Fabio Racobaldo [Catworkx] Community Champion

Hi @Steve Parker , welcome to the Atlassian community! You can raise a ticket to the Atlassian team through the following link https://support.atlassian.com/contact/ Many reasons could cause your issue and they could not depend form Confluence itself (network, AD and so on). The main point is that this issue happens 3/5…

Hi @bindiya m , welcome to the Atlassian community! Please specify if your instance is on the cloud or on your own server. REST API Cloud : https://developer.atlassian.com/cloud/jira/service-desk/rest/intro/ REST API Server : https://docs.atlassian.com/jira-servicedesk/REST/4.15.0/ Keep in mind that in order to use rest…

Hi @Corin Stabler , there is an useful article for that https://community.atlassian.com/t5/Jira-Service-Management-articles/Reopen-ticket-with-automation-rule/ba-p/916601 Please check, in automation rule, that the user who performed the action is a user Adding the automation rule Now that you’re set up with the reopen…

Hi @[deleted] , my suggestion is to use a BI addon like https://marketplace.atlassian.com/apps/1211051/eazybi-reports-and-charts-for-jira?tab=overview&hosting=server Fabio

Happy Christmas and happy holidays to all the community!

good to know!

Try to raise a support request to Atlassian team through https://support.atlassian.com/contact/#/

Hi @Olivier Pahty , welcome to the Atlassian community! This is probably a browser app and it is not a Confluence application feature. Fabio

Hi @Dr. Simon Rose , welcome to the Atlassian community! Frst of all you need to check the Application Link between JIRA and Confluence. https://support.atlassian.com/jira-cloud-administration/docs/use-applinks-to-link-to-atlassian-products/ Please let us know if it solves. Fabio

Hi @Nisar Ahmd , there are no reported incidents today https://status.atlassian.com/ Fabio

Hi @Hong Quyen , you need to be logged in to get logo. There is no way to retrieve it without access. Hope this helps, Fabio

Hey @Ernest Pramenko , you can't create a project template (there is an open request for that https://jira.atlassian.com/browse/JRACLOUD-7020). Standard approach is to create your own project and use it as template. Fabio

Hi @AIT OUALI , welcome to the Atlassian community! Restriction at child level are inherited from parent so you can't remove them from child. Fabio

Hi @Mevlude Skuroshi , welcome to the Atlassian community! As you can read here https://support.atlassian.com/organization-administration/docs/get-started-with-an-atlassian-organization/ site is the name of your instance (https://<site_name>.atlassian.net). Fabio

Hey @Ernest Pramenko , just a Jira Admin can create a project with shared-configuration. Fabio

Hi @Ernest Pramenko , welcome to the Atlassian community! Projects can be created in different ways and you can force JIRA to use a specific scheme. When you create a project you have multiple choice (https://support.atlassian.com/jira-software-cloud/docs/create-a-new-project/). My suggestion is to create a Project…

Hi @Carson Liu , please check if there is some validator at transition level. Fabio

Hi @Ben Neale , welcome to the Atlassian community! Did u try to clean your browser cache and refresh page? Fabio

Hi @Sreenivasulu Reddy Nandina , welcome to the Atlassian community! You can get all information about 9.4 release reading release notes https://confluence.atlassian.com/jirasoftware/jira-software-9-4-x-release-notes-1178869757.html There are improvements at performance level and some new features. Please take a look here…

Hi @Saqib Dar , you need to use different api and perform that action in more than one operation. * Create issue - https://docs.atlassian.com/software/jira/docs/api/REST/9.3.2/#api/2/issue-createIssue * Perform transition/s from first step to resolved…

Hey @Ivan Andrieiev , you can do that through the Permission scheme. WorkOn issue permission can be defined at your convenience

Hi , did u try https://marketplace.atlassian.com/apps/1223780/tissue-table-of-linked-issues?tab=overview&hosting=server ? Fabio

Hi @jira_admin_cu , you can create a page template/blueprint at your convenience using the following guide https://confluence.atlassian.com/doc/blueprints-323982376.html You need to copy page content into the related template and make it as global. Keep in mind that you need to be a Confluence Administrator to do…

Hi @Christian Isaza Aguirre , welcome to the Atlassian community! Javascript is something that works on client side and there is no limitation about where it works. So it should work also on Confluence sidebar side. Here a guide about how to setup your javascript…

Hi @Gülsah Akman , unfortunately, options can't be translated. There is an open request for that https://jira.atlassian.com/browse/JRACLOUD-40049 Hope this helps, Fabio

Hey @Jagadeesh Geda , as said no specific settings are required. You need to setup a project/repos using the following guide https://support.atlassian.com/bitbucket-cloud/docs/configure-project-settings/

Hi @Jagadeesh Geda , welcome to the Atlassian community! Each Version Control System is indipendent from type of file so yes, you can use Bitbucket to manage lotus notes files. Fabio

Worklog author is user that added the worklog. You can define permission at project level so that only the assignee can workon issue.

Hi @Ivan Andrieiev , estimation is for the whole activity and it is not based on a single user activity. If you want to do that you need to split work based on a single user in different subtasks. The parent ticket will have a sum of all subtasks estimation. Hope this helps, Fabio

Hi @Baotao , please take a look to the following troubleshooting article https://confluence.atlassian.com/jirakb/uncaught-quotaexceedederror-displays-in-browser-using-jira-server-762874705.html in order to try to fix your issue. Hope this helps, Fabio