Ignacio Pulgar Expert

"sprint in openSprints()" never returns any issues returned by "sprint in futureSprints()". So, your suggested JQL can be simplified to "sprint in openSprints()", as indicated by the accepted answer.

I cannot find Workdone plugin in the Atlassian Marketplace: https://marketplace.atlassian.com/search?q=workdone Is that the correct name of the plugin?

That project is a Business one (JIRA Core) and not a Service Desk one; that's why. Maybe, you have more options available on that screen's project type, like Software and/or Service Desk. I assumed your project was a Service Desk one because this question contains the labels: jira-servicedesk and jira-servicedesk-cloud. If…

You may create an Automation Rule like this: WHEN: Issue Created IF: Issue matches "Business Owner" = bob THEN: Edit issue > Field: Assignee > Value: bob Finally, add some more IFs with different THEN actions.

Assuming you need to set the issue's assignee with a different user depending on the selected option in your custom field: You can use the built-in project Component(s) field instead of a custom field:* Create one component for each value you would otherwise set in your custom field. * Configure the component leads. * Set…

I don't think it is currently possible to achieve what you want, as there is an underlying Ajax functionality instead of a parameter passed through the URL. I agree it would be a useful feature. Nice idea! I would open a suggestion here: https://jira.atlassian.com/projects/JRA

If you just want to find all unassigned issues through a JQL, excluding already closed issues: assignee in (EMPTY) AND statusCategory != Done

You should submit this problem to Confluence Support, and they will probably fix it.

This kind of request should be directed to Atlassian Support: https://support.atlassian.com/servicedesk/customer/portal/23/create/183

JFM, you may raise a new feature request here: https://jira.atlassian.com/projects/ID/issues

There's no such a functionality in cloud's User Management, and I agree that it can be improved, as you've suggested.

Bulk Change is a global permission you will find here: https://<YOURS>.atlassian.net/secure/admin/GlobalPermissions!default.jspa You can also navigate to that page by clicking on the cog icon > System > Global permissions.

If I customize the Priority built-in field that way, it would affect all my existing projects, wouldn't it?Let's imagine we have a Priority built-in field with 10 selectable values, but I need to show just three of them to a client to limit the selections on a Customer Portal. Would that be possible, or shall we create a…

+1'ed your question. And I wonder how to set icons for custom fields' values.

Good answer.

Interesting question.

It might be a good idea that Atlassian referenced the the EMPTY keyword also there, besides of here.

Try adding: OR X is EMPTY You might need to use parenthesis appropriately if there are more required conditions.

And the question is... why, and how can I fix it?

Yup 

You can effectively do so by following these steps: * Create a Project Management. * Enter the configuration page of your new project: https://YOURS.atlassian.net/plugins/servlet/project-config/KEY Where YOURS is your cloud instance subdomain name, and KEY is the new project's key. * Click on Details link, from the menu on…

* Click on the gear icon from the top-right corner > Projects. * Click on your desired project to enter its summary page. * Click on the issue type scheme's name, in the Issue Types section . * Click on the button Actions from the top-right corner > Edit Issue Types. * Drag & Drop the types you want to the block on the…

Changing the color of cards/tasks can be configured on Software projects, but not on Business (Core) ones. However, JIRA's built-in function for retrieving issues linkedIssues() will not help achieving what you want, as it requires to include an issue key to work. There are addons in the Atlassian Marketplace that might…

Please, read this answer.

Yes, you can, if you have sufficient permissions. Just go to: https://<YOURS>.atlassian.net/wiki/pages/listpermissionpages.action?key=<KEY> There you will find the Restricted Pages tab. Once there, click on the Lock icon to Remove Restrictions from the desired page. Hope it helps.

EazyBI addon can get what you need. To do so: * add Measures > 'Transitions to status issues count' to Columns * add Transition Author to Rows * click on 'All Transition Authors' to expand it to view the detailed list of users who performed the transition There you have a view of how it looks like: eazyBI.png

Create the JQL you want from Issues > Search for issues. After that, click on Tools button > Bulk change all X issues, on the top right corner. Follow the remaining steps.

Your welcome! :)

Maybe you have selected as mandatory the field 'Component' instead of the field 'Component/s'.

As Nic said, that addon has been substituted by Time Reports, as announced some months ago. It has the same features than the previous addon, together with some additional improvements.