Ignacio Pulgar Expert

It is not currently possible, but there's an open suggestion you can vote for: https://jira.atlassian.com/browse/JSD-218 We have found that the most disturbing thing is that the signature of that email is the project's name, which, as it's normally the name of the company of the customer who opened the request, it is…

You cannot do it yourself, you have to contact Atlassian Support. I guess they can reset just your JIRA instance, while keeping the remaining apps intact. Ask them directly in this regard, as they are the only ones with the good and updated info about this.

I've read of cases where bad designed workflows has had an impact even on JQL results consistency. In example, have a look at symptom 2 described here. If you think it's a mess and assess that the previous admin didn't perform correctly, you probably have not detected all mistakes made. So, to be on the safe side, I would…

Yes, as stated in the software permissions overview: Backlog — VersionsCreate versionProject Admin permission, or JIRA Admin permissionEdit versionProject Admin permission, or JIRA Admin permissionAdd issue to versionEdit Issues permissionRemove issue from versionEdit Issues permission And on core permissions overview:…

Someone should include your account in the group 'site-admins'.

What's the question? How can I archive issues?

I'd suggest to create a filter with the issues you would like to be reminded of to transition, ie: status = "To Do" and assignee = currentUser() and labels != stop Once you had saved the filter, you can subscribe to it so that you receive email reminders with the list of those issues as frequently as you want to (ie: once…

That's it! Thanks! 

I was referring to accepting the other answer, the one initially posted by me, so that it counts as an additional answer resolved by me on my statistics (accepting own answers to own questions do not count towards the statistics). Thanks!

By the way, there's a similar tool for email notifications. You can reach it through the same steps, but changing to 'notification helper' on step 3. Really useful too! Regards.

Indeed! Do you mind accepting my answer? Thanks!

Try this: 1.- Login to JIRA with a user account that is a JIRA Administrator. That is, a member of the group 'administrators'. 2.- Press the dot sign key '.' in your keyboard. 3.- Type 'permission helper' and press Enter. 4.- In the popuped window, fill in the issue key of one of the issues from the project (ie: KEY-17),…

Did you refer to the project by its project id number? I guess it is not the case. JQL converts the project name into the project number if the user who is trying to use the filter doesn't have Browse Project permission on the specified project. That way, a user without Browse Project permission is not able to see the…

Is there any way of automating what Tomasz wants?

I went too fast, assuming that Confluence variables could be used within macros. As that doesn't seem to be the case, I will accept your answer as currently being the most accurate one.

The solution I'm going to bet for is using a Confluence global template.

+1'ed your response, but will leave this answer open for the moment, just in case anyone knows of a solution.

Thanks, Nic! That's what I'm afraid of. I've stumbled upon Jirassimo addon, but it seems not to be a solution for what I need.

You are right, Nic. So, Gilad, what fields would you like to rename exactly?

Why would you like to change JIRA's built-in field names? Translation purposes? To match terms in a contract? You can create a custom field with any other name and functonality you might need...

That solution is not doable on Cloud, is it?

Sam, it entirely depends on the purpose behind the query, but your new JQL for created issues looks preferable to the previous one in most of the cases.

Those JQLs are correct. However, they do not have into account the possibility of reopened issues (if your workflow allows to do so): * Should issues reopened during that time frame be counted as created issues? * Should issues resolved in mid October and reopened in November count as resolved issues? * Should issues…

Oh, sorry. You should open a Question request asking for the ServerID to Atlassian Support here: https://support.atlassian.com/servicedesk/customer/portal/23

Hi Denise, Unfortunately, System Info link has been removed from JIRA Cloud instances. Should you also want it to return, please vote, watch and comment on this official request: https://jira.atlassian.com/browse/JRA-63408 Best regards, Ignacio

You can create issues that are viewable just by you (or by some people) by adding Issue-level Security.

Every issue must belong to one project. However, a board can be populated by a filter that retrieves issues from multiple projects.

Exactly, thanks Sam. Yesterday I was answerring through my mobile and couldn't add all the info properly 

From Monday, Atlassian has moved that option to your profile > preferences. It's not a bug, but a relocation.

Is Atlassian Crowd available for Cloud?