Tarun Sapra Community Champion

Hello @Becky Sanger Yes it's very much possible to have jira projects be given "Anonymous access" i.e. Users can browse the projects without the need to login and thus they won't count towards user license. Please read about it here…

Hello @Aisha M Yes, this script is meaningful, quick query is your customfield "customfield_10259" of type String? i.e. is it a text field?

The most important thing to note here is that, as stated in the docs Licenses cannot be combined to create custom tiers (e.g., a 10 user license and a 50 user license will not produce a 60 user license), and custom tiers are not available for purchase. Thus, you have to buy upgrades as per the user tier offered by…

Hello @jameer ahamad You will need to upgrade your license if you hit your license limit. And it's possible to have an upgrade of an existing license. Please see these articles from Atlassian about it https://confluence.atlassian.com/jirakb/what-happens-when-i-reach-my-licenses-user-limit-in-jira-374997459.html…

Hello @Aisha M You don't need two scripts, in a single script you can fetch the custom field value as described in the links which I have shared and then if the value meets your condition then you can set epic link. Psuedocode If(yourCustomField value == what you want) { then epicLink.updateValue(null, issue, new…

Hello @Nic Steenhout Please see the KB article about this "How to change Multi Select custom field size using script" https://confluence.atlassian.com/jirakb/how-to-change-multi-select-custom-field-size-using-script-646447422.html

Hello @Pranjal Shukla You would need to hide the priority field from the field configuration as it's a system field and by default present on the issue view screen. Possible duplicate https://community.atlassian.com/t5/Answers-Developer-Questions/How-can-I-remove-Priority-Resolution-Labels/qaq-p/554339…

Hello @Markus Your requirement is supported out of the box in Jira, in the "create screen" of the required issue type which add the field "Linked Issues" and then while creating the issue you can easily link the ticket to existing issues.

Hello @Phani Sitaram Tekumalla I don't think it's possible to schedule automatic backups via APIs as of now. Please see this open ticket https://jira.atlassian.com/browse/JRACLOUD-28733

Hello @Giridhar Naik If you are talking about "Issue links" then you can link your tickets in CSV with existing JIra issues. Please see this documentation https://confluence.atlassian.com/jirakb/how-to-import-issue-links-from-a-csv-file-740262715.html The process for importing Issue Link through CSV is similar to importing…

You can write a JQL fixVersion = 201809 And then in the issue navigator view select the "column" project and then you can see the list of projects for the mentioned fixVersion and you can also take an export of the search results and filter on the only unique values for the project. 

Hello @Brian Sweet Emails sent by JIRA on events like issue created are using velocity templates to generate the content of the email. If you wish to add more content to the emails being sent on specific events then you would need to customize the corresponding velocity template. Please see the official documentation about…

Hello @Karthik Sriraman I suggest you to go through this document which gives step by step explanation of how to setup the knowledge base space https://confluence.atlassian.com/jirakb/guide-to-link-knowledge-base-to-jira-service-desk-for-unlicensed-user-816677228.html Use the permissions based on "unlicensed users" i.e.…

Try this code import com.atlassian.jira.component.ComponentAccessor def userManager = ComponentAccessor.userManager def userKey = userManager.getUserByName("<insert your username>").getKey() issue.setAssigneeId(userKey)

Please try this code (ignore any compile time warning) import com.atlassian.jira.component.ComponentAccessor def customFieldManager = ComponentAccessor.getCustomFieldManager(); def cf = customFieldManager.getCustomFieldObjects(sourceIssue).find {it.name == 'Direct Manager'}…

Hello @lukasz luniewski Glad to know that it's working now, please accept/upvote the answer so that others facing similar issue are also helped. thanks.

Hello @lukasz luniewski This is strange that the epic panel is empty. Could you please share if you are able to see epics in the issue navigator view of the query labels in (TO_PMO, TO_SOC, TO_SYSOPS, TO_DEVOPS, TO_ARCH, TO_TONS, TO_SD) ORDER BY Rank ASC

Hello @lukasz luniewski Could you please share the JQL which is being used to fetch the issues from other projects. So it will become easier to debug as to why epics aren't being fetched. Also, my suggestion is that if you are aggregating issues from various projects to show to management based on filters / dashboards etc…

Hello @Rangarajan Parthasarathy This is not possible is Jira as Jira service desk is an application interface over core Jira and under the hood JIra uses project keys followed by sequence number to identify issue keys. There is a similar question on this forum about having issue keys based on issue Types, please see here…

Tempo timesheets is the best plugin out there for managing time-sheets. My suggestion for you is to create a filter which fetches issues and linked issues and then in the timesheet export the report based on the worklogs extracted from that filter. In order to create such a filter to fetch linked issues based on various…

hello @zhaoyawei Could you please provide more clear details as yo what exactly you want to achieve? Here are some functions which you can use if you have SR plugin installed https://scriptrunner.adaptavist.com/latest/jira/jql-functions.html#_subtasks

Just noticed that you are using structure plugin. All documentation here https://wiki.almworks.com/display/structure/Structure+REST+API+Reference

By existing structure do you mean that you are currently using Jira portfolio for place epic under feature.

Glad to know @Dan27 that it worked! :) Please accept/upvote the answer so that others are helped as well! Thanks.

You can trigger a REST call to create a issue in JIRA in case of build failure.

Use this and if it doesn't work, please share the exact error which you are getting import com.atlassian.jira.issue.Issue; import com.atlassian.jira.issue.fields.CustomField; import com.atlassian.jira.issue.CustomFieldManager; import com.atlassian.jira.ComponentManager; import com.atlassian.jira.util.ImportUtils; import…

What's the type of your custom field? Also, could oyu please use code macro to paste your code as that makes it more easily readable.

Sample code here https://community.atlassian.com/t5/Marketplace-Apps-questions/Basic-method-to-update-a-custom-field-with-Scriptrunner/qaq-p/362875

Hello @Dan27 You are using issue.setCustomFieldValue But in the docs it's not the recommended way void setCustomFieldValue(CustomField customField, Object value) Sets a custom field value on this Issue Object, but does not write it to the database. This is highly misleading. To actually set a custom field value,…

Hello @Deepak Sandilya Currently, your requirement is an open ticket- https://jira.atlassian.com/browse/BAM-2537