Fabio Racobaldo [Catworkx] Community Champion

Hi Mohan, the latest available version is JIRA 6.2.3 Hope this helps, Fabio

Hi Clinton, sorry for the misunderstanding. In order to do that install "JIRA Suite Utilities" plugin that provides Clear Field Value post function. Add this post function to your own workflow (on reopen transition) and it should work. More information about this post function are available here…

Hi Clinton, Reopen transition should already purge Resolution. In order to verify it please check that "Reopen" transition has a post function "The resolution of the issue will be cleared". If it doesn't exist please add it and publish your workflow. Regards, Fabio

Hello Josh, here some examples https://jamieechlin.atlassian.net/wiki/display/JBHV/JIRA%20Behaviours%20Plugin#JIRABehavioursPlugin-Setonefieldbasedonanotherfieldwithinformationprovidedbytheserver If you provide us your code we can help you on that. Please make sure that you defined a correct mapping (project/issue type)…

Hello Emmanuel, you could use template list variables. Take a look here for more information https://confluence.atlassian.com/display/CONF52/Adding+a+Template#AddingaTemplate-AddingContentTemplate Hope this helps, Fabio

you're welcome Please mark my answer as accepted.

Hello Rumceisz, my suggestion is : 1. Create two empty db (one for JIRA 5.X and one for JIRA6.1.7) 2. Backup your JIRA 4.X version 3. Install a new JIRA 5.X from scratch, pointing to the clean JIRA 5.X db, and restore your JIRA4.X backup. 4. Backup your JIRA5.X 5. Install a new JIRA 6.X from scratch, pointing to the clean…

As a JIRA Admin, you can deactive users at your convenience. This is all you need to know : This is what Atlassian says : "An active user in JIRA is by definition any user account in the system with the "JIRA Users" global permission, i.e. anyone who can log in. Unlimited 'anonymous users' are permitted on all licenses. If…

yes, it should be so

Hi Rahul, an active user is a user that can login into your jira (even if he can't access none project). Your license has a user limit that consider all active users. This is a link that could help you https://confluence.atlassian.com/display/JIRAKB/How+to+Get+a+List+of+Active+Users+Counting+Towards+the+JIRA+License Hope…

The mail error queue is not on JIRA DB or disk since JIRA uses SMTP to speak with mail server. If you restart JIRA, all the email in error queue will be clean (but you lose these email). Fabio

Hello Tatiana, at this time you can just flush the whole error queue that it will try to send again all the email within. Hope this helps, Fabio

you're welcome

Hello Joe, you can't define specific permissions for specific custom field. As a workaround, you could remove this field from the edit screen and add a specific transition with a screen that include just this field. Moreover, you should add a condition for this transition so that just specific users/groups can perform it.…

Hi Arshdeep, sorry but you wrote just API. Btw, this link should help you https://confluence.atlassian.com/pages/viewpage.action?pageId=395707016 Regards, Fabio

Hi Arshdeep, here the JIRA AGile 6.3.1 API https://docs.atlassian.com/greenhopper/6.3.1/ You could try to use SprintHelper class that contains a method removeFromCurrentSprints. Here all information you need about the usage…

Hello Truong, here as useful article about How to handle a big repository (http://blogs.atlassian.com/2014/05/handle-big-repositories-git/) . Atlassian has a limit per repository. Moreover, I found at this page https://blog.bitbucket.org/2014/05/30/repository-size-limits/ the following comment : Justen Stepka Support for…

Hi Brian, Atlassian allows you to use the same license for production, staging, pre-production environments. So you can do that. Hopw this helps, Fabio

Hi Christoper, it is a minor update so you can proceed as specified in the provided link. Before proceeding, please take care to perform a STASH HOME/stash db backup first. Hope this helps, Fabio

Hello Mohamed, please, could you provide us more information? What's the tool/version? Any error on the log file? Regards, Fabio

Hi Johannes, you can do that. When you create a new issue type you can choose Type as "Standard Issue Type" or "Sub-Task Issue Type". Use the "Sub-Task Issue Type" Regards, Fabio

Hi Stephen, The most common is that the addition of more plugins contributes to more consumption of PermGen space. The error occurs when enough classes are invoked. Moreover, if you use scripts into your JIRA instance they could affect PermGem space. It could also happen if you try and run multiple Atlassian applications…

Hello Stephen, you can install https://marketplace.atlassian.com/plugins/net.bull.javamelodyplugin. Btw, I suggest you to increase your perm gem memory just editing JIRA-INST/bin/setenv.sh file. Hope this helps, Fabio

Hello, how to retrieve JIRA Admin right available here https://confluence.atlassian.com/display/JIRA/Retrieving+the+JIRA+Administrator

You're welcome :)

Hi Nandees, here your code : import com.atlassian.jira.issue.MutableIssue;import com.atlassian.jira.component.ComponentAccessor;import com.atlassian.jira.issue.CustomFieldManager;import com.atlassian.jira.issue.fields.CustomField;import com.atlassian.jira.issue.customfields.option.Option;CustomFieldManager…

Hello, This message is associated with the transition itself and is created when you clone or edit the existing "Resolve" transition. When I created a new transition from scratch the message went away. Try to create your screen from scratch and add all the related fields within. Regards, Fabio

Hello, this is the documentation you need to solve your problem. Hope this helps. Editing a screen's details To change a screen's name and/or description: * Log in as a user with the JIRA Administrators global permission. * Choose > Issues. Select Screens to open the View Screens page, which lists all screens that have…

You're welcome Darryl

Hello Darryl, The best way to do that is using this plugin https://marketplace.atlassian.com/plugins/jira-timesheet-plugin All the information are available here http://www.jiratimesheet.com/wiki/Overview.html In particular, you can define a filter to report an issue or an issue subset, access the Time Sheet Report and…