Fabio Racobaldo [Catworkx] Community Champion

Hi @Praveen Krishnan and welcome, please try to contact vendor support https://support.smartbear.com/open-ticket/ Fabio

hey @Mytskaniuk , you need to click on post functions on the right and not on edit 

Hi @Dmitry Babenko , in order to support you we need more information about what issues are not displayed on your board. Are these tickets in a specific status (-> you need to check columns-status mapping). Moreover please check that there is not quick filters selected on your board. Please let me know, Fabio

Hi @Mytskaniuk , please take a look to the following answer https://community.atlassian.com/t5/Advanced-Roadmaps-questions/How-can-I-see-the-Done-issues-in-Advanced-Roadmap/qaq-p/1387004#M4916 Hope this helps, Fabio

you're welcome @Thomas Niederholz 

Hi @heike siegert , are u talking about "share" in a JIRA Service Desk project or a standard share button at issue level in JIRA Work Management/JIRA Software project? If you are in JSM Project : * From your service project, go to Project settings > Customer permissions. * Under Service project access, select who can…

Hi @Automation for NuxGame , based on your product version/tier there is a limit on number of users. Please verify your product version (if you are on a free version, you're limited to 10 users) or tier. You can change product through https://admin.atlassian.com/ Hope this helps, Fabio

Hi @Pulkit Agrawal and welcome, if the pull request is open, you need just to commit and push change to the source branch. Commit will be automatically added to the open pull request. Hope this helps, Fabio

Hi @Ketaki kate and welcome, please ask to a project admin/system admin to verify entry "Browse project" in project permission scheme and verify that Reporter has that permission. Moreover, system administrator should check if there is some setting related to Issue Security in place for the project. Fabio

Michigan Lake at Chicago. Even if it was may, it was so cold for me

Hi @RG , there is a specific article that explains the main steps to do that https://confluence.atlassian.com/adminjiraserver/merging-jira-instances-1167739611.html#:~:text=Merging%20Jira%20instances%20requires%20migrating,the%20same%20set%20of%20data. I already did it using this powerful…

you're welcome @[deleted] 

Hi @Will Baltazar , please take a look to the similar question https://community.atlassian.com/t5/Jira-questions/Hmm-We-re-having-trouble-logging-you-in/qaq-p/1349624 There is a path in order to troubleshooting this issue Hope this helps, Fabio

Hi @Sri Sandhya , The following REST API allows you to update a filter https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-filters/#api-rest-api-3-filter-id-put If the filter is the same, changing it all related boards should be affected. Fabio

hey @Vandana.Kareer , you can do that adding resolution as mandatory field on trantions to DONE or automatically set it through a post function in that transition. Fabio

Hi @Thomas Niederholz , if you are in a server/dc instance you can use the following approach https://confluence.atlassian.com/confkb/how-to-add-a-jira-kanban-board-to-a-confluence-page-959798689.html . Unfortunately, that macro is not interactive so you can't move card on confluence side. Hope this helps, Fabio

Hey @Tina Tang and @Buket dülger , probably you are on a server instance and not on cloud one. For server/data center instances you can't perform that setup. Please confirm. Fabio

Happy Summit to all!!!!

Hi @ron.herman , please could you check that you have "Schedule Issues" permission for the project? Fabio

Hey @CHINNAMUTHEVISAI.SATYANARAYANASHARMA , if you use Field Required validator provided by JSU, both options will be mandatory

Interesting reading @Christine P. Dela Rosa ! 

Hi @arno , there is a specific ticket for that request https://jira.atlassian.com/browse/JRASERVER-33123 Currently there is a workaround using an external app : Workaround Use the Suite Utilities for JIRA plugin and the "Field Required" workflow validator * You would add this to the Create Transition and also make the…

Hi @Aiden.han , welcome to the Atlassian community! Please take a look to the following article https://support.atlassian.com/bitbucket-cloud/docs/control-access-to-your-private-content/ For my knowledge, allowlisted IPs can be setup for instance basis and not for a specific project/repo. If you take a look to the…

In your local server. Application log files By default, the application log files can be found in the <local-home>/logs directory. This location is configurable, so you may need to check the log config for your location. To make troubleshooting problems easier, the application log is split into several distinct log files:…

Hi @Pavel Kolmagortsev and welcome, it seems that you are experiencing a know bug (https://jira.atlassian.com/browse/CLOUD-11571). Please apply suggested workaround and vote and watch that bug in order to keep you up to date about progress. Hope this helps, Fabio

Hi @Rama Devara , please take a look to atlassian-confluence.log file into the CONFLUENCE_HOME/log folder in order to provide us more information about the error your are experiencing. Fabio

Hi @Vandana.Kareer and welcome, issue DONE are issues that are in the last coulmn on the right of your columns board setting and that have a resolution set. These issues will be considered done and they will be not moved to the next sprint. Hope this clarifies your doubt, Fabio 

you're welcome @Nikole Conejo 

Hi @Nikole Conejo , if you put " "Time to resolution" != everBreached() " you will retrieve just all tickets with success on that. In my opinion you need to use the following query : created >= 2023-03-01 AND created <= 2023-04-30 AND project = "Project" order by created DESC and put Time to resolution as column in your…

Hi @Liz Smith , this article https://support.atlassian.com/trello/docs/changing-an-email-address/ could help you on that. Fabio