Fabio Racobaldo [Catworkx] Community Champion

Hi @indya kachela , currently you can't limit number of entry for user/issue basis. Users could need to add logwork many time and based on his time spent on a specific ticket. If you use tempo you can extract data based on project, account or other items so that you have not so granular…

Hi @Waleed , if you use a single jira user on a confluence page you can select embed to have all fields If you want just specific fields, you can add a filter on JIRA Issue macro based on issuekey for example and then select just fields that you want to appear on confluence…

please could you share your column mapping at board level and verify that tickets in the last column on the right have a resolution set?

Hi @Radha Khullar , unfortunately, you can't. In order to make both application to be synchronized, you need to setup a link with a specific user that has read permissions on github side. Fabio

Hi @Joanna Morris and welcome, please take a look to Advanced Roadmap for JIRA where you can plan activities for your team based on team member skills (https://confluence.atlassian.com/advancedroadmapsserver/configuring-stages-and-skills-935577853.html). Fabio

Hi @Christian Radwanski , using jira builtin feature you can't do that. My suggestion is to create a checkboxfield (mandatory) with all the term in the field description so that end user need to check that field in order to accept legal terms. Hope this helps, Fabio

Hi @Brandan Haywood and welcome, as described in the following article https://confluence.atlassian.com/fisheye/environment-variables-960155682.html you could be able to setup jvm paramters : Setting environment variables under Linux or Mac There are a number of ways to set environment variables on Linux or UNIX based…

please could you share your query?

Hi @Sreenadh , Actions button is a new feature that was recently added, and it provides the ability to quickly access the automation through the issues. Unfortunately, you can not disable itThere is a specific request for that https://jira.atlassian.com/browse/AUTO-635 Hope this helpsm Fabio

Hey @Devi Vaishnavie , if swimlanes are based to statuses, please try the following JQL : status changed from (A) to (B) during (date1, date2) Hope this helps, Fabio

There is an interesting course https://university.atlassian.com/student/page/1105866-jira-governance-housekeeping about that!

Hi @Shweta Bhatia Sahunja and welcome! You need to use macro Table of Content within your page. For more information please take a look here Cloud instances: https://support.atlassian.com/confluence-cloud/docs/insert-the-table-of-contents-macro/ Data Center instances…

Hi @Kelvin Jan , welcome to the Atlassian community! This is so strange. BTW, please could you check if, at workflow level, there is some custom post function associated to transition to done? Fabio

Hey @Drishti Maharaj , this is very weird!

Are u sure that issue with time to resolution 4d 8h is referred to this project?

Hi @Drishti Maharaj , I don't think so. Based on the holidays defined in your calendar (please check if your Sample 9-5 Calendar contains those holidays) SLA should be paused during that time. SLA goal on your ticket should be always be 24h or 3d (and not 4d 8h) for tickets with priority P4-Medium

Hi @Drishti Maharaj , configuration seems to be correct. Please could you try to recalculate SLAs on your project? * Do an SLA recalculation. This can be done by editing an existing SLA and then saving the changes. Do note that this will only affect open issues and resolved issues will not be recalculated. Let me know it…

You're welcome @Sri Sandhya . If it solved your question please mark my answer as accepted ;)

Please could you share a screenshot about the current situation about modules within Issue Views Plugin?

you're welcome @Patrick Vanhoof ;)

Hey @Patrick Vanhoof , try to substitute the following row: ... <td class="confluenceTd">#usernameLink($permission.getUserName())</td> ... with : ... <td class="confluenceTd">#usernameLink($permission.<a…

Hey @Megha Agrawal , did you check if moduels are enabled? Enable the modules Follow the steps below to re-enable the missing modules: 1. As a Jira Admin, go to -> Manage apps -> Manage apps 2. Search for the system plugin called "Issues Views Plugin" as the example below: 3. Expand the plugin and click on the "x of x…

Hi @Chaitanya Kulkarni , welcome to the Atlassian community! Apps license should match the highest JIRA Apllication tier. For example if you have JIRA Software with 500 users and JIRA Service Management with 100 agents, your apps need to have license for 500 users even if that app is specific for JSM. Hope this helps, Fabio

Hi @Shir Shtein , are you talking about the following bug https://jira.atlassian.com/browse/CONFSERVER-60240 ? Fabio

Hi @Elliot Cheng and welcome, please could you share a screenshot in which you highlight the bar that you are talking about? Fabio

Hi @Dabin Daniel Sundaram , there is an how-to article that describes all steps for Server to DC migration https://confluence.atlassian.com/doc/migrate-from-server-to-data-center-203651.html BTW, you could clone node1 after setting it up as datacenter node. (there are some properties to set for that and you need to set up…

you're welcome @annemarie_baas 

Hi @annemarie_baas and welcome, try to contact Appifire support : support@appfire.com https://appfire.com/one-appfire/ Fabio

Hi @Laurent Delosieres , welcome to the Atlassian community! First of all you need to create a SLA (https://support.atlassian.com/jira-service-management-cloud/docs/create-a-new-sla/) defing start/pause/end time in rule. After doing that, you can define your own goals (based on priority field in your scenario) thorugh JQL…

Hi @Christian Moura - Inspira , currently there are no active incidents (https://jira-software.status.atlassian.com/) and performances on my side seem good! My suggestion is to check your network status first (and possibly try using another network) and if issue still persists contact Atlassian thorugh the following…