Tarun Sapra Community Champion

You can add a workflow condition that - User is not in group of "service-desk-agents" or User not in role of "Service desk team" Workflow conditions help you show/hide transition button based on some condition so based on above condition you can hide the transition button for users either in a specific…

Possible duplicate - https://community.atlassian.com/t5/Answers-Developer-Questions/How-to-pop-up-a-new-window-for-Web-item/qaq-p/516617 

This might be because of this issue - https://jira.atlassian.com/browse/JRASERVER-63769

Boards are nothing but a "view" on the issues. Sprint is not based on boards rather it's on issues which belong to the sprint. As sprint data is carried by the issues. Thus, if you write a JQL filter for a new board such that it fetches the issues on the board having sprint X then you can start Sprint X on the board. But…

I don't think it's possible as this moment - please see here - https://jira.atlassian.com/browse/JSWSERVER-14684 Nor have I come across any plugins which gives users the ability to do this particular customization.

This can be achieved by using JQL (replace X and Y with your values) label = X and project = y This will get you all the issues with the sprint label and then create a pie chart with the "statistic type" as resolution field and that will show you the exact percentage of unresolved issues. You can also save this chart on…

Currently it's not possible, please vote for this open request - https://jira.atlassian.com/browse/JRASERVER-1991

Good to hear that you have finished the first part successully, let me know if you face any issues in the 2nd part.

"Delivery Date" is not a system field, rather it would be a custom field in your JIRA instance, thus it's not available on the default issue object. Please see here -https://scriptrunner.adaptavist.com/latest/jira/builtin-scripts.html#_send_a_custom_email

For strategic and roadmap planning, you can also try JIRA portfolio - https://www.atlassian.com/software/jira/portfolio/agile-roadmap-planning

Hello @Germain Vincent Earlier you were getting - groovy.lang.MissingMethodException: and now it's NullPointerException, can you please also post the exact stack-trace and add checks as I have shred on the gist

Hello Germain, can you post the whole code on github gist and also the screenshot of your workflow postfunction order from JIRA

Script runner plugin has a post-function called "fast Track transition" which you can use to transition the issues to another status . You can add this post-function in the create transition and if the custom field value is greater than 50000 then you can directly go to the status you require using the transition which you…

AWS cloudformation seems to support JIRA data center, which you have been reading. But JIRA is an Java application and can be installed easily on aws ec2 just like any other application, if you want to save time on configuring then I would suggest go with a deployment provider to get you started with it on the cloud and…

Well, you can have the AWS ec2 machine and wget the latest JIRA version and setup mysql and that would get you started with the JIRA installation. Here's step by step guide http://www.dsmorris85.com/how-to-set-up-jira-on-amazon-ec2/ And here's a service that will do it for you at very low cost.…

I couldn't find a class called "Custom" in the APi that explains the error, can you try like the code given in this sample- https://idalko.com/use-behaviour-functionality-script-runner-show-hide-fields/ i.e. directly check for value form the customfield instead of using "as" andif it still complains try putting a cast to…

Yes, ofcourse you can add user defined fields(called custom fields) in JIRA and define their types (Text field or select drop down or multi-select etc) Please see the docs -https://confluence.atlassian.com/adminjiraserver071/adding-a-custom-field-802592519.html Also, see how to configure a custom field…

Hello Ahmed, From the docs - * Restricting users from Ranking issues — Only users with the Schedule Issues and Edit Issues Project Permissions are allowed to modify the Rank of issues in the backlog. If you would like to prevent users from doing this, restrict their Schedule Issues permissions. * Restricting users from…

You can use the concept of JIRA listeners, these are basically codes that are eexcuted when something changes and do something specific. Genenrally you need to write a plugin for it. But if you have script runner plugin installed then you can write a script listener which is listening for change on "story point" field and…

Both these scenarios can be achived using Script runner JIRA plugin. 1) For first case use Behaviour plugin, wherein you can modify one custom field based on the value of another. Following things can be done The behaviours functionality allows an administrator to create one more or behaviours. A behaviour defines how…

If you don't want to add "Issues to epics" then the best possible alternate is to link them. And while linking you can use custom link names like "depends", "relates" etc etc https://confluence.atlassian.com/jiracoreserver073/linking-issues-861257339.html

Start and end dates are generally associated with Releases. In the portfolio you would have mapped epic/stories/themes with releases and releases always have start dates thus this might the reason for these start dates.

JIRA doesn't support it out-of-the-box but if you have script runner plugin installed then you can easily do it using the JQL function issueFunction in parentsOf("type = sub-task and status != 'open'") and type = Task

This should do the trick - https://confluence.atlassian.com/jirakb/how-to-enable-autocomplete-renderer-for-multi-select-custom-field-in-jira-754978239.html Another detailed discussion here - https://community.atlassian.com/t5/JIRA-questions/Creating-a-custom-field-with-autocomplete-text-field/qaq-p/53806 

Hoping this helps, if not, please share more information with some screenshots

Hello Helen, In the cloumn configuration for the board, make sure that the current status of the missing ticket is mapped to the coloumn, as this is one of the primary reasons of tickets coming in search results but missing on the boards. Also, sometimes boards have sub-filters in Kanban like "fixVersion in…

Hello Annette, JIRA 7 onwards you can select the option "create with shared configuration" while creating the project, this would copy workflow scheme, screen scheme, field, notification scheme of the mentioned project into the created project. Please read more about it here-…

Can you put log.debug("issue is ----->" + issue); before issue.getParentObject() and is this post-funciton after the built-in "create postfunction" And from the above log output see what's getting printed in the log file. Also split the code like MutableIssue parentIssue = (MutableIssue)issue.getParentObject();…

subTasks.find { it -> it.status.name == "WAITING" } This should fetch the next sub-task who has the status = "WAITING" (make sure it's caps if it's caps in your workflow otherwise match the case) 

Try with "find" operator, wherein the mement you find the sub-task in "waiting" state you make it go to "TO DO" and then return true. As with .each in groovy you can't break the execution. See sample here https://stackoverflow.com/questions/3049790/can-you-break-from-a-groovy-each-closure