Walter Buggenhout Community Champion

Just 2 things, @johan_drabarek: * Try adding quotes to the AQL filter in your Lookup Objects action, like this: objectType = "Usluga" AND Key = "{{issue.Zagubienie/kradzież sprzętu}}" * And what type of field is the field you are trying to update? Is it an assets field? A plain text custom field? Something else? If adding…

I am not sure the referred case is more complex than you need, @johan_drabarek, but in short: * You need to trigger your automation rule somehow. That can be issue created, issue transitioned, ... anything that makes sense as a starting point for the update. * Next, add a Lookup Objects action to get the object details…

Hi @johan_drabarek and welcome to the Community! While you can copy an attribute from a assets object to another custom field, you can also display more attributes from the asset on your issue directly on the assets custom field itself. Having said that, you should add a Lookup Objects action to your rule to find the…

Hi @Chen Gabbay and welcome to the Community! I probably won't be able to helps you with the coding aspect, but maybe I can try to help by thinking a bit out of the box. What problem are you trying to solve by doing this? And why do you need to do this via the API? If you look at your project's permission scheme, you…

Hi @Mohamed Reda and welcome to the Community! You tagged this question as related to the free Jira plan. Taking that in consideration, both answers from @Manoj Kumar Gangwar and @Anandhi Arumugam _Cprime_ rightfully explain how you set permissions and grant people access to projects in Jira cloud. They also apply to paid…

Hi @Henri Seymour {Easy Agile}, There already seems to be a feature request for this, although it somehow ended up accidentally in the backlog for server: JSDSERVER-12498. I would suggest adding a comment there and I'm also looping in Atlassian here to ensure the request gets moved or at least added to the cloud backlog…

You are welcome! If my answer was helpful, please consider marking it as accepted. That makes it easier to find for people with similar questions!

Hi @jamgroup_mgmt and welcome to the Community! Yes, of course. You need to make sure the access level of all your projects is set to private. From then onwards, you can then invite the desired people to each project. For more information, see This support article. Hope this helps! 

Hi @Alex and welcome to the Community! Is there any reason why you have a Refetch issue data action in your rule? You might have of course, but just looking at your rule I can't really figure out why you would need that here. This may impact the data that's on your issue, so I would suggest to remove this and see what…

Hi @ginni.kakkar and welcome to the Community! JPD does not support adding additional labels custom fields aside the system labels field. The option that comes closest as an alternative, would be a select field. It does have the limitation that users can't add new options directly while they type, but on the other hand it…

Hi @Randy Triezenberg and welcome to the Community! As far as I know, bulk edit displays all fields that are editable for the issues in your field. It does not take into account what columns are displayed in a filter. So you can't influence that with your filter columns, I'm afraid. Usually, when you start performing a…

Hi @[deleted] After you selected the issue on the board, pressing 'q' on your keyboard opens the log work dialog. Different approach, but might save you some clicks. Hope this helps!

Hi @cl1motorsports and welcome to the Community! I am not entirely sure what you mean by "moving across the board". But that is not too important, I guess. The thing is that issues in Jira have a unique rank relative to any other issues in your Jira instance. When you reorder them (no matter where that happens), thus…

Hi @Theresa Barnard, I assume this is a filter with an issueFunction in (...) statement in it? To use an enhanced filter as a board filter, you'll need to save and share it in enhanced filters and then reference it in your board as described in this snippet from Scriptrunner Cloud documentation: Hope this helps! 

Hi @Tracey Harrington and welcome to the Community! I am not sure about your process, but my advice would be not to automate this. Sprint planning is a process designed for humans to make informed decisions. You don't know in advance how many issues roll over from previous sprints, how priorities might change in the…

Hi @David Mikulka and welcome to the Community! While the core function to log spent time is available in out of the box Jira, it is equally true that reporting on it is pretty basic and not very powerful (so far my submission for understatement of the year). That is why there are a lot of time tracking apps available in…

Hi @serkan_sezer, There are literally dozens of time tracking apps available in the Atlassian Marketplace. We usually work with Tempo, but it is important that you take a good look at your needs and match those with the available features of most tools (consider if you need an approval system, only want to have good…

Hi @c3po16 and welcome to the Community! I am afraid this approach won't work. Workratio is a very good (and often overlooked) way to compare original estimate to time spent, but it is only capable of comparing those fields on a single issue, it can't include the details from its sub-tasks. You can include sub-tasks in…

Hi @Ky M, Both labels and components can help you categorise issues. You are right about the scope of both: labels are spread across your entire Jira and components live within a single project. There is no prescription about what you can use them for; however - happy to provide some additional tips ... * One thing I…

Indeed, @Glenn A. I think I mentioned I understand your point. I also mentioned another workaround, which is to configure the JPD views you share with stakeholders to display information in such a way that the views themselves are relevant as well. If you include delivery information about work that is currently not being…

Hi @Aprildelay I believe your last sentence is a slight hint towards an alternative you already seem to be considering that might work. As you explain, there is something wrong with the way your work is made up. If you say at the epic level that Epic A is owned by team Apples, then assigning Story 3 below that epic to team…

Hi @Glenn A, I totally understand your point; however, the behaviour is not configurable. Considering this situation as a given, it may not be a good idea to link delivery tickets to your idea when it is totally not ready to deliver yet (which seems to be the case in what you describe). You can e.g. customise the views you…

Hi @Harley Gomez and welcome to the Community! It seems that you do have project access, but not User Management (or Jira / Site admin) permissions. If you do, you should see the option to access User Management when you click on the cog icon next to your user avatar: Without that permission, I am afraid you won't be able…

Hi @Gretchen Swapp and welcome to the Community! I think the prompt to create a retrospective page only appears when you complete a sprint. But from your sprint report, you can create linked pages at any time: Open your sprint report and click view linked pages. From the dialog there, you can click Create Page - this…

Hi @Tom Scoggin, Assuming that this is a screenshot from an automation rule, you must be performing a filter somewhere before this point in your rule. Have you considered just excluding the issues in that filter? If that does not help, please share full details of your automation rule so we can support you more…

Hi @Namratha Peddisetty and welcome to the Community! To enable sprints in a company managed project, you need to set up a scrum board for your project. Under Planning, expand the list of Boards that may already be there and click Create Board to get started. You can choose the type of board at the first step of creation:…

Hi @nadakkamal and welcome to the Community! You will be billed for the 15 users. Licensing / billing for Atlassian products is per user, so it does include the 10 users you now have on the free plan. Once go over that, the free plan is no longer an option. Hope this helps!

Hi @kalaimani, If your project is company managed, you can use the flexibility of your project screens to deal with this. Your project screen configuration allows you to set up 3 different screens per issue type to create, edit and view issues. If you only put your resolve date custom field on the screen for viewing your…

Hi @Frederik Vanhaelst , Your project is team managed, looking at your last screenshot. In team managed projects, issues are ordered by rank and can't be ordered by priority. If your project was company managed, you could update your board filter as you tried to do. Swimlanes are also a feature of company managed boards -…

Hi @gordon.varney This is not such an odd request. It does require you to work with company managed projects, as you can add different boards there and map workflow statuses to board columns as you like. Suppose you have a workflow that your issues run through that has these statuses: Backlog > Ready for Development > In…