and welcome to the Community! Whilst I am having some serious doubts if you would want to do this (and if it's overall even possible in the regular context of Jira), it is possible to add custom permissions if you are writing an app on top of the platform. Usually these are intended to create…

Hi @Houssein Barkallah That is something you can do with an automation rule. That might look somewhat like this: Hope this helps!

Hi @Roman Mikishko and welcome to the Community! How your issue got created does not impact the possibility to change its issue type. To properly do so, you have to move the issue. Have a look at this support article to find out more details. Important disclaimer: be careful that the target issue type has about the same…

Hi @Anastasiya Papina and welcome to the community! Just try the following: timespent > 0 That should return all issues with logged time. Hope this helps! 

Hi @Lena Sargsyan and welcome to the Community! If you are on a paid plan, just set up access to those projects so that users only see the projects they should see. For more details, have a look at the following support articles: * Project permissions in company managed projects * Adding people to team managed projects…

Hi @Adiyaen Dasan and welcome to the Community! I am not sure what you mean by discontinue and resubscribe or what your motivation behind that may be, but you can always create a backup of your data and restore it into a new site. See this support article for a bit more background. On a very wild guess: if you might want…

Hi @Rhema Charles and welcome to the Community! Rich filters are part of a marketplace app. If simply refreshing your gadget or page a couple of times (without changing any settings) does return different results, that may suggest there is something not entirely going to plan with the tool itself. It would be best to reach…

Hi @Cristian Peque and welcome to the Community There does not seem to be very much wrong with that filter. Maybe it does not work as expected because your end date does not have a time value included. You could try this alternative instead: project = OCLTP AND resolution = Unresolved and "End Date" < StartOfDay() Hope…

Hi @Bleddyn Preece and welcome to the Community! Believe it or not, but I decided to live dangerously for a moment and effectively tested this for you by totally disabling sprints in a real project. And I can assure you that no data were lost in the process. After re-enabling the feature, all data automagically appeared as…

That means something did not go according to plan. 😅 The group must be associated with all required permissions inside the permission scheme itself. i.e. that group must be explicitly listed in the scheme with e.g. the browse project, create issues, add attachments, ... permissions. Each and every one that matters. Not…

I totally understand. That last part: This is the step we would like to avoid by giving our project admins also the possibility to add users to groups directly. is unfortunately not possible. Unless you grant your project admins site admin rights, which is something you simply should not do.

Hi @Stephan Lieb, You are mixing user management / governance at your organisation level with project level permissions here. Managing users and groups is part of your site / organisation administrator's job. If your users are managed through an external IDP, even they might be depending on central management of users and…

Hi @Paradis Zarei, If your projects are company managed, then add that group to the desired permissions in a default permission scheme. Then make sure to use that permission scheme in every project you create. I don't think there's a way to do that for team managed projects, but that is consistent with their purpose: to be…

Hi @Björn Gam, With the appropriate permissions, just navigate to admin.atlassian.com and navigate to the billing page from the top menu. There's an overview of all products and the associated number of users per product right there. Alternatively, you can find the same information in admin.atlassian.com on the products…

Hi @Marius, Your observation is correct. The extended hierarchies are a feature of advanced roadmaps, which is part of Jira Software. List view is a part of Jira Work Management, one of 3 Jira products (or feature packages, if you like). The Jira Software hierarchy is not supported in Jira Work Management, unfortunately -…

Hi @Stefania Fernandez and welcome to the Community! A monthly period in Tempo represents exactly what that is in real life: the actual dates within that month. It does not take weeks into account. So if a month is closed, it is only the days within that month that will be locked. Even if the last day of the month is in…

Ok @Krishna Raghavarapu, Then you would get something like this: I did not take the effort to specify details for the new subtask. That is why it displays Create 0 sub-tasks. But the idea is the same as in my first post. If you'd ask me, however, I would create all subtasks immediately if that were possible. I think that…

See what @Fabio Racobaldo _Catworkx_ is asking: there cannot be a task under a sub-task, so do explain a bit more what you mean by that.