Tarun Sapra Community Champion

Hello @Yogesh Mude Is the issue still present or has it been fixed.

Hello @Yogesh Mude An easy way I use to troubleshoot such scenarios is that I try to import a single row of the CSV with limited columns (summary, description etc) basically system fields and then slowly add columns for custom fields. This way while importing you should be able to import CSV with system fields but once you…

Hello @Markus Does your board filter fetch issues belonging to both issueTypes? Can you share your JQL. ALso is your workflow scheme having 2 different workflows published? The status for both workflows can also be present in the column configuration of the board and thus present in "unmapped" status i.e. statuses which…

I too prefer to use "customField.updateValue" as opposed to "issueManager.updateIssue" 

Hello @Daniel Juravski You can do that using Script runner plugin to update the second custom field on the post-funciton of the transition or you can also use the "behaviour" module of the plugin which uses JS to update the second custom field value on the create screen itself.

Hello @Vilmos Koschek Reports based on Times pent per user is not supported out of the box, though you can take the JQL export in excel and then do analysis in the excel itself or you can use plugins. Please go through these discussions…

Hello @Jorge_de_Carlos Your question is very broad and it depends on how your teams works. Generally you can choose todo either of the two things for tracking the ticket to production * Extend the workflow to add release specific status like "Ready for UAT", "In UAT" , "Integration testing", "Ready for Prod", "In Prod".…

Hello @Stefan Jonsson It still seems to be an indexing issue, thus my suggesiton is to delete the index folder completely and restart the instance and that should do the trick. Stop JIRA Make a backup of the following directory and all its sub-directories: $JIRA_HOME/caches/indexes Remove that directory and all its…

Hello @Merel Roest When you say " because I can still see issues from the last sprint in my current sprint in the "done" section. Its like we moved the "done" issues to the current sprint." Is your done section the "right most" column on the board? Because Jira sprints considers an issue as done when it moves to the right…

Hello @Stefan Jonsson Strikethrough only appears on an issue if the resolution is set and if the resolution "unresolved" then there shouldn't be any strike-through, could you please share screenshot of an view screen (issue view) of an issue which is strike-through but in open state and also please share the list of…

Hello @Ricardo Caeiro In the board configuration section of every board in the "General" tab there is a section called "Projects in board" which lists the projects whose issues are displayed by the board. So the option in JIRA (3 dots) displayed under the project's icon displays the "Boards In the project", these boards…

Hello @Greg Small You can write a JQL for the"user" which you are interested in and then the JQL filter can fetch the issues from all boards/projects or you can also create a generic filter and have a pie-chart based on assignee for the search results returned by the issue filter.

Hello @Jorge_de_Carlos Story points is just a normal custom field and that's it! :) Thus, as any other custom field you can map the custom field to "SupportTask" issueType and it should work easily. Please see how to configure custom field…

As shared by @Alexey Matveev, JIra will create new IDs. Migration of Ids will only increase your trouble and introduce inconsistencies within the platform thus my suggestion is not to go ahead with migration of Ids using plugins or something like that, just migrate the custom fields(names)

Hello @Packialakshmi Subramanian If you are satisfied with the answer then please accept/upvote the answer. thanks.

Hello @Packialakshmi Subramanian Adding a new column (sprint) which displays sprint information is currently not possible and would require change in core jira code. In your screenshot the issues listed have a link on top right called "view in issue navigator" when you click on that click you will be redirected to an issue…

Hello @Sourav Modak Here are the details on "Collaborative editing" which you can switch off if you desire so. https://confluence.atlassian.com/doc/administering-collaborative-editing-858772086.html

https://jira.atlassian.com/browse/JSWSERVER-9167 Your estimates should be on stories only then it will be taken into account as per the above open issue. From the comments on above ticket it affects Velocity chart since we estimate in sub-task level and the original estimate for parent is 0

Hello @kalyani gupta Possible duplicate here - https://community.atlassian.com/t5/Jira-Software-questions/Velocity-chart-doesn-t-show-data-in-hour-estimation/qaq-p/7628

Hello @Yogesh Mude If you are looking for a single gadget displaying all the information across all the boards together then I think it's best to write a custom gadget.

Hello @Yogesh Mude As far as I am aware all the Agile gadgets (sprint burndown, wallboard etc) are per board thus it's better to use one gadget per board on a dashboard to display information about all the boards. But if you want to use only one gadget for all the boards then it's better to explore apps like eazyBi or…

That's great to hear @Tejvir Saggu , could you please accept the answer so that others are helped as well.

Hello @DILEEP KUMAR For worklog permissions you will have to make sure that the user doesn't have the following permissions related to worklog in the project's permissions scheme * View All Worklogs * Work On Issues If the user doesn't have above 2 permission then he won't be able to log work nor will he be able to see…

Hello @Aisha M Please try this code import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.issue.ModifiedValue import com.atlassian.jira.issue.util.DefaultIssueChangeHolder def customFieldManager = ComponentAccessor.getCustomFieldManager() def issueManager = ComponentAccessor.getIssueManager() def…

Hello @jameer ahamad If you want to upgrade the tier then you won't loose the amount you have already invested. The exact amount you will additional have to pay will depend on your product and the new user tier that you will upgrade to. You have to request a new quote as stated in docs Visit the Quote & Order Form and…

Duplicate Is there a Rest API call to get a list of all Issues? https://community.atlassian.com/t5/Answers-Developer-Questions/Is-there-a-Rest-API-call-to-get-a-list-of-all-Issues/qaq-p/477942

Ok, Could you please paste the complete code again in code macro and mention the type of each custom field being used in the code

If the custom field is of type string then it should work fine as you are type casting it to string, thus can you try executing the script

The if statement should be if(value == "initial") instead of if(CustomFieldValue==initial) And instead of epicLink.updateValue(null, issue, new ModifiedValue(issue.getCustomFieldValue(ATOTTS4-107), epicIssue),new DefaultIssueChangeHolder()) you should write epicLink.updateValue(null, issue, new…

Hello @[deleted] Welcome to the community. You can use Jira's API to create issues from selenium test cases, please see the link below Possible duplicate - https://stackoverflow.com/questions/16827989/how-to-report-failed-testcase-in-jira-using-automation