Walter Buggenhout Community Champion

Yes. that system import requires Jira Administrator permissions.

Hi @yongguo luo and welcome to the Community! I think the issue you experience may be depending on where and how you are trying to copy/paste your data from. I just did a simple test with a table I copied from Excel, pasting it into Jira's description field where it immediately renders exactly as it looked inside Excel.…

Hi @Haeram Han and welcome to the Community! If you want to import data into Jira, you should look for the external data import function(s) rather than export (which is intended to pull data out of Jira instead of into it). Jira does not support direct imports from Excel, but it does support csv imports instead. You'll…

Hi @Vera Valshonok, No. A disabled user is no longer licensed and - as a result - also no longer a user you pay for. Hope this helps! 

Hi @[deleted], I reported this issue quite some time ago as a bug, as we bumped into the issue during a cloud migration. I don't know why exactly, but for some reason Atlassian has closed it as 'expected behaviour' without a workaround being available. You can find the (closed) bug ticket right here: JRACLOUD-77577 Hope…

Hi @Lars Magnus Fylke, Bumped into this slightly aged question while doing some reviews. It seems you are right - in the new Jira layout, the board name cannot be adjusted anymore. It just inherits the name of the project it sits in. Since there can only be a single board in team managed projects, that might be the…

Hi @a.nazzal and welcome to the Community! I notice that the logo in your top menu says Jira Service Management, while the project you are in says Software project. Could it be that you had a trial of Jira (software) running on you site which has expired? That would explain that you are not / no longer able to modify any…

Hi @Nava Bar-Sagi, I am not aware of a way to do it that way. It is not very practical to search in Jira for structured data if you don't structure it. What I mean is: it would be much easier / more logical to search if you had customer, team and domain in custom fields on your issues. As a workaround, you can enable JQL…

Hi @Gaynor Morris and welcome to the Community! There's a lot going on there, clearly. You are asking a lot of sensible and very understandable questions. And a very short answer would be that you can go a very long way in building what you need with Jira out of the box. But that won't help you get it implemented, I'm…

Hi @Lakshmi Kumari, When you try to change an active workflow - this is a workflow that is currently being used inside a project - certain actions are not allowed. From this support article: The specific error message you shared is something I haven't seen yet in my many years of implementing Jira, but the number in there…

Hi @Nipun Uswatte and welcome to the Community! Are you talking about Community badges (as part of the kudos program) or certification badges for the Jira product? If your ask is about Atlassian certifications, you can get started from this introductory page on Atlassian University. Basically, you can take (free) courses…

Hi @Brandon Carmo, bcarmo and welcome to the Community! Kanban backlog and list views are just different views, serving different purposes. So yes, they behave differently. Backlog views have never displayed the hierarchical relationship between epics and their child issues. Since epics are usually container issues that…

Hi @madhvee jain and welcome to the Community! If a Jira issue has linked issues, when you open the issue view of that issue will - out of the box - display a table with (more or less) the information you mention, as you can see in this example: (you can see the link type, linked issue key, summary, priority, assignee and…

Hi @SianS, Discovery / Ideation and delivery are basically different stages of the same thing. They are connected, obviously, but also different. Assuming that this head of BU is mainly interested in a high level overview of (delivery) progress against an original idea, Jira Product Discovery (JPD) allows you to connect…

All the arrow is telling you, @Kushal Satrasala is that you have created a link that started from TBLP-1181 depends on TBLP-1180. The direction of the arrow is correct semantically. Because yes, you need the ingredients before you can mix them. When it comes to the order in which things need to happen, that's something…

Hi @Kushal Satrasala, If A depends on B, then that means B must be completed before A can be started. So that should be the other way around compared to what is in your first screenshot: If A depends on B, then B is scheduled before A. Hope this helps! 

Hi @jeffrey pui and welcome to the Community! I'm afraid not. Definitely not out-of-the-box. There is always a possibility that this can be done through a marketplace app. Hope this helps!

Hi @Shannon Adamson and welcome to the Community! If you are using Jira Agile v9.12.15, I guess you are on data center and not cloud. The principle is pretty similar, but you'll need to access the validators differently: To make a field required in Data Center, you may need a 3rd party app, like Jira Suite Utilities.…

Hi @Shubhangi Dhone Patil and welcome to the Community! That is quite a lot you have going on there ... So a couple of things to get you on the right track: * Your sprint commitment is the total estimate of all the work that is in your sprint at the moment where you hit the start sprint button. Every change you make after…

Hi @Greg Clayton and welcome to the Community! This set order in Jira is known as Rank. It is a built-in ordering system (based on Lexorank if I am not mistaken) that remembers how issues are ordered relative to each other. An issue's rank can be updated e.g. by dragging them above one another in a scrum or kanban board.…

Hi @Vara Prasad, We have no access to your environment from the Atlassian Community. We are users trying to help with best advice, but cannot intervene in your Jira instance. So I would recommend to remove the link to your site from your question, since this is a public forum, open to the world. You mention that you have…

Hi @Amulya Sankara, You will need to configure the Product custom field and add it to the create issue screen(s) of the issue type(s) you want to use it on. Customising the swimlanes on your board might be a bit challenging, depending on the number of products you have. You will not be able to just select your custom field…

Hi @Corey Hampton, In your JPD rule, have you checked this check box in the Rule details page? Based on your description, that seems to be the most plausible explanation as to why it is currently not being triggered. Hope this helps! 

Hi @josh kruik and welcome to the Community! To go a step further: to get rid of the double handling, can't you get rid of Word? Not that I have anything against Word (if used for its proper intent - to write documents - it's a very convenient tool), but I really don't see its positioning as (part of) a workflow…

Hi @J Roberts, Assuming your JSM project is company managed, you should have a customer focused view (the request form) and an internal focused view (consisting of screens and the issue layout). As long as you keep your fields on the internal screens and layout, the old fields should still be visible to your agent.…

Hi @Yue_Wang and welcome to the Community! I don't think this is messing up your search results. A JQL filter just returns the issues that have the selected sprint linked in the Sprint custom field. When you search by sprint, the sprint date is not considered at all when it comes to the issues returned. Most likely, there…

Aha, no - of course not. The issue hierarchy in Jira from Epic > Story > Task is fixed and cannot be changed. A sub-task is in the hierarchy always linked to its parent story level issue and it does not / can not be displayed if that level is not in place.

Hi @Audra Bonacki, most likely yes. But your screen schemes do not impact a field to be required or not. They just make a field visible for the issue type(s) using the screens included in the schemes. A more accurate question would be if it is possible to make a field required for different issue types in your project. If…

Hi @Sarfraz Ahmad Syed and welcome to the Community! If you apply a filter from the filter settings in a plan, there is a small checkbox in the filter window named "Show full hierarchy". If you select that, I would expect your subtasks and parent issues to appear when you apply the filter. If you don't, the parent task…

That is, most likely, because "sprint in closedSprints()" pulls in sprints from all boards in your entire Jira instance. As I mentioned, narrow down your search to make the data set smaller. You could do this by e.g. starting from the board filter of your sprint board and add the sprint in closedSprints() clause to that to…