Fabio Racobaldo [Catworkx] Community Champion

Hey @Hakan_Erbas , what type of content has been defined withing your page? Does this issue happen for each page or just for one page?

Hi @Jozef Vandenmooter , each user can define which fields want to appear in screen. BTW, if a field is mandatory and it doesn't appear in the screen user can't create ticket. Currently there is no way to avoid users to perform that opertion on mandatory fields. Fabio

Hi @Marije Pierson , in order to have a pre-filled component during creation you could put in place a behaviour provided by https://marketplace.atlassian.com/apps/1228522/behaviours-scriptrunner-for-jira-cloud?hosting=cloud&tab=overview Hope this helps, Fabio

Hi @Hakan_Erbas and welcome, without details it is impossible to support you on that. Please provide us more information about your current issue. Fabio

probably it is a network issue

you're welcome @Kollgaard, Nicholas 

Are you sure that board filter return tasks?

I'm glad that it helped @Raphaël NORYNBERG 

Hi @Kollgaard, Nicholas , please try the following JQL : project = CC and issuetype in (Story,Task) and labels is EMPTY Hope this helps, Fabio

please enable developer mode and check if there are errors in network during some calls.

Hi @Готвянский Роман Владимирович and welcome, try to clean browser cache. Please could you check if it works with another browser? Fabio

Now it is possible Please follow this page for further details and instructions on how you can access the feature: https://support.atlassian.com/organization-administration/docs/update-a-product-url/

Hi @Jose A. Herrero , you need to develop your own listener (https://developer.atlassian.com/cloud/confluence/jsapi/events/) Fabio

Hi @tung_nguyen17 and welcome, please take a look to the following troubleshooting article https://confluence.atlassian.com/confkb/page-update-is-failed-due-to-duplicated-records-in-usercontent_relation-table-1014270295.html It seems exactly your case. Hope this helps, Fabio

Hey @Vijay dumpala , please put the following code to FieldA in your behaviour : def fieldA = getFieldByName("Field A Name") def fieldB = getFieldByName("Field B Name") def fieldC = getFieldByName("Field C Name") def fieldD = getFieldByName("Field D Name") String fieldAValue = fieldA.getValue(); if("VALUE…

Hi @Vijay dumpala , you can't do that using builtin feature. You could use a behaviour provided by Script Runner app (https://marketplace.atlassian.com/apps/6820/scriptrunner-for-jira?tab=overview&hosting=datacenter) Fabio

hey @Izla Kesler , it depends from your setting and it can't be done manually for a specific ticket

Hi @Izla Kesler and welcome, probably you need to hide completed issue in your board. There is a specific setting for that (https://confluence.atlassian.com/jirasoftwareserver/configuring-filters-938845268.html#Configuringfilters-(Kanbanonly)Hidingcompletedissues) - this seetings is the same in server and cloud instances.…

Hey , Burdown Chart is a report based on "Definition of done" in Agile so it is correctly based on numebr of story point completed during a sprint. Fabio

Hi @DunjaJ , you need to manage status mapping with board columns. Canceled status should not be in columns board but should be mapped to backlog. This should be the trick Fabio

@956902235 , my suggestion is to migrate the whole project to another instance using the following approach https://confluence.atlassian.com/adminjiraserver/migrating-projects-to-another-jira-instance-1167739597.html and then modify project type. Fabio

@Suma Pralhad Kustagi it could be related to Collaborative editing. Try to disable it at instance level and try again.

Hi @956902235 and welcome, if you need just to change your project type, please go to the project admin section and update project type from work management to software. Fabio

Hi @Suma Pralhad Kustagi , please specify what issues are experiencing. Is edit button missing? If so and they have edit space permissions, please check if there are some pages restrictions. Hope this helps, Fabio

Hey @anson.wu , you need to install that app on Server/DataCenter instace and not on cloud side

Hi @Pierre SCHWARTZ , you can recover admin rights through the following approach https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html Fabio

Hi @Wdrożenia Info Design , you can monitor all recognized security issues at the following link https://www.atlassian.com/trust/security/advisories Fabio

Hey @Wes Mowat , usually a project ro instance reindexing should fix that type of issue. Fabio

Hi @RDK Central , please check mail handler type configured. Probably there is a Create a new issue from each email message instead of Create a new issue or add a comment to an existing issue Hope this helps, Fabio

Hi @[deleted] and welcome, it seems to be a bug. I just tested on my instance and description appears just after clicking on description column. Please could you confirm that? Fabio