Walter Buggenhout Community Champion

Hi @jira_admin and welcome to the Community! Can you be more specific about your problem? What view are you talking about? Are you using marketplace apps? How and where are you trying to edit worklogs? What steps do you take, do you get any errors, ... ?

Hi @Youngmu Yang and welcome to the Community! Atlassian has a new editor for text fields in cloud for some years now and I would not expect to see any investments in markup support, to be honest. Similar as in the thread you refer to, what problem are you trying to solve? If you just type / (slash) and then status in the…

@Waseem Haddad , As this is a different question, it's better to post this as a new question in the future. If I don't reply anymore or give you a totally wrong answer to this one, other users in the platform here might get confused as you've accepted my answer (thx for that, btw). For now: you can use a very similar…

Hi @Waseem Haddad, As long as there is indeed a link between the issues AND the status of the linked (still open) issue has an available transition into the done/closed status you are trying to move it into, that should be fairly straightforward. The rule should look somewhat like this: You can add additional conditions…

Hi @Reb Bravo, Well ... not the way you are currently approaching it. JQL just counts days, it does not have a feature to count business days. If you would change your approach again and set up SLA's for this, you could use the SLA calendar to define working days and the SLA status and timer to steer your entire setup.…

Hi @guillet.marion and welcome to the Community! Most likely, the notifications in your Jira project are configured to send notifications to (many users) in case of a generic event. If your Jira admin does not configure the event that is raised by a workflow transition properly, this happens on every status update indeed.…

Hi @Mattia Battan, Your automation rule could look like this: Since I don't have a cost center field in my test instance, I used story points instead. So just replace that with cost center for your use case. As a smart value to do the calculation, use the following formula in the edit issue action for the cost center…

Hi @Patrick Aupin, You entered "Auto Assign" in the query field, which is not an AQL statement. This should rather be something like this: "Auto Assign" = True Hope this helps!

Hi @Jake S, Navigate to your board settings and under timeline make sure to enable child level issue scheduling. Hope this helps! 

Hi @Stefannie Tan, Someone must have added these to your project. I am not sure where you see this view, but when you navigate to Project settings > Issue Types or Project settings > Issues > Types you should be able to see the list of all types in your project. You should be able to remove the unwanted types from there. A…

Haha, awesome discussion! 😅 I've been driving on the right hand side of the road for almost 30 year and had the pleasure of driving on the opposite side with my own car in Scotland last year. Apart from the roundabouts and priority rules, that went quite well. My wife was less amused though, as she was always very close to…

Hi @serge calderara, I won't be able to solve your entire migration through Q&A on Community here; but it honestly depends a lot on your scenario. Now you also bring Confluence into the picture, you probably know that cloud is hosted by Atlassian and that there's a lot of things you can't manage yourself as a customer.…

Hi @shivani shirguppi, There is an error in your JQL in the second screenshot. It says: Issuetype = "Net new page" AND Issuetype = "Update existing page" That will never work as an issue type can only have one type. You should be able to solve this by replacing your filter with either of these options: Issuetype = "Net new…

Just assuming that your project is company managed (JSM does have team and company managed projects too), in project settings > customer permissions select restricted. Then, the users / groups you add to the Service Desk Customer role on the project settings > people tab should see the portal in your help center. Other…

Hi @jyothireddy kanthala, Crowd is a tool used for Atlassian On prem (the old server and now Data Center) platform to help you centralise identity management and SSO. You can find documentation right here. But as @Mohanraj Thangamuthu's question suggests: it is not available for cloud. And since you tagged this question as…

Hi @Yousuf Al Rawahi, This would be a fairly simple calculation. In the Measures section of your report (sitting right above the area you included in your screenshot), either select the User defined or Report specific section and add a new calculated measure. Name it Total Amount (or anything that makes it clear for you…

Hi @Jonah Johnson, Jira Product Discovery are specifically designed to manage ideas, gather insights for them an prioritise product / idea decisions. The work that follows the ideation process (the delivery), is then best managed in a Jira Software project, by linking epics to the ideas in JPD. JPD is built on top of team…

Hi @Vera Valshonok, when coming from server to cloud, there's an important new thing to get to know. Jira cloud has 2 types of projects: team and company managed. Company managed projects are more or less the same as you know from server: they are configured using schemes and have the capability to share a configuration…

Hi @Sophia Gut, You may be restricted by the character limit of your update. You probably know that an update can only be 280 characters in total. While it looks like replacing the link with a short text (like "here") makes the text shorter, it actually does the opposite. Behind the scenes, the entire link is still there,…

Hi @Martin Fredrich, Just trying to interpret the message, it seems as if there is something odd with a group or organization linked to an issue with key XX-12345. That key is so specific that I doubt if this is real or just a sample message. If the issue really exists, I would try to see if there's any strange groups or…

Ok, since that was an older thread, it is possible that information refers to older ways to integrate - possibly even from Jira DC to Slack. From the documentation you refer to, /jira manage should help you find the connection to the project and let you remove it (given you have admin permissions to your Slack workspace).…

Hi @kalvarez and welcome to the Community! I hope you don't mind I reply in English here ... I get from your description that you have moved issues from 1 board to another, which made sprints appear in that last board that were not there before and so you decided to delete those sprints from the board, which then broke the…

Hi @Davis J_ and welcome to the Community! Yes, there is a sneaky workaround that lets you do this. Navigate to Your Work > Boards > View all boards. It will bring you to the list of all boards already present in your site. Near the top right corner, there is a Create Board button that lets you create a new board. Clicking…

Hi @Joe Musarurwa, I don't have an environment available to test with, but there's a ton of tips in this related thread that might help. 

Hi @Joe Musarurwa, You don't create issues in a board, but in a project in Jira. Unless you are using a specific app, you should find a Slack connection set up in the Jira project your board is associated with. When you are on that board, navigating to Project Settings > Apps > Slack Integration should take you to that…

Hi @Ashleigh Lodge and welcome to the Community! The summary view is relatively new, so I am not yet familiar with it yet myself. But can you make sure that the issues in your sprint are literally assigned to your team? As in: in the timeline view, make sure you can see the Team field there and have it filled out on some…

Ooh, no. App data is not migrated between cloud sites, see this support article. Neither are assets, so be aware that you'll have to do a lot of the heavy lifting yourself. Based on what you describe, in my daily job as a solution partner we do work with Revyz tooling to migrate config and data between cloud sites. If you…

Hi @serge calderara, Before anything else, I would review permissions on the migrated project (in the target site). Maybe you don't have the correct permissions yet to see the issues. Hope this helps! 

Hi @Neil Walcuch and welcome to the Community! I don't think so. And - even if this were technically possible - I don't think this would make sense, just considering the product's mission statement. If you are in the unfortunate situation to be using Sharepoint (just kidding 😏), I would think storing files there would lean…

If you want to copy the data of one custom field to due date, you need to reference that field in your smart value. Suppose your field is called "Some date", your smart value would look like this: {{issue.Some date}} (referencing the exact name of the field).