Kristian Walker _Adaptavist_ Community Champion

Hi Andy, Thank you for your question. I can confirm that the ScriptRunner for JIRA Cloud plugin is unable to perform any dynamic validation on issue forms to link or hide fields like the server version can with the Behaviors feature. Also I can confirm that the plugin cannot dynamically populate field values like it can in…

Hi Todd, Yes Atlassian had an incident yesterday which caused marketplace to be unavailable which is detailed on their status page at https://developer.status.atlassian.com/ I hope this helps. Regards, Kristian

Hi Sean, I can confirm that the ScriptRunner for Jira Cloud plugin provides Evaluate Condition feature for Script Listeners using the Jira Expression Framework as documented in the Atlassian API documentation page located here or in the documentation page located here. We can confirm that when viewing the Jira Expression…

Hi Michael. I notice you have marked your question as Jira Cloud but this code is for Jira Server and will not be compatible in Jira Cloud as Atlassian does not provide the same Java API in cloud and only provides a Rest API. I would advise re categorising this ticket as Jira Server if it is related to Server so that users…

Hi Mateusz, I can confirm that you can share a ticket once it is created by writing a Script Listener which is configured to fire on the Issue Created event for the Service Desk project. The script for the listener would need to add the users to the Request Participants field which it can do by making a call to the Edit…

Hi David, Thank you for your response. I can confirm that to achieve your requirement of setting a label of rework when an issue is transitioned back to the In Progress status that you can use the Modify Issue post function provided by ScriptRunner for Jira Cloud. You would do this by adding this post function onto the…

Hi Narenda, Thank you for your question. I can confirm that is only possible to run ScriptRunner for Jira Cloud scripts from inside of the ScriptRunner for Jira Cloud plugin. Currently it is not possible to increase the 60 second timeout we impose inside of ScriptRunner for Jira Cloud and the only workaround is to reduce…

HI Vijay, Thank you for your response. I can confirm we have received your question through our support portal but I have cross posted my response below so other users with the same question can see it here. I can confirm that it is not possible to achieve your requirement of Bulk activating users and deactivating users…

Hi Olga, You are welcome. Stories will continue to show unless your JQL has a condition in it to not show issues in the complete status e.g Done or Closed. I hope this information helps. Regards, Kristian

Hi Olga, Thank you for your question. I can confirm that the way that the filter synchronisation works is buy when you save a filter inside of the enhanced search page that it creates a copy of the filter as a standard Jira filter and after the synchronisation period specified in the Filter sync interval period parameter…

Hi David, I can confirm that currently we are still unable to offer the Copy Project script inside of ScriptRunner for Jira Cloud but that we are looking at ways to do this in future and would advise watching the plugins documentation pages to see if this feature is added in future. Regards, Kristian

Hi Varzinifilho, I can confirm that it would be possible this requirement using the ScriptRunner for Jira Cloud plugin. To achieve this requirement you would need to create a Script Listener script which is configured to fire on the Issue Updated event. The logic for the script would then need to get the current date as…

Hi Ilya, Thank you for your question. I can confirm that you can achieve this requirement using the ScriptRunner for Confluence Cloud add on by configuring a Script Listener which is configured to create Jira issues when a page is created inside of Confluence. I can confirm that the documentation page located here details…

Hi Tamas, Please note that this code provided is for Jira Server and will not work in Jira Cloud which this ticket is marked as due to the fact Atlassian only provides a Rest API in Jira Cloud and does not provide a Java api in Jira cloud like they do in Jira Server. You can see further details between the cloud and server…

Hi Uday, I can confirm that ScriptRunner for Jira Cloud provides the workflow conditions and workflow validators features that could be used to achieve this requirement and you can see further details of how these work here and here. I can confirm we also have a sample condition located here which you will be able to take…

Hi RIka, I can confirm in your support ticket, we have responded and given an example of how to basic authorization but also that approach there may work allowing you to provide your email and password/token. Also you must use the create syntax that we have provided an example of as this is the correct syntax for creating…

Hi Rika, Thank you for your question. I notice you have submitted the same question through our ScriptRunner for Jira Cloud support portal and we will continue to assist yourself on the support portal. However, I can confirm that ScriptRunner for Jira Cloud uses the UniRest library for running Rest API Calls and you should…

Hi Nataraju, I can confirm that the following example located inside of the ScriptRunner for Jira Cloud documentation on the page here shows an example Script Console script to extract the values from a Multi Select List field. You will be able to use this example to see how to extract the values from a Multi Select List…

Hi Rana, I can confirm that unfortunately that is not possible to achieve you requirements with the ScriptRunner for Jira Cloud plugin. The reason for this is that the plugin is unable to perform any dynamic validation on issue forms to link or hide fields like the server version can with the Behaviors feature. Also I can…

Hi Younous, Thank you for your question. I can confirm that Project Configurator does not handle ensuring that plugin versions or Jira versions are the same between the source and target instances. This means that you will need to ensure that the source and target Jira versions are the same versions and that the plugins…

Hi Barb, I can confirm that unfortunately it is not possible to achieve your requirement of hiding fields in a Request Type based on Group or Project Role with ScriptRunner for Jira Cloud. The reason for this is due the fact that the plugin is unable to perform any dynamic validation on issue forms to link or hide fields…

Hi Ahmet, I am not sure if this is possible with ScriptRunner for Jira Server and I would ask you to raise a new question tagged with Jira Server so another member who is more familiar with the server version can answer this question. Regards, Kristian

Hi Fi Quick, Thank you for your question. I can confirm that the ScriptRunner for JIRA Cloud plugin is unable to perform any dynamic validation on issue forms to link or hide fields like the server version can with the Behaviors feature. Also I can confirm that the plugin cannot dynamically populate field values like it…

Hi Ryan, I can confirm that built in Jira Cloud has the Separation of Duties condition condition built in as described here which may help you to achieve your requirement as this prevents a user from transitioning an issue if he has already transitioned an issue to another step in a workflow previously. Otherwise the…

Hi Tanya, I can confirm that ScriptRunner for Jira Cloud does not provide any built in Reports or JQL Functions to search for issues where the project key has changed. However, I can confirm that Atlassian do provide an Get change logs API and we have an example of how to use this API located here. Using this API you could…

You are welcome Oleksandra.

Hi Oleksandra, I can confirm that ScriptRunner for Jira Cloud does not provide any JQL functions to search for test cases and that does not provide the ability to create your own JQL functions as the API's to allow this do not exist inside of Jira Cloud. I would advise contacting the vendor who makes your plugin that you…

Hi Dylan, I can confirm that it will not be possible to achieve your requirement with ScriptRunner for Jira Cloud as Atlassian does not provide any API's that I am aware of to automate actions inside Atlassian Access or Keycloak in Jira cloud. However, I would advise contacting Atlassian directly via there support portal…

Hi Denbi, Thank you for your question. I can confirm that the ScriptRunner for Jira Cloud plugin works differently to the ScriptRunner for Jira Server plugin due to the differences in architecture between the server and cloud versions of Jira. Inside of ScriptRunner for Jira Cloud the JQL filters are created on the…

Hi Joao, I can confirm we have an example script located here which can be run on the Script Console as the ScriptRunner add on user and shows how to set a Multi User Picker field by passing the array of users account ID's and you will be able to use this script as a reference guide to help you create the script that you…