Walter Buggenhout Community Champion

Hi @Cyril Gabathuler and welcome to the Community! First of all, you would need to make sure all your projects are indeed restricted. In company managed projects, that means making sure that the permission scheme(s) used in any project do not grant browse project permission to Any logged in user. If that is currently the…

Hi @datagaps and welcome to the Community! You cannot embed the create issue form in an application, but you can use the Jira REST API to create an issue in Jira, as long as you make sure to authenticate properly and use the fields present on the create issue screen used for the type of issue you are trying to create. Hope…

Hi @Trevor Raiss , To infer the dates from sprints, the sprints themselves should be in your plan. As sprints are created as part of a board, the board is needed in Advanced Roadmaps to map out these planning features. It's as simple as that, basically. It is very much recommended to use boards as issue sources to your…

Hi @chrs, Queues display issues based on a query in JSM. So, you don't move issues to a queue; you set up a queue to display issues that match specific criteria. By updating the issues, they appear in different queues automatically. In your specific scenario, it would make sense to use a field Team (or Support Group, IT…

Hi @Mona Petry and welcome to the Community! Could you be more specific about what you are referring to? What roadmap do you mean? What view do you want to share? How do you want to share it? If you were referring to an Advanced Roadmap in the premium plan, you can share a view as it is from the share plan link as…

Hi @Neta Knyazhansky Caspy, May I suggest this is a bit of a strange use case, for many reasons: * on a scrum board, Epics are in the Epic panel, so you don't add them to a sprint; * epics are meant for larger bodies of work, which most commonly spans multiple sprints * Jira has several timeline tools available (especially…

Hi @Leo Chow and welcome to the Community! I think your question is missing some context about the goals you wish to achieve here: * Is it about communicating timelines of development work, a product roadmap, ...? * Do you want to interact with people outside of your organisation? * Why specifically a gantt chart? Pretty…

Awesome, glad that helped @Kate W_ 😊

Hi @Kate W_ and welcome to the Community! I can imagine it's difficult to find out what's wrong here; my eyes hort from looking at the pile of {{((#))}}{{/}} symbols. And I haven't even tried to compose the entire calculation 😛 Just to make your data easier to process and make the calculation easier to understand, may I…

Hi @Samantha Sharkov , This is possible if you're using company managed projects and the workflows that come with them. If so, you * first of all need to have a comment screen in place * that your then associate with the given workflow transition * and add a fields required validator to the transition to force users to…

Hi @Bill Partridge and welcome to the Community! No, there isn't. Sub-tasks are in Jira's hierarchy below the story/task level. You should not connect them directly to epics as you're basically skipping a level. The board can't deal with that. So only add child issues to your epics instead and use sub-tasks below those…

I totally understand that, @Anders Hebert. No need to worry about that. But you say "you created a team with the staff" and seem to be hoping that this will now automatically make the team's work appear. It doesn't. If you want to pull a list of work per user, you will need the following query: assignee = "user you are…

Hi @AVB, Short answer: no. The dimensions in the gadget need to be structured fields, like select lists, labels or components (...) fields. With some nuance: you can create your own workaround by setting up a select list custom field that has your ranges. Using automation, you could fill out the correct range on your…

Hi @Anders Hebert, A filter in Jira retrieves a list of issues. If you want to retrieve the list of issues for your team, you need to do so using criteria associated with these issues. Before diving into any technical solution: ask yourself how the team retrieves its work in Jira. This can be: * all issues in Project X, Y…

Hi @Hamida Bapoo and welcome to the Community! There's different ways to approach this. As Jira was built with agile teams in mind, setting milestones as a traditional means of doing project planning is not really there. But when you step over the classic visualisation of such milestones, there's plenty of ways to address…

Hi @Cari Cox, Jira Product Discovery under the hood uses team managed projects. Unfortunately, cloning them or using a shared configuration is not possible for that type of projects. There is a - somewhat dated - feature request for this that you can track here: JRACLOUD-78729 - it is linked to several other related…

Hi @John Lombardo, Requesting on behalf of is the reporter field. The text is a description that you can use in a service desk project when you create a ticket as an agent for somebody else. Whereas the reporter is usually filled out automatically with the user creating an issue, this is a case where selecting a different…

Hi @Todd Mirkin and welcome to the Community! You've got me quite confused with your question, to be honest. If an item is deleted, it's gone. I was thinking you were talking about boards from company managed projects that had their project deleted and so became orphaned boards. But in a team managed project, afaik there…

Hi @bartlomiej.jochym, The only way to send this type of automatic reminders, is by using a schedule to check if there's any issues with a due date tomorrow. To avoid constantly loading your instance by polling every couple of minutes and stalking your users with individual messages for each issue, I would suggest you to…

Hi @Michael Phan and welcome to the Community! You are seeing these Atlassian sites because you are added as a user to them in some way. I am not sure what you mean by I don't know how to remove / is it safe? You can only remove your account from those sites if you are an administrator there. If you are not and you feel…

Hi @James Cheese , In short: * Enable the deployments feature in Jira * Configure a pipeline in your deployment tool * Connect your deployment tool to your Jira site * Link your development work to Jira using issue keys * Make sure a deployment has run Your question is - I assume - mainly about the last step.Jira will only…

Hi @Kelly Elizabeth Hutchison and welcome to the Community! Doing reviews of what happened works best if you have data at hand. If you have run 5 sprints, you should be able to look at - in this case rather manageable - set of reports that help you get a view on how you did perform, out of the box. On this overview…

Hi @Don Hames, A lot depends on what your organisation looks like, what type of work they do, how work is submitted to or defined by your teams and so on. Also: are you able to clearly identify a team in your company? Is it on the org chart? Is it formed around a product? Focused on service delivery? Or a platform team…

Hi @Naman Batra, This is an unfortunate side-effect of how migration works. Atlassian's migration assistant uses a conservative approach to migrating data and configuration. When it finds something with the same name in the target site of the migration, it creates a duplicate item with - as you correctly observed - the…

Hi @Ellen.Bohan and welcome to the Community! Short and simple answer: no, that is not possible. The timeline represents the duration and this is marked with a single combination of 1 start and 1 end date. The split between duration and actual effort on the other hand does exist. The estimate you enter in the original /…

Hi @rbalamu2, What do you need help with? You seem to be struggling with a cloud migration, but not really clear on what you are struggling with? * To get started, check out Atlassian's cloud migration guide * If you need assistance along the way and have technical issues, reach out to Atlassian support and raise a ticket…

Hi @Stephen John cook, I am not sure what you did exactly when you corrected his gmail account and removed his old account. From that description, it seems as if your created a new account and removed another account. I am guessing that - although there was a typo in your user's name, probably his email address was spelled…

Hi @Koji Morikawa, Your Jira license is tied to your Jira product, it is not linked to a user. It allows you to grant access to a number of users, no matter where they come from. So, if you need to give access to a user from another company, that user will take up a license seed on your Jira, even if that user has also…

Hi @Lilian, The migration assistant requires a number of URL's to be whitelisted (1) and it seems as if the JMCA can't connect to your cloud site, which would explain the grey checks that are failing. I would recommend you to create a ticket with migration support via https://support.atlassian.com/contact - as Atlassian is…

Hi @Christopher Graff, That type of information is in your team member's individual profiles. So, to a certain extent: yes, that type of information is available. But it does not live on the team level and cannot be administered from within the team pages. Hope this helps!