Walter Buggenhout Community Champion

Hi @gunasekar.rajendran and welcome to the Community! Could you be more specific as to what you are trying to achieve? Fix Versions (releases) are specific to Jira Software projects. That means you'll have to create them in each project separately for them to become available. You cannot use a version from one project in…

Hi @Denis Moro and welcome to the Community! I am a bit surprised that you would be looking for a software tool to manage work allocation based on skills in a team of 4 people. My assumption would be that making work / tasks clearly visible and assigning it to the right people would already bring you a long way. The…

Hi @Sebastian Santoyo, I may be mistaken, but if I understand your use case correctly, I have the impression that you are making things overly complex. Assuming that you just want to copy values from a newly created work item from a linked work item from type requirement, you can use a smart value to refer to that specific…

Hi @fateme ghasemi and welcome to the Community! Through the Jira UI, you'll need to modify each permission scheme manually and set the permission as desired. As an alternative, you could use the Jira Server REST API to update the permission programatically as well. Search for "grant permission to group via jira data…

Hi @Heather Ronnebeck, I assume you are actually looking for an equivalent of the assignable user permission in company managed projects, right? I am afraid - since JPD is on the foundations of team managed projects, there are no controls available to achieve the permission granularity you're hoping to find. There is some…

Hi @nathalie_talis and welcome to the Community! No. Jira Cloud uses a continuous development model. It doesn't use traditional versioning but instead relies on feature flags for functionality. Hope this helps!

Hi @tpedriel, If your question is about licensing, then no. Being part of the premium plan of Jira, you'll need all your users on premium. You can't buy premium for just a sub-set of your users as long as they are on the same site (i.e. the same url). You can limit access to plans for a limited set of users. There are…

In the action above your branch, you are creating a work item in Same Project but you haven't identified any project yet. Since forms are linked to projects, automation does not know where to retrieve available forms from. See what happens when you make the selection of a project for your work item specific.

Hi @Khan K and welcome to the Community! Rankin is the order in which you expect work in a plan to be executed. This short support article explains more about how it works. Hope this helps!

Can I jump in for August 29th, @Amanda Barber?

Yes. That is exactly what you said in your initial question. Can you describe the exact steps you take to remove that role, one by one?

That sounds like something quite specific in your Jira instance. I would recommend you to reach out to the Jira administrator at your organization to set this up for you. We do not have access to your environment, so won't be able to do this for you unfortunately. Hope this helps!

Hi @Mike Wilkey and welcome to the Community! Queues is JSM are designed to bring the next ticket requiring attention to the top of the list. Build a queue of unassigned tickets and with response time SLA criteria (dynamically) make the most urgent ticket be the top one. As you mention, JSM cannot possible know when an…

Hi @Antonia, Try the following instead of the current work item: Hope this helps!

Hi @Valeriy Sterligov and welcome to the Community! Great question! What do you mean by a blip? 🔦

Hi @Indrasenareddy k and welcome to the Community! What do you mean by 'remove the existing Project Manager Role'? Are you trying to remove the actual role or the group that is linked to the role in your project? If you click the Remove button as it is displayed in your screenshot, that should remove the connection of the…

That is the way I understand it, @Ronald Bergmann. When the counters were not working at the beginning of the month, it appeared that progress counters were blocked. The team has done something behind the scenes to unblock that and since that point onwards, I noticed that the tree counter started working and it has been…

Hi @Sebastian Santoyo, Setting or not setting a due date simply means filling out the field due date on your service desk ticket. All settings in the SLA form relate to the timer of your SLA. If you choose due date set as an option in the pause counting time during ... box, that means: * your SLA timer will be paused (i.e.…

Hi @Ellora Biswas, Not directly into a Jira dashboard as of today. But if you add tags to your projects (and goals), there is a dynamically generated dashboard you can view by navigating to tags directly in the home app. After you select a tag, you get to the dashboard, that looks like this: Hope this helps!

Hi @Anne Saunders, I tend to agree to your statement. It is not something that you seem to be able to disable. As you noted, sorting directly in JQL still works, luckily. I would consider providing your feedback directly to Atlassian through the in product feedback feature. Hope this helps!

Two years ago already, @Amanda Barber! Time sure flies when you're having fun 😅 

@Katrina Meyers, I hadn't noticed your last reply ... so sorry for the delayed response here; if you add multiple boards to the same project, these are available from the left hand side navigation underneath the project they are located in. You can switch between the different boards from that side. 

Hi @Hector Sibisi, Don't worry about using groups to link users to roles. You are actually applying best practices by doing so, so I'm glad that actually has been something you did naturally 😉 ... About your last question: But a question I have is, do I have to put "Administrator" into every single permission that I put…

My bad, @Goettert_ Michael. I had not paid attention to the fact that you indeed labeled your question as Data Center related. Your admin is most likely right on that aspect. 

Hi @John Dulay and welcome to the Community! I am quite sure the JPD team will be able to respond with more authority to your question, but I don't believe this is likely to happen. A weekly horizon for a timeline makes perfect sense for delivery work, but is essentially too detailed for a product roadmap. Think of JPD as…

It will become easier to see if you change the visualisation of dependencies on the timeline view from badges to lines. It will probably display an end-to-start relationship while - from the description of your dependency type - I guess you are trying to make it interpret as an end-to-end dependency. That is one of the…

Hi @Goettert_ Michael and welcome to the Community! It is important to keep in mind that Plans in Jira are not Gantt charts. They are a visual roadmap, primarily designed for use in agile environments and they lack capabilities that traditional gantt offers. Having said that: there is a setting in your plan settings that…

Hi @Hector Sibisi, The default permission scheme Atlassian includes with new projects comes with Any logged in user enabled to the browse project permission. This is very handy at first, as it allows every user with a product license to Jira to access any project using that permission scheme to access your project. You…

Hi @Kate F Nicholson and welcome to the Community! Boards are a visualisation of work items that are in reality stored inside a project. Permissions to manipulate those work items are controlled inside that project, not from the board. You can effectively grant different permissions to different users inside that project…

Hi @Laura Spencer, The short answer is no. The calculated progress roll-up in a plan is a specific plans feature. JQL simply allows you to search for work items. Hope this clarifies!