Fabio Racobaldo [Catworkx] Community Champion

Hi @Bruce Fratto , Comala Publish, as all the other apps, are no longer available for customers for the server instances. My suggestion is to upgrade, if possible, on datacenter version. Fabio

Hi @Stefan , welcome to the Atlassian community! Please take a look to the following troubleshooting article https://confluence.atlassian.com/confkb/duplicate-tasks-appearing-in-my-tasks-or-task-reports-624525428.html Hope this helps, Fabio

Hi @Bryan Boone , please take a look to the following troubleshooting article https://confluence.atlassian.com/jirakb/java-certificate-issue-ioexception-derinputstream-getlength-lengthtag-109-too-big-761505154.html Fabio

Hi @Meet Darji , app license should be the same as the application license. So, the answer is no. Fabio

Hi @Meghan OHare and welcome, in order to delete your own loggedtime, you need to have specific permission at permission scheme level for your project. As JIRA Admin, please perfom a check at that level. https://confluence.atlassian.com/adminjiraserver/managing-project-permissions-938847145.html Delete all worklogs…

Hi @jasper connery , welcome to the Atlassian community! Did u try to disable the existing directory and to create a new one with the same parameters? I had the same problem in the past and this workaround solved my issue. Hope this helps, Fabio

Hi @Chris , you should use REST API to interact with JIRA. For issue creation there is a specific rest API (https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-post). Here you can find an example of that api usage via…

@William B , currently you can go on Space Settings -> Manage space -> Edit Sidebar Moreover, you can add shortcuts (through + button), edit space logo (In the Space details tab) and so on . Hope this helps, Fabio

Hi @Emilly Souza Belo , welcome to the Atlassian community! In order to create a new issue type you need to be a JIRA Administrator. More information are available at the following link https://support.atlassian.com/jira-cloud-administration/docs/add-edit-and-delete-an-issue-type/ You must be a Jira administrator with the…

Hi @Bingzhi QIAO , token is for user basis and you cannot generate a token for a team. Fabio

Hi @[deleted] , you can't prevent a single field to b edited in a specific status. You could do that through a Script Runner behaviour or removing it from edit screen and create a specific workflow transition in all other status with a screen that contains it. Hope this helps, Fabio

Hi @William B , welcome to the Atlassian community! Linked article is for Data Center instances and is not valid for cloud. Hope this clarifies your doubts, Fabio

Hi @John Thompson , unfortunately you can create task but not subtasks. Fabio

hey @[deleted] , the status of sprint will be changed when you will complete it. No further action will be applied after the end date

Hi @Kandunuri Baburao , welcome to the Atlassian community! Please ask within your company. Probably there is an edit restriction on that page (or to a parent page) that prevent you to see "Edit" button. Fabio

Hi @[deleted] and welcome to the Atlassian community, you can complete a sprint before the estimated end date. The status after that date is "completed". Fabio

Hi @ranjanajindal , for my knowledge, all users will be migrated because potentially all of them could be involved in some tickets (assignee, reporter, history and so on). My suggestion is to migrate all users and then clean users by deactivating them (deleteion is not the right way). Hope this helps, Fabio

Hi @박종진 , there is a known bug for that error https://jira.atlassian.com/browse/CONFCLOUD-69618 Please vote and watch it in order to keep you up to date. Fabio

Hey @Anuradha Yadav , as Confluence Administrators please go to spaces on administration menu and verify that your user has permission to access that space

Hi @Iwona Rusinska and welcome, you can move spaces from an instance to another. In order to do that please read the following how-to guide https://support.atlassian.com/confluence-cloud/docs/import-a-confluence-cloud-space/ Hope this helps, Fabio

Hi @Nasser Joolfun , JIRA needs to have a Resolution set in order to consider a ticket as closed/terminated indipendently from the ticket status. Hope this clarifies your doubts, Fabio

Hi @Prachinnath_soparkar and welcome, please verify that you have write permission on the repo or that there are no branch permissions that are preventing you to do that. Hope this helps, Fabio

Hi @SysAdmin and welcome, alert is saying that you're trying to perform merge using an invalid BASE URL. Please verify that you are using the correct Bitbucket URL. Fabio

Hi @신장운 and welcome, did u try the following approach https://confluence.atlassian.com/confeval/development-tools-evaluator-resources/bitbucket/bitbucket-can-i-integrate-bitbucket-with-redmine ? Fabio

Hi @Cristina Andrei , based on your jira version, you could to try to put in place an automation for that. Please take a look here https://confluence.atlassian.com/automation/edit-issue-fields-with-jira-automation-993924659.html Hope this helps, Fabio

You're welcome @Raj 

Hi @Naresh Gantala , unfortunately, for my knowledge, you can hide attachment panel from issue view (there is an open ticket fro that https://jira.atlassian.com/browse/JRACLOUD-61324). Using workflow properties (https://confluence.atlassian.com/servicedeskcloud/workflow-properties-1097176552.html) you can avoid users to…

Slinky was my preferred one!!!

Hi @joses1 , welcome to the Atlassian community! You need to ask to a Jira Administrator to check workflow condition that prevent your user to move issue in those statuses. Fabio

Hi @Slavko Barac , welcome to the Atlassian community! It could be related to some issue on collaborative editing configuration. Try to disable it in order to verify that it is the issue (https://confluence.atlassian.com/doc/administering-collaborative-editing-858772086.html) Hope this helps, Fabio