Walter Buggenhout Community Champion

Hi @Alex Jordaan and welcome to the Community! Out of the box, you can't. But if you create a JQL search that has all the data you want to assess, make sure you select story points as a column in the search results. Then export your data to csv and analyse them with Excel. From an agile perspective: don't do this. I mean,…

Hi @Blair, It depends what you want to do with those categories. If you would like to share tickets created by users with other users from their department, I would recommend looking into Organizations, as they actually group users and disclose sharing capabilities on the customer portal. If you already organise your users…

@Henrik Mattsson, About your additional question: What about the other process i suggested, i.e. setting up the new project manually and then transferring all the issues to that project? I moved a while ago, and if I remember correctly, I used this process. However, now I can't find the guide I used, so I might be wrong.…

Hi @Henrik Mattsson, Although not a simple process, the recommended workaround on CLOUD-11467 (open feature request to support migration of team managed projects) is to convert your team managed project to company managed and then use the migration assistant to migrate it to your other site. A reference to the conversion…

Hi @Bo Schlichting, I would suggest to have a look at the Jira cloud REST API to see where you can get. Hope this helps! 

Hi @Joby John and welcome to the Community! Your sprint capacity (in Jira, but basically in agile practice) is based on your team's past performance, or its velocity. You will be able to read that velocity from the velocity chart, once you have completed at least one sprint. Once you know your team's velocity, you will…

Hi @Manu Tyagi and welcome to the Community, What you are trying to do there is not possible with Advanced Roadmaps. Issues have a parent-child hierarchy in the tool, and the lower 3 levels of this hierarchy is based on the fixed Jira hierarchy: Epics -> Stories (tasks, bugs and other standard issue types) -> -> Sub-Tasks…

Hi @pablo and welcome to the Community! The most common places where you probably really want to make this replacement, is for issues that still require work to complete them and where the previous user was either the assignee (the person who 'owns' an issue) or the reporter (the person who created the issue). Your best…

Hi @Scott Buratt, Your suspicion is correct. There is a feature suggestion in the backlog for this, that you can track here: JRACLOUD-75977. Hope this helps!

Hi @thivyabrabha_g-external, Please don't share account information and links to domains here. This is a public forum and you may expose more than you need to. Apart from that, the error message suggests that the user you are trying to invite already exists on your site, but in a disabled state. Check in the user…

Hi @Loïc B., Could you try the following instead: current sprint is: '{{issue.sprint.name.toLowerCase()}}' For more info on sprint attributes in smart values, see this support article (locate the {{Sprints}} smart value) Hope this helps!

Hi @kaiya and welcome to the community! Single project rules also count as usage, but they are free to use without any limitations. It is a package thing: Jira has several plans for smaller to larger teams, with less or more capabilities. Smaller teams usually have less projects than bigger teams and automation does have a…

Hi @Joby John and welcome to the Community, I would suggest to update the dates in your csv file, so you have a consistent input format when you start your import. The import configuration only lets you specify 1 single format, so make sure the data you are feeding to the processing engine is consistent with that format.…

You can create the separate reports by project, as described in this related community question. But there's no out of the box visualisation gadget that I'm aware of that let's you do this cross-project. In that case you would have to revert to a reporting app. 

Hi @Vandyck Lai Kai Yong, With out of the box Jira, you could build your charts project by project and then add multiple gadgets to a single dashboard, each representing a project. Or you could create Jira filters that group the data across multiple projects. Examples could be: All issues assigned to the logged in user:…

Hi @Anu Anirudhan, It is virtually impossible to diagnose a permissions issue like this without information on how you implemented the change. Introducing a new portal would normally not impact the permissions that existed before, unless you have (unknowingly) modified group membership of your users or the permission…

Hi @Narelle Sartain and welcome to the Community! There is a dedicated Community Group for all the things related to Jira Product Discovery. The product is indeed still in beta and obviously still with a lot of potential to evolve. This article does have a list of known limitations, but several beta users have already…

Hi @Gold, Yoram and welcome to the Community! There is no automatic reporting available in Jira to uncover when epics (or other issues) were added to or removed from a release. The goal of the release concept (technically) is to make sure you can group the items you are working on towards this future goal/MVP, facilitate…

Hi @Nang Shwe Yea Oo, It may be a good idea to look for a partner in your area to help you set up things according to best practices and help you out with some additional training where needed. Having said that, let me attempt to give you some pointers that hopefully answer most of your questions. 1. About the common…

Working for an Atlassian partner, I was certified very early on for Jira Software and Jira Service Management. Over the years, I've collected quite a few skill badges to maintain those certifications (and build additional knowledge). I like the skill builders courses and related badges quite a lot as they tend to expand…

Hitting the accept answer button would be an awesome alternative 😅 - and gladly willing to have a beer or two at an Atlassian event some time too! Thx for the appreciation!

I wouldn't know how to interpret that either, @Marc Isikoff 😅. The displayName syntax is specific to reporter and assignee, not to any other custom fields you may want to refer to. Have a look at this support article on how to use smart values. It is indeed related to the new automation. But since you just migrated to…

Hi @Martine Costamagna and welcome to the Community! JQL always searches for issues, not worklogs. As a consequence, just a JQL search will not give you the possibility to search for time spent. You can have a look into a broad set of time tracking apps available in the Atlassian Marketplace and do some research to see how…

Hi @Fabio Sarmento and welcome to the Community! Email is a very poor work management tool, as the use case you describe very well illustrates. You can indeed use your project's notification scheme to send notifications to: * a specific email address (this could be an email alias for your team e.g.) * a user custom field…

Hi @Brandon Chaisson and welcome to the Community! Everything you do in Jira happens on issues. Create an issue, edit its details, add comments, log work: it all is linked to one and the same issue. So no, there is no way you can move this information to the project, as it does not exist there. The total number of hours…

Hi @Marc Isikoff, I don't know how that variable got in your configuration and where exactly it is. If it comes from customer notifications, you could use ${recipient.name} to specify the correct value. If it is in automation, you can use proper smart values to refer either to the assignee or the reporter…

😂😂😂

I'm a great fan of Homer Simpson's alter ego Max Power. It's still the same Homer who usually is legendary at messing up, but by simply impersonating this superhero character, he suddenly becomes super successful in everything he does. While nothing changes but a fancy jacket 😃

Hi @Rotem Snir and welcome to the Community! The reason why nothing helped without plugins is simply because there is no out of the box way to perform this type of search. You can display the linked issues column in the issue navigator when you search for issues so at least you can see the linked issues. While you can't…

Hi @Dawid S. and welcome to the Community! Navigate to admin.atlassian.com and navigate to Products for your site. On the left, there's a link to discover new products. Jira Product Discovery is one of the products you can add to your site from there. About pricing: who knows ... Only Atlassian probably knows if and when a…