Walter Buggenhout Community Champion

Hi @Maroline Johnson I am not really sure what you mean with moving a board to a different project. If you mean changing the board location, I would expect that should not impact any historical data. But as you also say you are moving issues from one project to another, that inevitably will have a lot more impact. A board…

Hi @LJ, It might be a simpler approach to use a filter subscription for this instead of an automation. To do so, just navigate to Filters > Advanced issue search and update your filter to: Project in (DLOG, DIG) AND issuetype = sub-task AND duedate >= startOfDay(5d) AND duedate <= endOfDay (5d) AND assignee = currentUser()…

I am not sure as I cannot see your migrated data. But sprints are created on boards. Since not all boards are migrated by JCMA (e.g boards from inactive users or boards based on multiple projects), I would not be surprised that the root cause is to be found in that area.

Hi @Ivan Andrieiev, On Jira cloud this is not natively possible. It appears there are a couple of marketplace apps available that might help you overcome this limitation, in case this is something you expect to happen regularly. Have a look at this related thread for some pointers. Hope this helps! 

Hi @Daniel Ronnstam, Try the following instead: project = VP AND issuetype NOT IN ("Code Web FE", "Code Mobile FE", "Code BE", "Code Admin", "Design Mobile", "Design Web", "Other Code", "Other Task") ORDER BY Rank ASC Hope this helps! 

Hi @Marco Vici, While a good (and even preferred) tool to help you migrate, the JCMA tool definitely does not cover everything in your migration. You may want to check out this support article to verify what does and does not get migrated with the migration assistant. Some of the things you mention are on that list and…

Hi @Neil Wills, Basically, you don't. An advanced roadmap is essentially a collection of views and features that work on top of issues and their data in Jira. It pulls in data via issue sources like a project, filter or board. It even has a built-in feature to hide issues that have been completed x months ago. So if you…

Hi @Angela, The issues won't be deleted. But Jira will detect that there are issues of the specific type in your project and will ask you to migrate them to a different issue type in your project (you cannot have issues in a project of a type that is no longer there). That may have some additional implications: changing…

Hi @Morten Dieckmann-Keden, Assigning an issue is normally done using the Assignee field. That field only lets you use single users (by design: the assignee is the sole individual currently in charge of that issue). The request to be able to somehow triage issues to a group of users is a pretty common request. You can fix…

Hi @Nik Jordanov, I suspect that the estimation statistic of your board is set to story points. Most likely, the story points field is available on your Chore issue type. If this is a company managed project, you may want to check the context of the Story Points custom field and - if it is available for Chores, remove it…

Hi @Christoph Ploner, Is it possible to enter the estimated effort to a certain issue for an individual team member? Advanced Roadmaps displays the issues as they are in Jira Software. Unless you split your tasks into sub-tasks, you only have one estimate field per issue, so you can only specify one single estimate per…

Hi @David Pleşu, Assuming you work in company managed projects, you cannot restrict editing of a single field with a setting of some sort, but this workaround may help you get there: Make sure that you have different screens for viewing / editing the issues in your project. That means you might need to add additional…

Hi @Ivan Andrieiev, Yes, that is technically possible. But since time is your trigger here and you seem to be using Jira Software, there's a few caveats to keep into account. You should use a scheduled trigger for your automation rule that checks every --- minutes / hours / ... if there are any issues created more than an…

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Hi @Darren.Fairweather You should be able to pull this off using a rule like this: Trigger the rule when a sub-task transitions to closed (the example is based on the template library and statuses / conditions do not match your use case 100%, but the essential pieces are there). You may want to add a condition in the…

You could always try to find out if there's any recent configuration changes via the Audit log (Jira settings > System > Audit log). From your question, it seems as though you're using a team managed project. Don't expect to find very detailed information about your specific project, but you could try to find out if…

Hi @shahrulhafizi and welcome to the Community! Based on the information in your question, this is a bit of a guessing game 😅. But my best guess would be that you may have sub-tasks in your project. These display in list view, but not on the board. If that is the case, that is behaviour that you cannot configure afaik and…

Hi @Anshul Aroram Yes you can add additional dependencies in Advanced Roadmaps. Just navigate to Plans > Settings and over there, select the Advanced Roadmaps Dependencies page: You can add additional dependencies here and determine how they behave in terms of scheduling. Hope this helps! 

Hi @petru bumbar Issue types are the foundation for a lot more that workflows. They also determine what fields you see on screens for example. You may e.g. have configured Story Points on stories, Environment and root cause on bugs and so on. Jira is just making sure here that you don't lose any data when you make this…

@Andrea Marasca, The screenshots you shared there are from legacy automation on the server platform. If you are on Jira 8.20 (server? data center?), check if you can find Project Settings > Project automation instead, That should offer you a much newer feature set. If you have Jira Server, you may have an old version of…

Hi @Darren.Fairweather and welcome to the Community! Before creating the link, add a branch to your automation rule to ensure that you are creating a link from the newly created issue to the trigger issue. Your rule would look somewhat like this: Also, make sure that the rule's scope is set to at least both projects…

Hi @Andrea Marasca and welcome to the Community! You should be able to pull that off with a rule that looks somewhat like this: * Trigger: Field value changed * Condition: Issue fields condition * Action: Send email Hope this helps!

Hi @Audrey Smith and welcome to the Community! @Joseph Chung Yin correctly describes how you can verify if Confluence is indeed properly available on your site. You need admin permissions to get there (which you do if you set up the site yourself, but regular users don't). The quickest way to access the product should be…

Hi @Yeomin Kim and welcome to the Community! Your Confluence administrator should be someone inside your organisation. Usually, that would be someone from IT. If you have an IT service desk in place or a way to ask for help with IT related problems, that seems like a good way to start. Hope this helps!

@David Fang, Have a look at this support article to learn more about how a migration actually goes. There's a section there about user migration (the following screenshot is taken from that article): That means you will have to manually grant access to the users of your choice to add them to your site before they get their…

Hi @Gregory Kremer, Navigate to the project where you created the fix version initially. In that project's board, navigate to the releases section. Next to the release name, click the ... button and select the Edit option from the menu that appears. You should be able to update the name there. Hope this helps! 

Hi @Karissa, Just to make sure there is no misunderstanding: the Edited label you see does not tell you anything about the plan. It just says something about the view that you are currently looking at. When you change the filter or grouping settings of a view, add custom fields, expand columns on your screen and stuff like…

Hi @Alex Kiselev _Itransition_, You can find the list of what gets migrated and what doesn't with the cloud to cloud migration assistant in this support article. For team managed projects, you can either migrate them to company managed before your migration or manually create a project in the target site and use csv export…

Hi @David Fang, You are billed on a cloud site based on the number of users with product access. If granting users product access is what you understand by "activating them", you are indeed correct. As long as you don't have users in your site, you are using 0 licenses and that will cost you nothing. Hope this helps!

Hi @Ignacio Cobos Rey, That's a difficult one without a view of your configuration. If the data set behind your board does contain issues in the on hold status, I can only think of 2 possible reasons why they don't appear in your swimlane: * Because the On Hold status is not mapped to a column on your board. That way they…