Walter Buggenhout Community Champion

Hi @Brenda Strong, The navigation map macro has been removed from Confluence Cloud after the introduction of the new editor. As you can read in this announcement (March 12th) the recommended alternative you can use is the Children Display macro. Hope this helps! 

Hi @Google Account, It seems you are on a free plan, which has very limited options when it comes to configuring permissions. All users on a free plan do have project admin permissions, which includes the permission to delete projects. You can read more background info in this support article. Upgrading to a standard or…

Hi @C. Andrew Pelzmann and welcome to the community, While this is not related to the free plan, target start and end dates are currently only visible for epics in the standard roadmap. Watch and vote for this ticket to stay informed: JSWCLOUD-18668. You are correct that the advanced roadmap does display this information.…

Hi @mbm0094, This happens when you try to create a Jira issue from selected text in a Confluence table. If the text you select is not in a table, you won't get the option to create multiple issues. The idea behind this is that you can prepare requirements in Confluence and get them into Jira when they are ready to be…

Hey @John Funk, Without having tried to simulate your rule, can't you store the Epic link in a variable before you branch your rule and use that to set the Epic link for your second task? My guess is the problem is related to the fact that your creating the second issue while you are in the branch of the task you created.…

Hi @Tom Atkinson, Let me start by explaining the steps you'll need to take to turn this specific ticket from an incident into a change: * Select your ticket so you have it in full screen; * At the top right corner, locate the button with ... and from the dropdown menu select the Move option * In the first step of the…

Hi @Pedro Pablo Alcantara, I am sorry that this is probably not the answer you are looking for, but you can't. Sub-task is the deepest level the hierarchy goes. There may be an alternative, as it seems you are on a premium plan. That has advanced roadmaps built-in, which does allow you to extend your hierarchy beyond the…

Hi @Robert Brissett, Only when editing the change directly in the issue and when I forget to press enter after I update the date. When the cursor is still in the date field (and the change is not committed yet) and I reload the page, my update is reflected in the roadmap. Just to make sure we're talking about the same…

Hey @Petr AST, nono. Resolved and resolution date are the same. Afaik they are aliases for the same field. 

Hi @Kazim Baig, No, that's not the way it works. Server licenses have predefined user tiers per product and are tied to the instance they are associated with. They are not transferrable to another instance. 

Hi @Chau Tran Nguyen, The separate lay-out is indeed gone, but the distinct screen is still there. What your screens look like is determined in the issue lay-out now and is the same for create / edit / view operations. So no separate edit popup screen anymore. If you still have an issue type screen scheme in your project…

Hi @Petr AST, As a best practice, you should make sure that any green (done) status does have a resolution. It is the resolution that is making the difference between open and resolved issues in Jira rather than the status. If you manage to fix that issue, you will be able to refer to {{resolutiondate}} in automation…

Hi @Natasha McNamara, No, that is not possible. Although Jira has a pretty fine-grained permissions system, it is not related to specific features. You can restrict access to a user to just viewing permissions, so people cannot create/edit issues or manipulate the order of items in the backlog, but they will be able to…

Hi @leeza d, No, unfortunately not. JQL does not let you specify the columns/fields in your result set and you can't join data from different issues like you could do with database queries. The columns you see in Issue Navigator are the custom fields available on the issues retrieved through your search. They always…

Hi @Sylvia Takla, Additional to the workflow status you see in your screenshot, Epics have an additional Epic Status. It is an additional field that is usually not visible on screens, but the most common place where it is set is from the Epics panel in the backlog view of your scrum or kanban board. If you click on an Epic…

Hi @Joe Moss, If your releases have a release date, they are displayed on the roadmap as a big dot: You cannot display them as horizontal bars on the timeline. But if you select those dots and activate the highight on timeline option, they will be marked with a vertical line across your timeline view, so you can clearly…

Hey Chris, No, the calendar is a feature of business projects only. And right now I am quite sure that filtering options for the different views are not available yet either (the product is so new that I'm exploring it too as we speak). It is built on the foundations of company managed projects, though (with configuration…

Hi @Francesco Visconti, No, that is not what it is designed for. Tempo (Timesheets) is a time tracking app where you log work against Jira issues. Theoretically you could attach your documentation to the issues you are logging absence against. However, I would strongly recommend you not to do that. Medical records are…

I think you're right about the access part being an issue on Amazon's end. Access to service desks can be configured on a per project (service desk) basis and if they choose to manually assign access, then it's perfectly normal that you can't access any content.

The above screenshot is from the actual site you shared. I haven't signed up for an account myself as I don't have any reason to do so. But I went right up to the screen where all I need to do is hit the sign up button. It is essential that you access from a browser window where you are not logged in with an Atlassian…

Hi @kpconnell1132, There's a chance that your account is simply not registered on that site. Try to access the site from an incognito window of your browser. If you don't have an account yet, you should be able to sign up for an account there: Hope this helps!

Hi @Suma Pralhad Kustagi, If your boards are using the same query, the question is: what is the difference between your 2 boards? In such scenarios, the difference usually is that both boards have different statuses mapped to the board columns. In that case, make the statuses mapped on each board explicit. Suppose board 1…

Hi @RT, Have a look at this page on smart values. It does reference the first release date related to fix versions listed on an issue (what you are trying to do may be a bit tricky, as release dates are not necessarily filled out and an issue can be linked to multiple fix versions): }} {{issue.fixVersions.releaseDate.min…

Hi @Chris Covert, Welcome to the community! You are looking at the very first release of Jira Work Management. The calendar view is indeed a very useful new addition, limited to JWM / business projects. Issues are displayed based on due date now. So spreading an issue across multiple dates is not possible yet. More details…

Oh, it seems you want to change your site url. The procedure for that is described in this support article. I would recommend you to reach out to Atlassian support first to see if they can rename it for you. If not, there's still the workaround to create a new site and import the old site into the new one. 

Hi @Johan Eikeland, Insight is included in Jira Service Management Cloud Premium and no longer available as a separate app in the marketplace anymore. If you want to start using the app again, you'll need to get a subscription on the JSM Premium plan. From the Licensing FAQ : Hope this helps!

Hey @상욱 안 , You seem to be a bit lost in translation. There is no such thing as a team managed plan. You have team-managed and company-managed projects. Advanced roadmaps are a feature of the Cloud Premium plan that you are paying for. And advanced roadmaps allow you to create a roadmap (called a "plan") based on data from…

Hi @Alana Fernando and @kanchana wijerathna, The migration assistant does have limitations, that is true. There are other methods as well, but those have limitations too. You can find a comparison of different migration methods in this article.

Hi @GuillaumeJolly, You can automate that, if you like. Here is an example of an automation rule to update the due date of an epic if one of it's child issues due date is later than the current epic's due date: When an issue's due date is updated, it looks up the issue's parent Epic and compares both due date. If the…

After you created an advanced roadmaps plan, you can disable the standard roadmap from you project's board (board settings > roadmap). As a workaround to quickly access your advanced roadmap (the plan), you can manually add a shortcut in the side navigation bar.