Tarun Sapra Community Champion

Open ticket about the types of custom field not supported by JSD https://jira.atlassian.com/browse/JSDSERVER-86

https://confluence.atlassian.com/servicedeskserver0311/setting-up-request-types-946628502.html#Settinguprequesttypes-CustomizingFieldsCustomizethefieldsonarequesttype

Hello @Toby Challacombe Possible duplicate - https://community.atlassian.com/t5/Jira-Service-Desk-questions/how-to-put-custom-fields-in-JIRA-Service-Desk-customer-portal/qaq-p/28692

Hello @Margaret Rozali CSV import is provided in two ways by Jira. One for normal Users and other for Admins. Admins have much more options available when importing CSV file in jira thus my suggestion to you is to try via an admin account or contact your local admin.

Please use CSV Import in the admin section, using * Select Administration > System > Import & Export > External System Import. * Select CSV to open the CSV File import page.

Hello @Margaret Rozali It's possible to import issues into multiple projects using the CSV importer Docs -https://confluence.atlassian.com/jiracoreserver077/creating-issues-using-the-csv-importer-945535257.html From the above link Importing issues into multiple projects You can import issues from your CSV file into…

Hello @Andrew Striletskyi Is it happening on all browsers or only on specific browsers? You need to contact Atlassian support if this is happening on all browsers https://support.atlassian.com/contact/ 

Hello @Tom Schülke Your requirement is a pretty common one, i.e. ability to "mention" group instead of just users. Currently it's an open request and tracked here https://jira.atlassian.com/browse/CONFSERVER-23015 There are workarounds mentioned in the comments of the above ticket, hope this helps.

Java 8 time features (this will work in groovy as well) https://www.baeldung.com/java-8-date-time-intro

Since the duration of month also varies (30, 31, 28 or 29 (leap year) days) thus hardcoding the days won’t always work Scripting seems to be the possible solution Please see here how to write an custom JQL function https://scriptrunner.adaptavist.com/latest/jira/custom-jql-functions.html Or a custom JQL plugin…

You are passing "java.sqlTimestamp" instead of expected types in the method Possible solutions: endDate(java.lang.Long), endDate(org.joda.time.DateTime), Try something like this , there System.currentTimeMillis returns current time in long. def newSprint =…

https://scriptrunner.adaptavist.com/latest/jira/scripted-fields.html

Similar questions with sample scripts https://community.atlassian.com/t5/Jira-questions/Scripted-field-to-sum-story-points-of-issues-linked-to-an-epic/qaq-p/456350 https://community.atlassian.com/t5/Jira-questions/Scripted-field-sum-of-story-points-of-linked-issues-only-with/qaq-p/33025

Hello @Santhosh Vegolam Without plugin it's not possible, I have done this using Script Runner's Scripted field. There are other plugins like "Power scripts" as well but I have used Script runner so can tell from experience that using scripted fields is the solution to your requirement.

def sprint = sprintServiceOutcome.getValue().find {it.name == "my_sprint_name"} as Sprint def newSprint = sprint.builder(sprint).endDate(<Your Date in long>).build() def outcome = sprintManager.updateSprint(newSprint) This should do it, above code doesn't include logging thus please add loggin as per the example link…

Just to add to @Alexey Matveev's answer, you can use the sprintBuilder and use the existing sprint object but set the new endDate which you want. Set new endDate using the builder https://docs.atlassian.com/jira-software/6.0.7/com/atlassian/greenhopper/service/sprint/Sprint.SprintBuilder.html#endDate(java.lang.Long) Use…

Another plugin for the cloud https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview

Hello @Gary Bailey Naively it's not possible, since you want to increment the custom field after the workflow transition then you can use "Script runner" for cloud for this purpose. There might be other plugins as well which might be able to do this. code sample here…

Hello @Support For learning how to create workflows, please go through this documentation https://confluence.atlassian.com/adminjiracloud/working-with-workflows-776636540.html

Hello @Srikanth Kola Yes this is possible go to <siteurl>/secure/admin/SiteDarkFeatures!default.jspa And disable the dark feature "com.atlassian.jira.agile.darkfeature.splitissue" This will disable the split issue feature

Hello @Support What you require is easily doable in Jira and can be implemented very nicely. Basically have a single workflow for the features and make sure first few steps of the workflow decide "what needs to be done" and the second part of the workflow comes into play if the Scrum team actually works on the ticket. So…

Hello @Dominic Price The Agile topic I am most interested in right now is "Agile Metrics". Based on your experience, could you please share some key Agile metrics that validate whether or not the ongoing Agile transformation or Agile practice are delivering value or not. Especially if you can share some Agile metrics which…

Hello @Krithica Gowri Shankar I guess you are using an plugin to transition other sub-tasks to rejection. In this case you can customize the post-function to add the comment in all sub-tasks and that comment should be copied to all the sub-tasks. If customizing the post-function isn't possible then you can write a custom…

Hello @Jorge_de_Carlos For active sprints there is a function called "openSprint()" https://confluence.atlassian.com/jiracoreserver073/advanced-searching-functions-reference-861257222.html#AdvancedSearchingFunctions-openSprints() When you say "closed" tickets it genrally means "resolution is not EMPTY" or it can also mean…

Hello @Mobileye Atlassian Licenses You have to use escape characters while searching. Please see here https://confluence.atlassian.com/jiracoreserver073/search-syntax-for-text-fields-861257223.html#Searchsyntaxfortextfields-escapingEscapingspecialcharacters:\or\\

Hello @vishal03kadam What you require is easy to setup, you need to have an mail handler setup, details are here https://confluence.atlassian.com/adminjiraserver077/creating-issues-and-comments-from-email-945533335.html You will need to contact your Jira admin for this.

https://confluence.atlassian.com/jira064/adding-the-filter-results-gadget-720416922.html

Hello @Michael Strickler You can use the "Filter results" gadget on the dashboard to display the list of issues which you are interested in. Make sure you create a JQL filter and use that filter in the "Filter results" gadget.

Most of the great add-ons have already been listed. I would like to add that if you are looking for large scale reporting and sharing those reports with management and 3rd party vendors/customers then you need to have "Better Excel", we use it pretty heavily in our instance.

Hello @Yannick Oonincx Please see the documentation here https://confluence.atlassian.com/adminjiraserver079/importing-data-from-csv-950288822.html You can easily import custom fields in order to do that make sure you already have the "Story points" field created in JIra and mapped to the project context and when you…